Home care agency · Melton Mowbray
Melton Mencap
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Melton Mencap- Address
- Mencap Centre, Chapel Street, Melton Mowbray, LE13 1LZ
- Run by
- Melton Mencap
- Type of provider
- Charity (registered charity 1157180)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- March 2013 (13 years)
- Registered manager
- Natasha Anne Murray
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 08829642)
- Last CQC check
- 25 Jun 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Melton Mowbray: Home care in Melton Mowbray (9) · Best rated home care agencies in Melton Mowbray · Elderly care at home in Melton Mowbray · Physical disability care at home in Melton Mowbray · Learning disability care at home in Melton Mowbray
Full report at cqc.org.uk · CQC location ID 1-638945167
About this agency
Melton Mencap in Melton Mowbray is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and children and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (June 2019). It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Melton Mowbray; 5 of those are rated Good or Outstanding.
Reading Melton Mencap's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 77 of the 118 other agencies in Leicestershire that CQC has rated.
What it may cost
We estimate visits from Melton Mencap at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Leicestershire Council may pay part of the cost after a free care needs assessment.
The five key questions
- Safe87 of 119 in Leicestershire
- Effective96 of 118 in Leicestershire
- Caring100 of 118 in Leicestershire
- Responsive97 of 118 in Leicestershire
- Well-led78 of 119 in Leicestershire
From CQC's latest report, published 25 June 2019. Under each rating: how many agencies in Leicestershire share it.
The local picture
There are 6 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Support & Connections Office, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (1 of the nearest 9).
6 of the 7 nearest rated agencies have a more recent rating than this one.
It sits in Melton Craven ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
How long it has been running
CQC registration dates from March 2013, so the service has been operating for around 13 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
CQC lists 3 reports for this location, the latest dated 25 June 2019.
How its rating has changed
- Jul 2016
- Jun 2019
- Today Rating 7 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 25 June 2019
- CQC inspection report 26 July 2016
- Inspection report 14 January 2014
Finding it
- Ward
- Melton Craven
- Parliamentary constituency
- Melton and Syston
- NHS integrated care board
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Area classification
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in LE13 (7)
Larger map · Plan a journey · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Needs it is registered to meet
Specialisms as registered with CQC.
The registered provider
Melton Mencap is run by Melton Mencap (company 08829642), incorporated in 2014.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
From the latest CQC inspection
- People's experience of using this service: The person and their relative felt they were supported in a safe way by staff.
- Risks associated with providing care were assessed and managed correctly.
- The person was supported to follow a healthy diet and lifestyle.
- Staff sought support from healthcare professionals when required.
Inspected 14 May 2019; report published 25 June 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
Nobody has reviewed Melton Mencap here yet. Have you used it? A short, honest review helps the next family decide.
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Melton Mencap questions answered
- Where is Melton Mencap?
- The agency's base is Mencap Centre, Chapel Street, Melton Mowbray, LE13 1LZ. Confirm that its carers travel to your area.
- What type of care does Melton Mencap provide?
- Registration for Melton Mencap covers: homecare agencies. Check which of these it offers today.
- How much does Melton Mencap charge?
- We don't have published prices from Melton Mencap yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Melton Mencap registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-638945167 and was rated Good overall in June 2019.
- When did CQC last rate Melton Mencap?
- 25 June 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- How did Melton Mencap score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Can Melton Mencap care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Home care in nearby towns
In Leicestershire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.