Home care agency · Chester

Homecarers Cheshire West

Rated Good by CQC Rating published 30 November 2022 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Previous provider's rating. CQC gave this rating when the service was run by a different provider. Homecarers Care Services Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
A home carer helping an older man with his hair at home Illustrative photo, not of Homecarers Cheshire West
Address
The Old Chapel, 13 Victoria Road, Chester, CH2 2AX
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2023 (3 years)
Registered manager
Jessica Louise Merritt Sara McKie
Company check
Active, trading since 1999 (27 years), accounts up to date (Companies House 03729978)
Last CQC check
30 Nov 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

Full report at cqc.org.uk · CQC location ID 1-15978921353

About Homecarers Cheshire West

Homecarers Cheshire West in Chester is registered with the Care Quality Commission as a home care agency, run by Homecarers Care Services Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (November 2022). It is one of 40 CQC-registered home care agencies that have an office within 7 miles of Chester; 29 of those are rated Good or Outstanding.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

Earlier inspections

  1. Nov 2022 Good
  2. Today Rating 3 years old

Published CQC ratings in date order.

Where it is

Ward
Chester City & the Garden Quarter
Parliamentary constituency
Chester North and Neston
NHS area (integrated care board)
NHS Cheshire and Merseyside Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England

Larger map · Plan a journey · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Strengths and weak spots in the ratings

Homecarers Cheshire West has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 48 of the 57 other agencies in Cheshire West and Chester that CQC has rated.

How CQC rated each area

  • SafeGood53 of 58 in Cheshire West and Chester
  • EffectiveGood54 of 58 in Cheshire West and Chester
  • CaringGood53 of 58 in Cheshire West and Chester
  • ResponsiveGood52 of 58 in Cheshire West and Chester
  • Well-ledGood49 of 58 in Cheshire West and Chester

From CQC's latest report, published 30 November 2022. Under each rating: how many agencies in Cheshire West and Chester share it.

Choice nearby

There are 21 other agencies within 3 miles, 16 of them rated Good or Outstanding; the nearest is Bowling Green Court (Chester) Limited, under 0.5 miles away.

3 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in Chester City & the Garden Quarter ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.

Who runs it

Homecarers Cheshire West is run by Homecarers Care Services Limited (company 03729978), incorporated in 1999, 24 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Homecarers Care Services Limited runs 4 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

2 of its services are in Cheshire West and Chester.

It trades under the Clece Care Services brand, which covers 48 services run by 10 registered providers.

Costs to expect

We estimate visits from Homecarers Cheshire West at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

People with savings under £23,250 may get help from Cheshire West and Chester Council after a needs and financial assessment.

Track record

CQC registration dates from June 2023, so the service has been operating for around 3 years under its current registration.

So far CQC has published one overall rating: Good, in November 2022.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC carried the rating over from the previous provider; the new one is still awaiting inspection at this address.

Family reviews

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Homecarers Cheshire West in local context

  • Rated Good. Across Cheshire West and Chester, 95% of the 56 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (November 2022) is more recent than 66% of agency ratings in Cheshire West and Chester.
  • Registered with CQC in 2023: it has been registered longer than 23% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Cheshire West and Chester lists 5.

Comparison set: every registered home care agency in Cheshire West and Chester, CQC data for Oct 2026.

Closest alternatives

Guides for families

Newer ratings near Chester

Frequently asked about Homecarers Cheshire West

Where is Homecarers Cheshire West?
The Old Chapel, 13 Victoria Road, Chester, CH2 2AX is the agency's office; check it serves your postcode.
Is Homecarers Cheshire West registered with CQC?
Homecarers Cheshire West is on the CQC register as a home care agency (ID 1-15978921353) and was rated Good overall in November 2022.
Is Homecarers Cheshire West registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When did CQC last rate Homecarers Cheshire West?
The latest rating is dated 30 November 2022, 3 years ago; ask whether there have been changes since.
What type of care does Homecarers Cheshire West provide?
Its CQC registration covers homecare agencies. Ask Homecarers Cheshire West how it would adapt if needs increase.
Who runs Homecarers Cheshire West?
The registered provider is Homecarers Care Services Limited, according to CQC.
How much does care from Homecarers Cheshire West cost?
No fee list from Homecarers Cheshire West has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Homecarers Cheshire West score on each CQC key question?
CQC rates five key questions. For Homecarers Cheshire West: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.

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In Cheshire West and Chester

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