Home care agency · Birmingham

Resjes Ltd

Rated Requires improvement by CQC Rating published 12 June 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from June 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Resjes Ltd
Address
Office 6. 1 Greenfield Crescent, Edgbaston, Birmingham, B15 3BE
Run by
Resjes Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2019 (7 years)
Registered manager
Rezen Masenda-Nyakuromba
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10923246)
Last CQC check
12 Jun 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

Full report at cqc.org.uk · CQC location ID 1-7374590713

An overview of Resjes Ltd

Resjes Ltd in Birmingham is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support older people and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.

CQC rated it Requires improvement overall (June 2021). Safe and Well-led were rated Requires improvement. It is one of 292 CQC-registered home care agencies that have an office within 7 miles of Birmingham; 124 of those are rated Good or Outstanding.

How its rating has changed

  1. Jun 2021 Requires improvement
  2. Today Rating 5 years old

CQC rating timeline for this address.

CQC documents

Area and map

Ward
Edgbaston
Parliamentary constituency
Birmingham Edgbaston
Integrated care board
NHS Birmingham and Solihull Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in B15 (12)

Open the full map · Directions · Map data: OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Who runs it

Resjes Ltd is run by Resjes Ltd (company 10923246), incorporated in 2017, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Needs it is registered to meet

Taken from its CQC registration.

Each area CQC checks

  • SafeRequires improvement40 of 186 in Birmingham
  • EffectiveGood156 of 186 in Birmingham
  • CaringGood163 of 186 in Birmingham
  • ResponsiveGood160 of 186 in Birmingham
  • Well-ledRequires improvement61 of 186 in Birmingham

As rated by CQC, published 12 June 2021. Under each rating: how many agencies in Birmingham share it.

Key points from CQC's visit

  • The provider had day to day oversight of the service but lacked robust governance systems which would provide them with assurances that people's care needs were being delivered safely and effectively.
  • Risks to people had been identified but the appropriate risk assessments and guidance for staff had not been put in place to ensure people's care needs were safely and consistently met.
  • Risks in relation the medicine administration had not been assessed.
  • People were supported by a consistent group of staff.

Inspected 29 April 2021; report published 12 June 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Caregenics Healthcare Limited, under 0.5 miles away.

4 of the 11 nearest rated agencies have a more recent rating than this one.

It sits in Edgbaston ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Costs to expect

We estimate visits from Resjes Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Birmingham Council may pay part of the cost after a free care needs assessment.

Track record

Resjes Ltd has been registered with CQC since August 2019, about 7 years.

CQC has rated it once overall, as Requires improvement, in June 2021.

5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Strengths and weak spots in the ratings

Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Birmingham, 40 of 186 rated agencies are Requires improvement for Safe (22%), while 61 of 186 rated agencies are Requires improvement for Well-led (33%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Family reviews

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Compared with other agencies locally

  • Rated Requires improvement. Across Birmingham, 77% of the 176 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (June 2021) is more recent than 52% of agency ratings in Birmingham.
  • Registered with CQC in 2019: it has been registered longer than 57% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Birmingham lists 6.
  • Areas CQC rated below Good: Safe (24% of home care agencies in Birmingham are also rated below Good here); Well-led (36% of home care agencies in Birmingham are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Birmingham. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Newer ratings near Birmingham

Resjes Ltd questions answered

When was Resjes Ltd last inspected?
12 June 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
Is Resjes Ltd a registered provider?
Registered, yes: location 1-7374590713 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in June 2021.
Does Resjes Ltd support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How is Resjes Ltd rated for safety and leadership?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
What is Resjes Ltd's address?
Office 6. 1 Greenfield Crescent, Edgbaston, Birmingham, B15 3BE is the agency's office; check it serves your postcode.
What are Resjes Ltd's fees?
No fee list from Resjes Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
What services is Resjes Ltd registered for?
Resjes Ltd is registered for homecare agencies, supported living. Ask which of these it provides at the moment.

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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