Home care agency · Ellesmere Port
Cheshire West and Chester Reablement Service
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Cheshire West and Chester Reablement Service- Address
- Cheshire west and Chester Council Offices, The Portal, Wellington Road, Ellesmere Port, CH65 0BA
- Run by
- Cheshire West and Chester Council (3 services)
- Type of provider
- Council-run
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2016 (10 years)
- Registered manager
- Victoria Charlotte Astbury
- Last CQC check
- 15 Aug 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Ellesmere Port: Home care in Ellesmere Port (71) · Best rated home care agencies in Ellesmere Port · Dementia care at home in Ellesmere Port · Elderly care at home in Ellesmere Port · Physical disability care at home in Ellesmere Port · Live-in care in Ellesmere Port
Full report at cqc.org.uk · CQC location ID 1-2755992739
An overview of Cheshire West and Chester Reablement Service
Cheshire West and Chester Reablement Service in Ellesmere Port is registered with the Care Quality Commission as a home care agency, run by Cheshire West and Chester Council. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (August 2018). It is one of 71 CQC-registered home care agencies that have an office within 7 miles of Ellesmere Port; 49 of those are rated Good or Outstanding.
How long it has been running
Registered in July 2016, it has 10 years on the CQC register.
Its only published overall rating so far is Good, from August 2018.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
What it may cost
We estimate visits from Cheshire West and Chester Reablement Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Cheshire West and Chester Council can help with costs for people with savings under £23,250, starting with a free assessment.
How its rating has changed
- Aug 2018
- Today Rating 8 years old
Published CQC ratings in date order.
Inspection reports to read
- CQC inspection report 15 August 2018
The neighbourhood
- Ward
- Central & Grange
- Parliamentary constituency
- Ellesmere Port and Bromborough
- Local NHS (ICB)
- NHS Cheshire and Merseyside Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in CH65 (17)
See the wider area · How to get there · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
How CQC rated each area
- Safe53 of 58 in Cheshire West and Chester
- Effective54 of 58 in Cheshire West and Chester
- Caring53 of 58 in Cheshire West and Chester
- Responsive52 of 58 in Cheshire West and Chester
- Well-led49 of 58 in Cheshire West and Chester
Source: CQC, published 15 August 2018. Under each rating: how many agencies in Cheshire West and Chester share it.
The local picture
There are 19 other agencies within 3 miles, 14 of them rated Good or Outstanding; the nearest is Voyage (DCA) Wirral, under 0.5 miles away.
Every one of the 19 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Central & Grange ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
From the latest CQC inspection
- It provides personal care to people living in their own houses and flats in the community.
- It provides a service to predominantly older adults.
- The service operates a reablement service to people following discharge from hospital for them to gain independence in daily living skills once more.
- At the time of our visit, the service supported approximately 100 people.
Inspected 22 June 2018; report published 15 August 2018. From the regulator's own summary (Open Government Licence). Read the full report.
Reading Cheshire West and Chester Reablement Service's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 48 of the 57 other agencies in Cheshire West and Chester that CQC has rated.
Registered specialisms
Registration details from CQC.
The registered provider
Cheshire West and Chester Council runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 3 are in Cheshire West and Chester, so it is a local operator rather than a national chain.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Cheshire West and Chester Reablement Service compares
- Rated Good. Across Cheshire West and Chester, 95% of the 56 rated home care agencies are Good or Outstanding and 4 are Outstanding.
- Its rating (August 2018) is more recent than 2% of agency ratings in Cheshire West and Chester.
- Registered with CQC in 2016: it has been registered longer than 66% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Cheshire West and Chester lists 5.
Comparison set: every registered home care agency in Cheshire West and Chester, CQC data for Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Ellesmere Port
- The HawthornsOct 2026 · 1.0 miles
- Apollo Care (South Wirral)Oct 2026 · 1.2 miles
- Helping Hands Ellesmere PortJun 2026 · 1.4 miles
Cheshire West and Chester Reablement Service questions answered
- What are Cheshire West and Chester Reablement Service's fees?
- Cheshire West and Chester Reablement Service's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Cheshire West and Chester Reablement Service rated well for safety?
- CQC rates five key questions. For Cheshire West and Chester Reablement Service: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What type of care does Cheshire West and Chester Reablement Service provide?
- CQC lists Cheshire West and Chester Reablement Service under: homecare agencies. Check which of these it is actively providing now.
- Who is the registered provider for Cheshire West and Chester Reablement Service?
- On CQC's register the provider is Cheshire West and Chester Council.
- Does Cheshire West and Chester Reablement Service support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When was Cheshire West and Chester Reablement Service last inspected?
- 15 August 2018 is when the current rating was published, 8 years ago. Check what has changed since, such as the manager or staffing.
- What is Cheshire West and Chester Reablement Service's address?
- Its office is at Cheshire west and Chester Council Offices, The Portal, Wellington Road, Ellesmere Port, CH65 0BA. Carers travel to people's homes, so check it covers your street.
- Is Cheshire West and Chester Reablement Service regulated by the Care Quality Commission?
- Yes. Cheshire West and Chester Reablement Service is registered with the Care Quality Commission as a home care agency (location ID 1-2755992739) and was rated Good overall in August 2018.
Compare other agencies nearby
In Cheshire West and Chester
Run this service? Add your rating badge to your website
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.