Home care agency · Coventry

Lifeways Community Care (Warwickshire & Coventry)

Rated Good by CQC Rating published 30 January 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A support worker playing basketball with a young man Illustrative photo, not of Lifeways Community Care (Warwickshire & Coventry)
Address
Office F11, 3 Siskin Drive, Middlemarch Business Park, Coventry, CV3 4FJ
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2023 (3 years)
Registered manager
Michelle Blackshaw
Company check
Active, trading since 2000 (25 years), accounts up to date (Companies House 04126127)
Last CQC check
30 Jan 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Personal care

Read the full CQC inspection report · CQC location ID 1-17935497656

An overview of Lifeways Community Care (Warwickshire & Coventry)

Lifeways Community Care (Warwickshire & Coventry) in Coventry is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Lifeways Community Care Limited. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (January 2025). It is one of 156 CQC-registered home care agencies that have an office within 7 miles of Coventry; 64 of those are rated Good or Outstanding.

Who runs it

Lifeways Community Care (Warwickshire & Coventry) is run by Lifeways Community Care Limited (company 04126127), incorporated in 2000, 22 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Lifeways Community Care Limited runs 33 CQC-registered services across 27 council areas; 27 of the 32 with a rating are Good or Outstanding (84%), against 85% for the same mix of services across England.

It trades under the Lifeways Community Care brand, which covers 86 services run by 19 registered providers.

History with CQC

Lifeways Community Care (Warwickshire & Coventry) has been registered with CQC since October 2023, about 3 years.

CQC has published 5 overall ratings for it (2017–2025), starting at Requires improvement; it has gone up 3 and down 1 time, and is now Good.

Ratings for safety, care and leadership

  • SafeGood75% score77 of 96 in Warwickshire
  • EffectiveGood75% score85 of 96 in Warwickshire
  • CaringGood75% score86 of 96 in Warwickshire
  • ResponsiveGood71% score86 of 96 in Warwickshire
  • Well-ledGood71% score65 of 96 in Warwickshire

As rated by CQC, published 30 January 2025. Under each rating: how many agencies in Warwickshire share it.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Rigid Healthcare Group - Main Office, under 0.5 miles away.

3 of the 11 nearest rated agencies have a more recent rating than this one.

It sits in Cubbington & Leek Wootton ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Coventry and Warwickshire ICB.

Budgeting for this agency

We estimate visits from Lifeways Community Care (Warwickshire & Coventry) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Warwickshire Council may contribute once it has carried out a free needs assessment.

How the scores break down

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Lifeways Community Care (Warwickshire & Coventry) scores 73%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 71%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people2 · Some shortfalls
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 71%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability2 · Some shortfalls
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 17 January 2025, published 30 January 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

Past CQC ratings

  1. Dec 2017 Requires improvement
  2. Apr 2019 Good
  3. Jan 2023 Inadequate
  4. Jun 2023 Requires improvement
  5. Jan 2025 Good
  6. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Area and map

Ward
Cubbington & Leek Wootton
Parliamentary constituency
Kenilworth and Southam
Integrated care board
NHS Coventry and Warwickshire Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in CV3 (18)

See the wider area · Plan a journey · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 64 of the 95 other agencies in Warwickshire that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 73% overall.

Registered specialisms

Taken from its CQC registration.

Inspection findings in brief

  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Where they do, we also consider any wider social care provided.
  • Relatives said there had been some improvements in the care provided following new staff appointments.

Supporting 16 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Family reviews

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Lifeways Community Care (Warwickshire & Coventry) in local context

  • Rated Good. Across Warwickshire, 84% of the 93 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (January 2025) is more recent than 71% of agency ratings in Warwickshire.
  • Registered with CQC in 2023: it has been registered longer than 29% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Warwickshire lists 5.

All figures compare it with other home care agencies in Warwickshire; CQC register, Oct 2026.

Closest alternatives

Guides for families

Other home care agencies near Coventry with recent ratings

Lifeways Community Care (Warwickshire & Coventry) questions answered

Who runs Lifeways Community Care (Warwickshire & Coventry)?
Lifeways Community Care Limited is the registered provider for Lifeways Community Care (Warwickshire & Coventry).
What services is Lifeways Community Care (Warwickshire & Coventry) registered for?
Lifeways Community Care (Warwickshire & Coventry) is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
Is Lifeways Community Care (Warwickshire & Coventry) rated well for safety?
CQC rates five key questions. For Lifeways Community Care (Warwickshire & Coventry): Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
What are Lifeways Community Care (Warwickshire & Coventry)'s fees?
No fee list from Lifeways Community Care (Warwickshire & Coventry) has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Lifeways Community Care (Warwickshire & Coventry) a registered provider?
Registered, yes: location 1-17935497656 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in January 2025.
Where is Lifeways Community Care (Warwickshire & Coventry)?
Office F11, 3 Siskin Drive, Middlemarch Business Park, Coventry, CV3 4FJ. That is the office; visits happen in your own home, so confirm your area is covered.
How recent is Lifeways Community Care (Warwickshire & Coventry)'s CQC rating?
30 January 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
Can Lifeways Community Care (Warwickshire & Coventry) care for someone with dementia?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.

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