Home care agency · Cirencester

Housing 21 - Mulberry Court

Rated Good by CQC Rating published 27 March 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from March 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Housing 21 - Mulberry Court
Address
Middle Mead, Cirencester, GL7 1GG
Run by
Housing 21 (47 services)
Type of provider
Independent
Service
Home care agency, Supported housing
Dementia
Registered with CQC to support people living with dementia
Pets
Pets welcome (as stated on housing21.org.uk)
Registered with CQC
November 2011 (14 years)
Part of
Housing & Care 21
Registered manager
Nicola Rowlands
Company check
Active, accounts up to date (Companies House IP16791R)
Last CQC check
27 Mar 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Personal care

See this service on the CQC website · CQC location ID 1-341216702

Introducing Housing 21 - Mulberry Court

Housing 21 - Mulberry Court is a CQC-registered home care agency in Cirencester, run by Housing 21. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (March 2019). It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Cirencester; 5 of those are rated Good or Outstanding.

How it fits locally

There are 8 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Support Health Care - Cirencester, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (0 of the nearest 8).

It sits in New Mills ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

Past CQC ratings

  1. Apr 2016 Good
  2. Mar 2019 Good
  3. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

CQC reports

Where it is

Ward
New Mills
Parliamentary constituency
South Cotswolds
NHS planning area
NHS Gloucestershire Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in GL7 (11)

Bigger map · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Budgeting for this agency

We estimate visits from Housing 21 - Mulberry Court at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.

How CQC rated each area

  • SafeGood106 of 129 in Gloucestershire
  • EffectiveGood116 of 129 in Gloucestershire
  • CaringGood113 of 129 in Gloucestershire
  • ResponsiveGood115 of 129 in Gloucestershire
  • Well-ledGood83 of 129 in Gloucestershire

CQC key question ratings, published 27 March 2019. Under each rating: how many agencies in Gloucestershire share it.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 82 of the 128 other agencies in Gloucestershire that CQC has rated.

History with CQC

Housing 21 - Mulberry Court has been registered with CQC since November 2011, about 14 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

4 reports have been published for this location, most recently on 27 March 2019.

From the latest CQC inspection

  • Housing and Care 21-Mulberry Court provides care and support to people living in specialist 'extra care' housing.
  • Extra care housing is purpose-built or adapted single household accommodation in a shared site or building.
  • The accommodation is rented, and is the occupant's own home.
  • People's care and housing are provided under separate contractual agreements.

Inspected 23 January 2019; report published 27 March 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Ownership and company checks

Housing 21 - Mulberry Court is run by Housing 21 (company IP16791R).

At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.

Housing 21 runs 47 CQC-registered services across 19 council areas; 45 of the 47 with a rating are Good or Outstanding (96%), against 88% for the same mix of services across England.

It trades under the Housing & Care 21 brand, which covers 47 services run by 1 registered provider.

Who they support

Registration details from CQC.

Family reviews

No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Looking at Housing 21 - Mulberry Court for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Housing 21 - Mulberry Court

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (March 2019) is more recent than 13% of agency ratings in Gloucestershire.
  • Registered with CQC in 2011: it has been registered longer than 92% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Gloucestershire lists 5.

Compared with every CQC-registered home care agency in Gloucestershire. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Cirencester: home care agencies inspected recently

Questions about Housing 21 - Mulberry Court

What are Housing 21 - Mulberry Court's fees?
No fee list from Housing 21 - Mulberry Court has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
How did Housing 21 - Mulberry Court score on each CQC key question?
CQC rates five key questions. For Housing 21 - Mulberry Court: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
What kind of care can Housing 21 - Mulberry Court offer?
Registration for Housing 21 - Mulberry Court covers: homecare agencies, supported housing. Check which of these it offers today.
Who is the registered provider for Housing 21 - Mulberry Court?
On CQC's register the provider is Housing 21.
Does Housing 21 - Mulberry Court support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
When did CQC last rate Housing 21 - Mulberry Court?
27 March 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
What is Housing 21 - Mulberry Court's address?
The agency's base is Middle Mead, Cirencester, GL7 1GG. Confirm that its carers travel to your area.
Is Housing 21 - Mulberry Court a registered provider?
It is. The CQC register records Housing 21 - Mulberry Court as a home care agency, location ID 1-341216702 and was rated Good overall in March 2019.

Compare other agencies nearby

In Gloucestershire

Providers: display this rating on your own site

Housing 21 - Mulberry Court: rated Good by CQC, on The Care Panel

Copy this code into your website. The badge updates itself if your CQC rating changes.

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Cirencester.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.