Home care agency · Stoke-on-trent

Daycare Domiciliary Services

Rated Requires improvement by CQC Rating published 8 January 2020 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from January 2020. Ask what has changed since, such as the manager or the number of people they support.
A support worker reading with an older man Illustrative photo, not of Daycare Domiciliary Services
Address
77 The Wood, Meir, Stoke-on-trent, ST3 6HR
Run by
Day Care Services Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2014 (12 years)
Registered manager
Natalie Deakin
Company check
Active, trading since 1997 (29 years), accounts up to date (Companies House 03326723)
Last CQC check
8 Jan 2020
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Personal care

CQC page for this service · CQC location ID 1-1702955389

An overview of Daycare Domiciliary Services

Daycare Domiciliary Services is a CQC-registered home care agency in Stoke-on-trent, run by Day Care Services Limited. Its CQC registration covers adults of all ages, including people living with dementia.

At its most recent rating, CQC judged it Requires improvement overall (January 2020). Safe and Well-led were rated Requires improvement. It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Blythe Bridge; 7 of those are rated Good or Outstanding.

What CQC's inspectors reported

  • Governance systems in place to monitor the service were not always effective in highlighting areas of care that needed improvement and records needed improving to contain people's preferences in care.
  • People were supported by safely recruited staff, who had the skills and knowledge to provide effective support.
  • There were enough staff available to provide consistent care and to meet people's needs.
  • Effective care planning and risk management was in place which guided staff to provide support that met people's physical and emotional needs.

Inspected 3 December 2019; report published 8 January 2020. Taken from CQC's own findings (Open Government Licence). Read the full report.

Budgeting for this agency

We estimate visits from Daycare Domiciliary Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

People with savings under £23,250 may get help from Stoke-on-Trent Council after a needs and financial assessment.

The company behind Daycare Domiciliary Services

Daycare Domiciliary Services is run by Day Care Services Limited (company 03326723), incorporated in 1997, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Day Care Services Limited runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 86% for the same mix of services across England.

All 2 are in Stoke-on-Trent, so it is a local operator rather than a national chain.

How it fits locally

There are 14 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is GMT Healthcare, 1.6 miles away.

6 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Meir North ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

History with CQC

Registered in October 2014, it has 12 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2020), starting at Good and falling to Requires improvement.

At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

There are 3 CQC reports on file for this address; the newest is from 8 January 2020.

Who the service is registered for

Registration details from CQC.

The five key questions

  • SafeRequires improvement10 of 42 in Stoke-on-Trent
  • EffectiveGood37 of 42 in Stoke-on-Trent
  • CaringGood39 of 42 in Stoke-on-Trent
  • ResponsiveGood39 of 42 in Stoke-on-Trent
  • Well-ledRequires improvement11 of 42 in Stoke-on-Trent

Ratings from CQC's most recent report, published 8 January 2020. Under each rating: how many agencies in Stoke-on-Trent share it.

The ratings in context

For Daycare Domiciliary Services, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Stoke-on-Trent, 10 of 42 rated agencies are Requires improvement for Safe (24%), while 11 of 42 rated agencies are Requires improvement for Well-led (26%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

How its rating has changed

  1. Mar 2015 Good
  2. Jun 2017 Good
  3. Jan 2020 Requires improvement
  4. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC documents

Location and local area

Ward
Meir North
Parliamentary constituency
Stoke-on-Trent South
Integrated care board
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in ST3 (10)

See the wider area · Route planner · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Family reviews

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Daycare Domiciliary Services: common questions

Is Daycare Domiciliary Services registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Daycare Domiciliary Services's CQC rating?
The latest rating is dated 8 January 2020, 6 years ago; ask whether there have been changes since.
Where is Daycare Domiciliary Services?
Its office is at 77 The Wood, Meir, Stoke-on-trent, ST3 6HR. Carers travel to people's homes, so check it covers your street.
Is Daycare Domiciliary Services registered with CQC?
Yes. Daycare Domiciliary Services is registered with the Care Quality Commission as a home care agency (location ID 1-1702955389) and was rated Requires improvement overall in January 2020.
How much does Daycare Domiciliary Services charge?
Daycare Domiciliary Services's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is Daycare Domiciliary Services rated well for safety?
CQC rates five key questions. For Daycare Domiciliary Services: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What services is Daycare Domiciliary Services registered for?
Daycare Domiciliary Services is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Who runs Daycare Domiciliary Services?
Day Care Services Limited is the registered provider for Daycare Domiciliary Services.

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