Home care agency · Melton Mowbray
Reliance Community Care Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Reliance Community Care Limited- Address
- Office F2 - 01 Second Floor Tower, Pera Business Park, Nottingham Road, Melton Mowbray, LE13 0PB
- Run by
- Reliance Community Care Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2014 (12 years)
- Registered manager
- Lorraine Caroline Bailey
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 08872887)
- Last CQC check
- 11 Oct 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
More in Melton Mowbray: Home care in Melton Mowbray (9) · Best rated home care agencies in Melton Mowbray · Dementia care at home in Melton Mowbray · Elderly care at home in Melton Mowbray · Physical disability care at home in Melton Mowbray
Open CQC's full report · CQC location ID 1-1470037720
The service in brief
Reliance Community Care Limited is a CQC-registered home care agency in Melton Mowbray. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (October 2019). Responsive was rated Requires improvement. It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Melton Mowbray; 5 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe87 of 119 in Leicestershire
- Effective96 of 118 in Leicestershire
- Caring100 of 118 in Leicestershire
- Responsive8 of 118 in Leicestershire
- Well-led78 of 119 in Leicestershire
CQC key question ratings, published 11 October 2019. Under each rating: how many agencies in Leicestershire share it.
Who runs it
Reliance Community Care Limited is run by Reliance Community Care Limited (company 08872887), incorporated in 2014.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Reliance Community Care Limited runs 3 CQC-registered services across 3 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Ratings over time
- Oct 2016
- Oct 2019
- Today Rating 7 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 11 October 2019
- CQC inspection report 26 October 2016
Where it is
- Ward
- Melton Egerton
- Parliamentary constituency
- Melton and Syston
- Integrated care board
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Setting
- Urban, further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in LE13 (7)
See the wider area · Directions · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Needs it is registered to meet
Specialisms as registered with CQC.
Reliance Community Care Limited over the years
Reliance Community Care Limited has been registered with CQC since June 2014, about 12 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 2, with the most recent dated 11 October 2019.
Strengths and weak spots in the ratings
For Reliance Community Care Limited, Responsive is rated below Good; 4 other areas are Good.
Across Leicestershire, 8 of 118 rated agencies are Requires improvement for Responsive (7%).
The Responsive findings are the part of the report to read closely; ask the manager what has been put right.
What inspectors found
- The timings of staff visit was not always as agreed at people's assessment.
- The provider had not made sufficient improvement on this issue since our last inspection.
- Care plans contained information and guidance for staff to meet people's needs.
- They were reviewed regularly to reflect people's current needs.
Inspected 5 September 2019; report published 11 October 2019. From the regulator's own summary (Open Government Licence). Read the full report.
Around Melton Mowbray
There are 6 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Whole Country Home Care Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (1 of the nearest 8).
3 of the 6 nearest rated agencies have a more recent rating than this one.
It sits in Melton Egerton ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
Likely fees
We estimate visits from Reliance Community Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Leicestershire Council for a free care needs assessment.
Family reviews
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Quick answers about Reliance Community Care Limited
- What are Reliance Community Care Limited's fees?
- Reliance Community Care Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- What kind of care can Reliance Community Care Limited offer?
- Its CQC registration covers homecare agencies. Ask Reliance Community Care Limited how it would adapt if needs increase.
- Where is Reliance Community Care Limited based?
- Office F2 - 01 Second Floor Tower, Pera Business Park, Nottingham Road, Melton Mowbray, LE13 0PB. That is the office; visits happen in your own home, so confirm your area is covered.
- Can Reliance Community Care Limited care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Reliance Community Care Limited rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How recent is Reliance Community Care Limited's CQC rating?
- The rating now shown was published on 11 October 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Is Reliance Community Care Limited registered with CQC?
- Yes. Reliance Community Care Limited is registered with the Care Quality Commission as a home care agency (location ID 1-1470037720) and was rated Good overall in October 2019.
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In Leicestershire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.