Home care agency · Spalding

Aphoenix Care

Rated Good by CQC Rating published 9 April 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from April 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Aphoenix Care
Address
Woodlands, 124 Six House Bank, West Pinchbeck, Spalding, PE11 3QG
Run by
Aphoenix Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2019 (7 years)
Registered manager
Teresa Lloyd Giovanna Nina Grieco
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 11925100)
Last CQC check
9 Apr 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care

Read the full CQC inspection report · CQC location ID 1-7268183620

Introducing Aphoenix Care

Aphoenix Care in Spalding is registered with the Care Quality Commission as a home care agency, run by Aphoenix Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (April 2021), with Caring rated Outstanding. It is one of 12 CQC-registered home care agencies that have an office within 7 miles of Spalding; 7 of those are rated Good or Outstanding.

Strengths and weak spots in the ratings

For Aphoenix Care, Caring is rated Outstanding; 4 other areas are Good.

Across Lincolnshire, 8 of 84 rated agencies are Outstanding for Caring (10%).

The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

How its rating has changed

  1. Apr 2021 Good
  2. Today Rating 5 years old

Overall ratings CQC has published for this location, oldest first.

Published inspection reports

Map and area details

Ward
Pinchbeck and Surfleet
Parliamentary constituency
South Holland and The Deepings
NHS planning area
NHS Lincolnshire Integrated Care Board
Type of area
Smaller rural (further from a major town or city)
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in PE11 (9)

Larger map · Plan a journey · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

The local picture

There is 1 other agency within 3 miles, 0 of them rated Good or Outstanding; the nearest is Good Companions Spalding Ltd, 2.5 miles away.

8 of the 10 nearest rated agencies have a more recent rating than this one.

It sits in Pinchbeck and Surfleet ward, classed by ONS as smaller rural (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.

Who runs it

Aphoenix Care is run by Aphoenix Care Ltd (company 11925100), incorporated in 2019.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

What it may cost

We estimate visits from Aphoenix Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

People with savings under £23,250 may get help from Lincolnshire Council after a needs and financial assessment.

From the latest CQC inspection

  • It is registered to provide personal care to people living in their own homes in the community.
  • The service operates in various locations in South Lincolnshire.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.

Inspected 10 March 2021; report published 9 April 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

How long it has been running

Registered in July 2019, it has 7 years on the CQC register.

Its only published overall rating so far is Good, from April 2021.

The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Registered specialisms

From the CQC register; ask how each need is met in practice.

How CQC rated each area

  • SafeGood72 of 84 in Lincolnshire
  • EffectiveGood78 of 84 in Lincolnshire
  • CaringOutstanding8 of 84 in Lincolnshire
  • ResponsiveGood76 of 84 in Lincolnshire
  • Well-ledGood64 of 84 in Lincolnshire

Source: CQC, published 9 April 2021. Under each rating: how many agencies in Lincolnshire share it; for example, 8 of 84 agencies in Lincolnshire rated Outstanding for Caring.

Family reviews

Nobody has reviewed Aphoenix Care here yet. Have you used it? A short, honest review helps the next family decide.

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Compared with other agencies locally

  • Rated Good. Across Lincolnshire, 88% of the 83 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (April 2021) is more recent than 36% of agency ratings in Lincolnshire.
  • Registered with CQC in 2019: it has been registered longer than 52% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Lincolnshire lists 5.

Comparison set: every registered home care agency in Lincolnshire, CQC data for Oct 2026.

Also nearby

Guides for families

Newer ratings near Spalding

What families ask about Aphoenix Care

Is Aphoenix Care registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Aphoenix Care's CQC rating?
Its current CQC rating dates from 9 April 2021, 5 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Where is Aphoenix Care?
Woodlands, 124 Six House Bank, West Pinchbeck, Spalding, PE11 3QG. That is the office; visits happen in your own home, so confirm your area is covered.
Is Aphoenix Care a registered provider?
It is. The CQC register records Aphoenix Care as a home care agency, location ID 1-7268183620 and was rated Good overall in April 2021.
How much does Aphoenix Care charge?
We don't have published prices from Aphoenix Care yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Aphoenix Care score on each CQC key question?
CQC rates five key questions. For Aphoenix Care: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What services is Aphoenix Care registered for?
Registration for Aphoenix Care covers: homecare agencies. Check which of these it offers today.
Which provider runs Aphoenix Care?
The registered provider is Aphoenix Care Ltd, according to CQC.

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In Lincolnshire

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Aphoenix Care: rated Good by CQC, on The Care Panel

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