Home care agency · Derby
Access Care Solutions
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Access Care Solutions- Address
- Suite 6, School House Business Centre, London Road, Alvaston, Derby, DE24 8UQ
- Run by
- Access Care Solutions Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2020 (5 years)
- Registered manager
- Mamasa Cisse Simaha
- Company check
- Active, trading since 2019 (6 years), accounts up to date (Companies House 12361811)
- Last CQC check
- 3 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
See this service on the CQC website · CQC location ID 1-9890166417
Introducing Access Care Solutions
Access Care Solutions in Derby is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Access Care Solutions Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Requires improvement overall (November 2022). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
The ratings in context
Looking at the five areas: Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Derby, 9 of 70 rated agencies are Requires improvement for Safe (13%), while 5 of 70 rated agencies are Requires improvement for Effective (7%), while 1 of 70 rated agencies are Requires improvement for Responsive (1%), while 10 of 70 rated agencies are Requires improvement for Well-led (14%).
The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
What CQC's inspectors reported
- Medicines were not always managed in line with good practice and records did not show people had always received their medicines as prescribed.
- Care plans contained details of what care people required however, there was limited information on other health conditions that people had and whether these had an impact on how care was provided.
- Not all the required pre-employment checks had been completed on staff when they started work.
- Checks to help ensure the quality and safety of services were not effectively operated.
Inspected 30 August 2022; report published 3 November 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Earlier inspections
- Nov 2022
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 3 November 2022
The neighbourhood
- Ward
- Alvaston North
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- NHS planning area
- NHS Derby and Derbyshire Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE24 (43)
See the wider area · How to get there · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Shine Health Care Solutions - Main Office, under 0.5 miles away.
7 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Alvaston North ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
The five key questions
- Safe9 of 70 in Derby
- Effective5 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive1 of 70 in Derby
- Well-led10 of 70 in Derby
Ratings from CQC's most recent report, published 3 November 2022. Under each rating: how many agencies in Derby share it.
The company behind Access Care Solutions
Access Care Solutions is run by Access Care Solutions Limited (company 12361811), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people and other residential care.
Costs to expect
We estimate visits from Access Care Solutions at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Council help is possible below £23,250 in savings: ask Derby Council for a free care needs assessment.
Who it can help
Specialisms as registered with CQC.
Track record
Access Care Solutions has been registered with CQC since November 2020, about 5 years.
There is a single overall rating on record, Requires improvement (November 2022).
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Family reviews
Nobody has reviewed Access Care Solutions here yet. Have you used it? A short, honest review helps the next family decide.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Access Care Solutions stands locally
- Rated Requires improvement. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (November 2022) is more recent than 53% of agency ratings in Derby.
- Registered with CQC in 2020: it has been registered longer than 53% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Derby lists 6.
- Areas CQC rated below Good: Safe (13% of home care agencies in Derby are also rated below Good here); Effective (7% of home care agencies in Derby are also rated below Good here); Responsive (1% of home care agencies in Derby are also rated below Good here); Well-led (13% of home care agencies in Derby are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Derby, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Frequently asked about Access Care Solutions
- When did CQC last rate Access Care Solutions?
- 3 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Access Care Solutions registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Access Care Solutions a registered provider?
- Registered, yes: location 1-9890166417 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in November 2022.
- Where is Access Care Solutions?
- The agency's base is Suite 6, School House Business Centre, London Road, Alvaston, Derby, DE24 8UQ. Confirm that its carers travel to your area.
- How is Access Care Solutions rated for safety and leadership?
- CQC rates five key questions. For Access Care Solutions: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Access Care Solutions cost?
- No fee list from Access Care Solutions has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Which provider runs Access Care Solutions?
- On CQC's register the provider is Access Care Solutions Limited.
- What kind of care can Access Care Solutions offer?
- CQC lists Access Care Solutions under: homecare agencies, supported living. Check which of these it is actively providing now.
Agencies in neighbouring towns
In Derby
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.