Home care agency · Gillingham
Hamilton House
Typical fee here £31.50–£38.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Hamilton House- Address
- 84-86 High Street, Rainham, Gillingham, ME8 7JH
- Run by
- Jorada Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2015 (11 years)
- Part of
- Bluebird Care
- Registered manager
- Lorraine Kathleen Crawley
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07403549)
- Last CQC check
- 23 Mar 2019
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. Estimate only (Bluebird Care branches publish rates a little above the national median), from published local rates. How we estimate
Registered activities: Personal care
More in Gillingham: Home care in Gillingham (143) · Best rated home care agencies in Gillingham · Live-in care in Gillingham · 24-hour care in Gillingham
CQC page for this service · CQC location ID 1-1839769798
About Hamilton House
Hamilton House is a CQC-registered home care agency in Gillingham, run by Jorada Limited.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 23 CQC-registered home care agencies that have an office within 3 miles of Rainham, Kent; 9 of those are rated Good or Outstanding.
Registered specialisms
As listed with the regulator.
What CQC's inspectors reported
- Where they do, we also take into account any wider social care provided.
- They provide care services mainly to people living in the Medway local authority area, but also to some people who live in the Kent local authority area.
- People's experience of using this service: People told us they felt safe with staff.
- People had good relationships with staff, who were knowledgeable of their physical and emotional needs, as well as likes, dislikes and interests.
Inspected 15 February 2019; report published 23 March 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
The company behind Hamilton House
Hamilton House is run by Jorada Limited (company 07403549), incorporated in 2010, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the Bluebird Care brand, which covers 129 services run by 96 registered providers.
CQC ratings, area by area
- Safe31 of 49 in Medway
- Effective36 of 49 in Medway
- Caring44 of 49 in Medway
- Responsive37 of 49 in Medway
- Well-led31 of 49 in Medway
From CQC's latest report, published 23 March 2019. Under each rating: how many agencies in Medway share it.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Bluebird Care (Swale), under 0.5 miles away.
10 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Rainham South West ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Costs to expect
We estimate visits from Hamilton House at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Regional live-in prices sit at roughly £1,520–£1,860 per week.
If savings are under the upper limit (£23,250 in England), Medway Council may pay part of the cost after a free care needs assessment.
Track record
CQC registration dates from January 2015, so the service has been operating for around 11 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 2, with the most recent dated 23 March 2019.
The ratings in context
All five areas CQC looks at are rated Good for Hamilton House: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 30 of the 48 other agencies in Medway that CQC has rated.
Earlier inspections
- Jul 2016
- Mar 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 23 March 2019
- CQC inspection report 8 July 2016
Finding it
- Ward
- Rainham South West
- Council
- Medway Council · paying for care
- Parliamentary constituency
- Gillingham and Rainham
- NHS integrated care board
- NHS Kent and Medway Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in ME8 (9)
Open the full map · Get directions · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Medway, 65% of the 48 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2019) is more recent than 8% of agency ratings in Medway.
- Registered with CQC in 2015: it has been registered longer than 88% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Medway lists 5.
Benchmarked against all CQC-registered home care agencies in Medway (Oct 2026).
Closest alternatives
Guides for families
Similar home care agencies near Gillingham, rated recently
- Platinum living careNov 2024 · 2.3 miles
- Galilee CareMar 2026 · 2.7 miles
Frequently asked about Hamilton House
- How recent is Hamilton House's CQC rating?
- 23 March 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Is Hamilton House registered for dementia care?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Hamilton House a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-1839769798 and was rated Good overall in March 2019.
- What is Hamilton House's address?
- The agency works from 84-86 High Street, Rainham, Gillingham, ME8 7JH; ask which postcodes its carers cover.
- Is Hamilton House rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What are Hamilton House's fees?
- We don't have published prices from Hamilton House yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Who is the registered provider for Hamilton House?
- The registered provider is Jorada Limited, according to CQC.
- What services is Hamilton House registered for?
- Its CQC registration covers homecare agencies. Ask Hamilton House how it would adapt if needs increase.
Agencies in neighbouring towns
In Medway
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.