Home care agency · Melton Mowbray

Vale Care Ltd

Rated Requires improvement by CQC Rating published 19 February 2020 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from February 2020. Ask what has changed since, such as the manager or the number of people they support.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Vale Care Ltd
Address
22 Home Pastures, Hose, Melton Mowbray, LE14 4JB
Run by
Vale Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2017 (9 years)
Registered manager
Matthew Bruce Simpson
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10547412)
Last CQC check
11 Mar 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-3551654130

Introducing Vale Care Ltd

Vale Care Ltd is a CQC-registered home care agency in Melton Mowbray, run by Vale Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Requires improvement overall (February 2020). Safe, Responsive and Well-led were rated Requires improvement. It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Melton Mowbray; 5 of those are rated Good or Outstanding.

Inspection findings in brief

  • Infection prevention and control polices, and government guidance was followed so that the risk of spreading infection was reduced.
  • Staff had access to all the personal protective equipment (PPE) they required.
  • There were sufficient staff available to meet people's needs.
  • The provider had implemented effective contingency planning to ensure people received care and support from a consistent staffing team.

Inspected 3 February 2021; report published 11 March 2021. From the regulator's own summary (Open Government Licence). Read the full report.

Reading Vale Care Ltd's CQC ratings

Looking at the five areas: Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.

Across Leicestershire, 21 of 119 rated agencies are Requires improvement for Safe (18%), while 8 of 118 rated agencies are Requires improvement for Responsive (7%), while 25 of 119 rated agencies are Requires improvement for Well-led (21%).

The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Ratings for safety, care and leadership

  • SafeRequires improvement21 of 119 in Leicestershire
  • EffectiveGood96 of 118 in Leicestershire
  • CaringGood100 of 118 in Leicestershire
  • ResponsiveRequires improvement8 of 118 in Leicestershire
  • Well-ledRequires improvement25 of 119 in Leicestershire

CQC key question ratings, published 19 February 2020. Under each rating: how many agencies in Leicestershire share it.

How long it has been running

Vale Care Ltd has been registered with CQC since March 2017, about 9 years.

CQC has published 3 overall ratings for it (2018–2021), starting at Requires improvement; it has gone up 0 and down 0 times, and is now Inspected but not rated.

At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The CQC website holds 3 reports for it, the latest from 11 March 2021.

Rating history

  1. Sep 2018 Requires improvement
  2. Feb 2020 Requires improvement
  3. Mar 2021 Inspected but not rated
  4. Today Rating 6 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

CQC reports

Finding it

Ward
Long Clawson and Stathern
Parliamentary constituency
Melton and Syston
Local NHS (ICB)
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Setting
Smaller rural: further from a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England

Larger map · How to get there · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

The registered provider

Vale Care Ltd is run by Vale Care Limited (company 10547412), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

What it may cost

We estimate visits from Vale Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Leicestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Specialisms

Specialisms as registered with CQC.

The local picture

There is 1 other agency within 3 miles, 0 of them rated Good or Outstanding; the nearest is Livefully Leicester, 2.1 miles away.

2 of the 5 nearest rated agencies have a more recent rating than this one.

It sits in Long Clawson and Stathern ward, classed by ONS as smaller rural (further from a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

Family reviews

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Questions about Vale Care Ltd

What kind of care can Vale Care Ltd offer?
Registration for Vale Care Ltd covers: homecare agencies. Check which of these it offers today.
Which provider runs Vale Care Ltd?
On CQC's register the provider is Vale Care Limited.
How much does Vale Care Ltd charge?
Vale Care Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
How did Vale Care Ltd score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What is Vale Care Ltd's address?
22 Home Pastures, Hose, Melton Mowbray, LE14 4JB. That is the office; visits happen in your own home, so confirm your area is covered.
Is Vale Care Ltd registered with CQC?
It is. The CQC register records Vale Care Ltd as a home care agency, location ID 1-3551654130 and was rated Requires improvement overall in February 2020.
Can Vale Care Ltd care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When was Vale Care Ltd last inspected?
19 February 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.

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