Is Brockton Care Limited a registered provider?

Yes. Brockton Care Limited is registered with the Care Quality Commission as a home care agency (location ID 1-463559624) and was rated Requires improvement overall in February 2024.

Can Brockton Care Limited care for someone with dementia?

Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.

How much does Brockton Care Limited charge?

Brockton Care Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.

Where is Brockton Care Limited?

The agency works from 40 The High Street, Newport, TF10 7AQ; ask which postcodes its carers cover.

How recent is Brockton Care Limited's CQC rating?

15 February 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.

Is Brockton Care Limited rated well for safety?

CQC rates five key questions. For Brockton Care Limited: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.

What services is Brockton Care Limited registered for?

Its CQC registration covers homecare agencies. Ask Brockton Care Limited how it would adapt if needs increase.

Brockton Care Limited, Newport: Home Care Agency Rated Requires improvement by CQC, Report and Reviews

Brockton Care Limited at a glance

Brockton Care Limited in Newport is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.

CQC rated it Requires improvement overall (February 2024). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 7 CQC-registered home care agencies that have an office within 7 miles of Newport; 3 of those are rated Good or Outstanding.

Who runs it

Brockton Care Limited is run by Brockton Care Limited (company 07976826), incorporated in 2012.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is nursing care.

Earlier inspections

Dec 2016 Requires improvement
Apr 2018 Good
Feb 2024 Requires improvement
Today Rating 2 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

Inspection reports to read

CQC inspection report 15 February 2024
CQC inspection report 5 April 2018
CQC inspection report 7 December 2016
Inspection report 10 May 2014
Inspection report 15 October 2013
Inspection report 18 May 2013

Area and map

Ward: Newport West
Council: Telford & Wrekin Council · paying for care
Parliamentary constituency: The Wrekin
NHS planning area: NHS Shropshire, Telford and Wrekin Integrated Care Board
Setting: Urban (nearer to a major town or city)
Neighbourhood deprivation: Among the 50% least deprived areas in England

Bigger map · Plan a journey · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Track record

CQC registration dates from August 2012, so the service has been operating for around 14 years under its current registration.

CQC has published 3 overall ratings for it (2016–2024), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

Reports on record: 6, with the most recent dated 15 February 2024.

Costs to expect

We estimate visits from Brockton Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

People with savings under £23,250 may get help from Telford and Wrekin Council after a needs and financial assessment.

Key points from CQC's visit

The service was able to demonstrate how they were meeting underpinning principles of "Right Support, Right Care, Right Culture .
Right Support: The principles of the mental capacity act were not always observed to presume people had capacity unless indicated otherwise.
Staff supported people to have the maximum possible choice, control and independence be independent and they had control over their own lives.
People's involvement in their care assessment ensured they received a service that reflected their preferences.

Inspected 25 October 2023; report published 15 February 2024. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Choice nearby

There are 3 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Beaumaris Healthcare Limited, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (8 of the nearest 25).

3 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Newport West ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Shropshire, Telford and Wrekin ICB.

Strengths and weak spots in the ratings

For Brockton Care Limited, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.

Across Telford and Wrekin, 6 of 36 rated agencies are Requires improvement for Safe (17%), while 4 of 36 rated agencies are Requires improvement for Effective (11%), while 2 of 36 rated agencies are Requires improvement for Responsive (6%), while 8 of 36 rated agencies are Requires improvement for Well-led (22%).

If you are considering it, read the Safe, Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.

Specialisms

From the CQC register; ask how each need is met in practice.

Safe, effective, caring, responsive, well-led

SafeRequires improvement6 of 36 in Telford and Wrekin
EffectiveRequires improvement4 of 36 in Telford and Wrekin
CaringGood33 of 36 in Telford and Wrekin
ResponsiveRequires improvement2 of 36 in Telford and Wrekin
Well-ledRequires improvement8 of 36 in Telford and Wrekin

From CQC's latest report, published 15 February 2024. Under each rating: how many agencies in Telford and Wrekin share it.

Before you decide, ask

Will we usually see the same carers each week?
What is the shortest visit you offer, and what do you charge at weekends and on bank holidays?
What dementia training do your carers have, and how do you handle refusals or distress?
What has changed since your last CQC inspection?

Our full checklist

Family reviews

There are no reviews of Brockton Care Limited yet. If you know the service, your experience could help someone else.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Brockton Care Limited questions answered

Can Brockton Care Limited care for someone with dementia?: Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Is Brockton Care Limited rated well for safety?: CQC rates five key questions. For Brockton Care Limited: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How recent is Brockton Care Limited's CQC rating?: 15 February 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
Is Brockton Care Limited a registered provider?: Yes. Brockton Care Limited is registered with the Care Quality Commission as a home care agency (location ID 1-463559624) and was rated Requires improvement overall in February 2024.
How much does Brockton Care Limited charge?: Brockton Care Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
What services is Brockton Care Limited registered for?: Its CQC registration covers homecare agencies. Ask Brockton Care Limited how it would adapt if needs increase.
Where is Brockton Care Limited?: The agency works from 40 The High Street, Newport, TF10 7AQ; ask which postcodes its carers cover.

Compare other agencies nearby

Home care in Newport

In Telford and Wrekin

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

Brockton Care Limited