Home care agency · Liskeard

Pol Community Care Ltd

Rated Good by CQC Rating published 19 November 2019 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from November 2019. Ask what has changed since, such as the manager or the number of people they support.
A carer bringing tea to an older woman at home Illustrative photo, not of Pol Community Care Ltd
Address
Office 2, Liskeard Enterprise Centre, 1 Holman Road, Liskeard Business Park, Liskeard, PL14 3UT
Run by
Pol Community Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2016 (10 years)
Registered manager
Karon Gunter
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 09028279)
Last CQC check
19 Nov 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-2508918805

About Pol Community Care Ltd

Pol Community Care Ltd is a CQC-registered home care agency in Liskeard. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (November 2019). It is one of 8 CQC-registered home care agencies that have an office within 7 miles of Liskeard; 4 of those are rated Good or Outstanding.

Ratings over time

  1. May 2017 Good
  2. Nov 2019 Good
  3. Today Rating 6 years old

CQC rating timeline for this address.

Published inspection reports

Finding it

Ward
Liskeard Central
Parliamentary constituency
South East Cornwall
Local NHS (ICB)
NHS Cornwall and the Isles of Scilly Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in PL14 (8)

See the wider area · Directions · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 69 of the 86 other agencies in Cornwall that CQC has rated.

Safe, effective, caring, responsive, well-led

  • SafeGood77 of 87 in Cornwall
  • EffectiveGood81 of 87 in Cornwall
  • CaringGood78 of 87 in Cornwall
  • ResponsiveGood81 of 87 in Cornwall
  • Well-ledGood70 of 87 in Cornwall

CQC key question ratings, published 19 November 2019. Under each rating: how many agencies in Cornwall share it.

The local picture

There are 7 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Caradon Community Care Home Care Services, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (0 of the nearest 8).

It sits in Liskeard Central ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.

Inspection findings in brief

  • The service mainly provides personal care for people in short visits at key times of the day to help people get up in the morning, go to bed at night and support with meals.
  • Longer visits for a 'sitting' service are provided for some people.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.

Inspected 29 October 2019; report published 19 November 2019; supporting 60 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

What it may cost

We estimate visits from Pol Community Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Council help is possible below £23,250 in savings: ask Cornwall Council for a free care needs assessment.

The company behind Pol Community Care Ltd

Pol Community Care Ltd is run by Pol Community Care Ltd (company 09028279), incorporated in 2014, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Registered specialisms

From the CQC register; ask how each need is met in practice.

How long it has been running

Registered in March 2016, it has 10 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

The CQC website holds 2 reports for it, the latest from 19 November 2019.

Family reviews

There are no reviews of Pol Community Care Ltd yet. If you know the service, your experience could help someone else.

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Questions about Pol Community Care Ltd

Where is Pol Community Care Ltd?
The agency works from Office 2, Liskeard Enterprise Centre, 1 Holman Road, Liskeard Business Park, Liskeard, PL14 3UT; ask which postcodes its carers cover.
How much does Pol Community Care Ltd charge?
Pol Community Care Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
What services is Pol Community Care Ltd registered for?
Pol Community Care Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
When did CQC last rate Pol Community Care Ltd?
The rating now shown was published on 19 November 2019, 6 years ago. Ask what has changed since then, for example in management or staffing.
Is Pol Community Care Ltd a registered provider?
It is. The CQC register records Pol Community Care Ltd as a home care agency, location ID 1-2508918805 and was rated Good overall in November 2019.
Can Pol Community Care Ltd care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Pol Community Care Ltd rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.

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Pol Community Care Ltd: rated Good by CQC, on The Care Panel

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