Home care agency · Newark

Harris James & Responsive Care Group

Rated Good by CQC Rating published 15 November 2022 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Previous provider's rating. CQC gave this rating when the service was run by a different provider. Responsive Care Group Ltd has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
A carer talking with women in wheelchairs Illustrative photo, not of Harris James & Responsive Care Group
Address
The Grange, Ossington, Newark, NG23 6LQ
Run by
Responsive Care Group Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2025 (1 year)
Registered manager
Stacey Anne Shepherd
Company check
Active, trading since 2024 (2 years), accounts up to date (Companies House 16001007)
Last CQC check
16 May 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

See this service on the CQC website · CQC location ID 1-21524665727

Introducing Harris James & Responsive Care Group

Registered with CQC as a home care agency, Harris James & Responsive Care Group is based in Newark, run by Responsive Care Group Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (November 2022). It is one of 10 CQC-registered home care agencies that have an office within 7 miles of New Ollerton; 4 of those are rated Good or Outstanding.

Costs to expect

We estimate visits from Harris James & Responsive Care Group at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Nottinghamshire Council may contribute once it has carried out a free needs assessment.

Choice nearby

There is 1 other agency within 3 miles, 1 of them rated Good or Outstanding; the nearest is Silver Service Carers Ltd, 1.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (1 of the nearest 7); mental health conditions (2 of the nearest 7).

3 of the 5 nearest rated agencies have a more recent rating than this one.

It sits in Sutton-on-Trent ward, classed by ONS as smaller rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.

Ownership and company checks

Harris James & Responsive Care Group is run by Responsive Care Group Ltd (company 16001007), incorporated in 2024.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.

Track record

CQC registration dates from February 2025, so the service has been operating for around 1 year under its current registration.

CQC has published 2 overall ratings for it (2020–2022), starting at Requires improvement and improving to Good.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The current rating was given to a previous provider; the present one has not yet been inspected here.

Past CQC ratings

  1. Feb 2020 Requires improvement
  2. Nov 2022 Good
  3. Today Rating 3 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Area and map

Ward
Sutton-on-Trent
Parliamentary constituency
Newark
NHS integrated care board
NHS Nottingham and Nottinghamshire Integrated Care Board
ONS area type
Smaller rural; further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England

Open the full map · Get directions · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Registered specialisms

Taken from its CQC registration.

What the ratings tell you

Harris James & Responsive Care Group has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 91 of the 126 other agencies in Nottinghamshire that CQC has rated.

How CQC rated each area

  • SafeGood109 of 127 in Nottinghamshire
  • EffectiveGood111 of 127 in Nottinghamshire
  • CaringGood107 of 127 in Nottinghamshire
  • ResponsiveGood106 of 127 in Nottinghamshire
  • Well-ledGood92 of 127 in Nottinghamshire

From CQC's latest report, published 15 November 2022. Under each rating: how many agencies in Nottinghamshire share it.

Family reviews

There are no reviews of Harris James & Responsive Care Group yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Looking at Harris James & Responsive Care Group for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Harris James & Responsive Care Group

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Harris James & Responsive Care Group: common questions

Who runs Harris James & Responsive Care Group?
Harris James & Responsive Care Group is run by Responsive Care Group Ltd, the registered provider on the CQC register.
What kind of care can Harris James & Responsive Care Group offer?
Its CQC registration covers homecare agencies. Ask Harris James & Responsive Care Group how it would adapt if needs increase.
How did Harris James & Responsive Care Group score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What are Harris James & Responsive Care Group's fees?
Harris James & Responsive Care Group has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Harris James & Responsive Care Group a registered provider?
Harris James & Responsive Care Group is on the CQC register as a home care agency (ID 1-21524665727) and was rated Good overall in November 2022.
What is Harris James & Responsive Care Group's address?
The Grange, Ossington, Newark, NG23 6LQ is the agency's office; check it serves your postcode.
When was Harris James & Responsive Care Group last inspected?
Its current CQC rating dates from 15 November 2022, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Harris James & Responsive Care Group care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.

Home care in nearby towns

In Nottinghamshire

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use New Ollerton.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.