Home care agency · Harold Wood

Bluebird Care (Romford, Upminster & Grays)

Rated Good by CQC Rating published 22 May 2019 Rating 7 years old

Typical fee here £35.50–£43.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from May 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Bluebird Care (Romford, Upminster & Grays)
Address
135 Church Road, Harold Wood, RM3 0SH
Run by
Buadu Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2013 (13 years)
Registered manager
Alvin Osei-Tutu Nicola Tracey Cottee
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07826748)
Last CQC check
22 May 2019
Typical fees Estimated
£35.50–£43.50 an hour for visiting care, weekdays; live-in £1,700–£2,080 a week. Estimate only (Bluebird Care branches publish rates a little above the national median), from published local rates. How we estimate

Licensed by CQC for: Personal care

Full report at cqc.org.uk · CQC location ID 1-717938615

An overview of Bluebird Care (Romford, Upminster & Grays)

Bluebird Care (Romford, Upminster & Grays) in Harold Wood is registered with the Care Quality Commission as a home care agency, run by Buadu Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (May 2019). It is one of 120 CQC-registered home care agencies that are based in the borough of Havering; 68 of those are rated Good or Outstanding.

Needs it is registered to meet

As listed with the regulator.

What the ratings tell you

Bluebird Care (Romford, Upminster & Grays) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 64 of the 73 other agencies in Havering that CQC has rated.

History with CQC

CQC registration dates from May 2013, so the service has been operating for around 13 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 3 CQC reports on file for this address; the newest is from 22 May 2019.

Earlier inspections

  1. Dec 2016 Good
  2. May 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

Published inspection reports

Area and map

Ward
Harold Wood
Parliamentary constituency
Hornchurch and Upminster
NHS planning area
NHS North East London Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in RM3 (25)

Larger map · Route planner · OpenStreetMap (ODbL)

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Bluebird Care (Benfleet, Hadleigh & Canvey Island), under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).

18 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in Harold Wood ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.

Key points from CQC's visit

  • About the service: The service is based in the London Borough of Havering.
  • The service provided personal care to adults living in their own homes.
  • People's experience of using this service: • People and their relatives thought the care provided from the service was safe.
  • They make me feel very comfortable in my own home." • The service worked with local communities and organisations to support people with activities at no additional cost to people. • Care plans were person centred and detailed people's support needs.

Inspected 17 April 2019; report published 22 May 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Ownership and company checks

Bluebird Care (Romford, Upminster & Grays) is run by Buadu Limited (company 07826748), incorporated in 2011, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other residential care.

Buadu Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

It trades under the Bluebird Care brand, which covers 129 services run by 96 registered providers.

Budgeting for this agency

We estimate visits from Bluebird Care (Romford, Upminster & Grays) at £35.50–£43.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £410 a week.

Regional live-in prices sit at roughly £1,700–£2,080 per week.

Havering Council can help with costs for people with savings under £23,250, starting with a free assessment.

CQC ratings, area by area

  • SafeGood63 of 74 in Havering
  • EffectiveGood66 of 74 in Havering
  • CaringGood72 of 74 in Havering
  • ResponsiveGood66 of 74 in Havering
  • Well-ledGood65 of 74 in Havering

Ratings from CQC's most recent report, published 22 May 2019. Under each rating: how many agencies in Havering share it.

Family reviews

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How Bluebird Care (Romford, Upminster & Grays) compares

  • Rated Good. Across Havering, 93% of the 73 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (May 2019) is more recent than 4% of agency ratings in Havering.
  • Registered with CQC in 2013: it has been registered longer than 93% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Havering lists 6.

Compared with every CQC-registered home care agency in Havering. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Other home care agencies near Havering with recent ratings

Bluebird Care (Romford, Upminster & Grays) questions answered

What services is Bluebird Care (Romford, Upminster & Grays) registered for?
Bluebird Care (Romford, Upminster & Grays) is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Which provider runs Bluebird Care (Romford, Upminster & Grays)?
CQC lists Buadu Limited as the provider responsible for Bluebird Care (Romford, Upminster & Grays).
How much does Bluebird Care (Romford, Upminster & Grays) charge?
We don't have published prices from Bluebird Care (Romford, Upminster & Grays) yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
How did Bluebird Care (Romford, Upminster & Grays) score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What is Bluebird Care (Romford, Upminster & Grays)'s address?
135 Church Road, Harold Wood, RM3 0SH is the agency's office; check it serves your postcode.
Is Bluebird Care (Romford, Upminster & Grays) regulated by the Care Quality Commission?
Bluebird Care (Romford, Upminster & Grays) is on the CQC register as a home care agency (ID 1-717938615) and was rated Good overall in May 2019.
Does Bluebird Care (Romford, Upminster & Grays) support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate Bluebird Care (Romford, Upminster & Grays)?
The latest rating is dated 22 May 2019, 7 years ago; ask whether there have been changes since.

Agencies in neighbouring towns

In Havering

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Bluebird Care (Romford, Upminster & Grays): rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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