Home care agency · Bromley

Bromley Civic Centre

Rated Good by CQC Rating published 30 May 2018 Rating 8 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Previous provider's rating. CQC gave this rating when the service was run by a different provider. London Borough of Bromley has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 8 years ago. CQC's last published rating for this service is from May 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Bromley Civic Centre
Address
Bromley Civic Centre, 4th Floor, Churchill Court, 2 Westmoreland Road, Bromley, BR1 1AS
Run by
London Borough of Bromley
Type of provider
Council-run
Service
Home care agency, Shared lives
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2025 (1 year)
Registered manager
Natasha Louise Simpson Josephine Ann Meade
Last CQC check
30 May 2018
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-22765195923

Introducing Bromley Civic Centre

Registered with CQC as a home care agency, Bromley Civic Centre is based in Bromley, run by London Borough of Bromley. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

Its latest CQC rating is Good overall (May 2018). It is one of 87 CQC-registered home care agencies that are based in the borough of Bromley; 50 of those are rated Good or Outstanding.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Regus, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).

12 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Bromley Town ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Specialisms

Registration details from CQC.

Budgeting for this agency

We estimate visits from Bromley Civic Centre at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in care in this region typically runs £1,620–£1,980 a week.

Bromley Council can help with costs for people with savings under £23,250, starting with a free assessment.

History with CQC

CQC registration dates from April 2025, so the service has been operating for around 1 year under its current registration.

CQC has published 2 overall ratings for it (2016–2018), starting at Requires improvement and improving to Good.

It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The registered provider has changed since the last rating, so it reflects the old provider; the current one has not been inspected here yet.

Ownership and company checks

Bromley Civic Centre is the only service its provider, London Borough of Bromley, runs, so it is an independent, single-site operator rather than part of a chain.

How CQC rated each area

  • SafeGood50 of 57 in Bromley
  • EffectiveGood52 of 56 in Bromley
  • CaringGood52 of 56 in Bromley
  • ResponsiveGood50 of 56 in Bromley
  • Well-ledGood45 of 57 in Bromley

Source: CQC, published 30 May 2018. Under each rating: how many agencies in Bromley share it.

What the ratings tell you

All five areas CQC looks at are rated Good for Bromley Civic Centre: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 44 of the 56 other agencies in Bromley that CQC has rated.

Ratings over time

  1. Dec 2016 Requires improvement
  2. May 2018 Good
  3. Today Rating 8 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Area and map

Ward
Bromley Town
Parliamentary constituency
Bromley and Biggin Hill
NHS integrated care board
NHS South East London Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in BR1 (26)

Bigger map · Directions · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Family reviews

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Bromley Civic Centre against its area

  • Rated Good. Across Bromley, 88% of the 57 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (May 2018) is more recent than 4% of agency ratings in Bromley.
  • Registered with CQC in 2025: it has been registered longer than 6% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Bromley lists 6.

All figures compare it with other home care agencies in Bromley; CQC register, Oct 2026.

Nearby options

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Newer ratings near Bromley

Questions about Bromley Civic Centre

Is Bromley Civic Centre registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Bromley Civic Centre's CQC rating?
30 May 2018 is when the current rating was published, 8 years ago. Check what has changed since, such as the manager or staffing.
Where is Bromley Civic Centre based?
Its office is at Bromley Civic Centre, 4th Floor, Churchill Court, 2 Westmoreland Road, Bromley, BR1 1AS. Carers travel to people's homes, so check it covers your street.
Is Bromley Civic Centre regulated by the Care Quality Commission?
Yes. Bromley Civic Centre is registered with the Care Quality Commission as a home care agency (location ID 1-22765195923) and was rated Good overall in May 2018.
How much does Bromley Civic Centre charge?
No fee list from Bromley Civic Centre has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
How is Bromley Civic Centre rated for safety and leadership?
CQC rates five key questions. For Bromley Civic Centre: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What services is Bromley Civic Centre registered for?
Bromley Civic Centre is registered with CQC for: homecare agencies, shared lives. Ask the provider which needs it can meet now and as needs change.
Which provider runs Bromley Civic Centre?
Bromley Civic Centre is run by London Borough of Bromley, the registered provider on the CQC register.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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