Home care agency · Greenwich

Chasfab Options Limited

Rated Requires improvement by CQC Rating published 21 May 2025 Rating 1 year old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A support worker reading with an older man Illustrative photo, not of Chasfab Options Limited
Address
775 Sidcup Road, London, SE9 3SB
Run by
Chasfab Options Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
September 2022 (4 years)
Registered manager
Julianah Adebowale Balarabe
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10684748)
Last CQC check
21 May 2025
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care

See this service on the CQC website · CQC location ID 1-13748947981

An overview of Chasfab Options Limited

Chasfab Options Limited in Greenwich is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and children and lists learning disabilities among its specialisms.

CQC rated it Requires improvement overall (May 2025). Safe, Effective and Well-led were rated Requires improvement. It is one of 107 CQC-registered home care agencies that are based in the borough of Greenwich; 33 of those are rated Good or Outstanding.

Who runs it

Chasfab Options Limited is run by Chasfab Options Limited (company 10684748), incorporated in 2017, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director, there is no insolvency history and it has registered charges (usually loans secured on property).

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.

What inspectors found

  • Medicines administered to people were not always appropriately documented and some people had no medication administration records in place.
  • People had no risk assessments in place in relation to their medical support needs.
  • Care plans were not always person centred and lacked information about people's histories, likes and dislikes, and contained errors with people’s personal information.
  • We received comments like, “Changing to Chasfab was best decision.

Supporting 7 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Where it is

Ward
Mottingham, Coldharbour & New Eltham
Parliamentary constituency
Eltham and Chislehurst
NHS integrated care board
NHS South East London Integrated Care Board
Area classification
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in SE9 (14)

Bigger map · Route planner · Map © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Right Choice Home Care, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).

2 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Mottingham, Coldharbour & New Eltham ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Strengths and weak spots in the ratings

For Chasfab Options Limited, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Greenwich, 18 of 54 rated agencies are Requires improvement for Safe (33%), while 12 of 54 rated agencies are Requires improvement for Effective (22%), while 21 of 54 rated agencies are Requires improvement for Well-led (39%).

The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

What it may cost

We estimate visits from Chasfab Options Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Regional live-in prices sit at roughly £1,620–£1,980 per week.

If savings are under the upper limit (£23,250 in England), Greenwich Council may pay part of the cost after a free care needs assessment.

How long it has been running

Registered in September 2022, it has 4 years on the CQC register.

Its only published overall rating so far is Requires improvement, from May 2025.

Needs it is registered to meet

Specialisms as registered with CQC.

The five key questions

  • SafeRequires improvement18 of 54 in Greenwich
  • EffectiveRequires improvement12 of 54 in Greenwich
  • CaringGood48 of 53 in Greenwich
  • ResponsiveGood43 of 54 in Greenwich
  • Well-ledRequires improvement21 of 54 in Greenwich

As rated by CQC, published 21 May 2025. Under each rating: how many agencies in Greenwich share it.

Family reviews

There are no reviews of Chasfab Options Limited yet. If you know the service, your experience could help someone else.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Looking at Chasfab Options Limited for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Chasfab Options Limited

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Chasfab Options Limited against its area

  • Rated Requires improvement. Across Greenwich, 65% of the 51 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (May 2025) is more recent than 90% of agency ratings in Greenwich.
  • Registered with CQC in 2022: it has been registered longer than 42% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Greenwich lists 6.
  • Areas CQC rated below Good: Safe (35% of home care agencies in Greenwich are also rated below Good here); Effective (24% of home care agencies in Greenwich are also rated below Good here); Well-led (41% of home care agencies in Greenwich are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Greenwich (Oct 2026).

Nearest home care agencies

Guides for families

Newer ratings near Greenwich

Quick answers about Chasfab Options Limited

Where is Chasfab Options Limited?
775 Sidcup Road, London, SE9 3SB is the agency's office; check it serves your postcode.
What services is Chasfab Options Limited registered for?
Its CQC registration covers homecare agencies. Ask Chasfab Options Limited how it would adapt if needs increase.
How much does Chasfab Options Limited charge?
We don't have published prices from Chasfab Options Limited yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
Is Chasfab Options Limited regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-13748947981 and was rated Requires improvement overall in May 2025.
How recent is Chasfab Options Limited's CQC rating?
Its current CQC rating dates from 21 May 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
How did Chasfab Options Limited score on each CQC key question?
CQC rates five key questions. For Chasfab Options Limited: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
Is Chasfab Options Limited registered for dementia care?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.

More home care agencies nearby

In Greenwich

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Greenwich.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.