Home care agency · Bexleyheath

Adele Care Services Limited

Rated Requires improvement by CQC Rating published 11 March 2023 Rating 3 years old

Typical fee here £34–£41.50 an hour Estimate

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A carer bringing tea to an older woman at home Illustrative photo, not of Adele Care Services Limited
Address
10 Lydd Road, Bexleyheath, DA7 5PB
Run by
Adele Care Services Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2020 (5 years)
Registered manager
Abisola Ogunnaike
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12454571)
Last CQC check
11 Mar 2023
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-9895642335

An overview of Adele Care Services Limited

Registered with CQC as a home care agency that also provides supported living, Adele Care Services Limited is based in Bexleyheath. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.

Its latest CQC rating is Requires improvement overall (March 2023). Safe and Well-led were rated Requires improvement. It is one of 68 CQC-registered home care agencies that are based in the borough of Bexley; 20 of those are rated Good or Outstanding.

Who runs it

Adele Care Services Limited is run by Adele Care Services Limited (company 12454571), incorporated in 2020.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other residential care.

Each area CQC checks

  • SafeRequires improvement12 of 35 in Bexley
  • EffectiveGood25 of 35 in Bexley
  • CaringGood28 of 34 in Bexley
  • ResponsiveGood24 of 34 in Bexley
  • Well-ledRequires improvement13 of 35 in Bexley

Source: CQC, published 11 March 2023. Under each rating: how many agencies in Bexley share it.

What inspectors found

  • People and relatives spoke positively about the service and said they felt safe.
  • The service had safeguarding procedures in place to keep people safe.
  • Appropriate recruitment checks had taken place before staff started work and there were enough staff available to meet people's support needs.
  • The service had adequate procedures in place to reduce the risk of infections.

Inspected 19 January 2023; report published 11 March 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Strengths and weak spots in the ratings

For Adele Care Services Limited, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Bexley, 12 of 35 rated agencies are Requires improvement for Safe (34%), while 13 of 35 rated agencies are Requires improvement for Well-led (37%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Around Bexleyheath

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Experts Care Professionals Limited, 0.7 miles away.

1 of the 12 nearest rated agencies has a more recent rating than this one.

It sits in West Heath ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Past CQC ratings

  1. Mar 2023 Requires improvement
  2. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Where it is

Ward
West Heath
Parliamentary constituency
Bexleyheath and Crayford
Local NHS (ICB)
NHS South East London Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in DA7 (10)

Bigger map · Directions · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

Registered specialisms

From the CQC register; ask how each need is met in practice.

Likely fees

We estimate visits from Adele Care Services Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

People with savings under £23,250 may get help from Bexley Council after a needs and financial assessment.

Adele Care Services Limited over the years

CQC registration dates from December 2020, so the service has been operating for around 5 years under its current registration.

So far CQC has published one overall rating: Requires improvement, in March 2023.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Family reviews

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Adele Care Services Limited in local context

  • Rated Requires improvement. Across Bexley, 61% of the 33 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (March 2023) is more recent than 70% of agency ratings in Bexley.
  • Registered with CQC in 2020: it has been registered longer than 56% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Bexley lists 6.
  • Areas CQC rated below Good: Safe (39% of home care agencies in Bexley are also rated below Good here); Well-led (42% of home care agencies in Bexley are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Bexley as at Oct 2026.

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Guides for families

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Frequently asked about Adele Care Services Limited

How did Adele Care Services Limited score on each CQC key question?
CQC rates five key questions. For Adele Care Services Limited: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
Can Adele Care Services Limited care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Adele Care Services Limited a registered provider?
Adele Care Services Limited is on the CQC register as a home care agency (ID 1-9895642335) and was rated Requires improvement overall in March 2023.
When did CQC last rate Adele Care Services Limited?
CQC published the current rating on 11 March 2023, 3 years ago. Older ratings are common, so ask about changes since.
What type of care does Adele Care Services Limited provide?
Adele Care Services Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
How much does care from Adele Care Services Limited cost?
Adele Care Services Limited has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Where is Adele Care Services Limited based?
10 Lydd Road, Bexleyheath, DA7 5PB is the agency's office; check it serves your postcode.

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In Bexley

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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