Home care agency · Brighton
East Sussex, Brighton & Hove Crossroads Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of East Sussex, Brighton & Hove Crossroads Care- Address
- Tower House, 265-267 Tower Gate, London Road, Brighton, BN1 6WT
- Run by
- East Sussex Brighton & Hove Crossroads-Caring for Carers Limited
- Type of provider
- Charity (registered charity 1060552)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2015 (11 years)
- Registered manager
- Sharlene Lisa Small
- Company check
- Active, trading since 1996 (30 years), accounts up to date (Companies House 03244453)
- Last CQC check
- 28 Mar 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Brighton: Home care in Brighton (59) · Best rated home care agencies in Brighton · Dementia care at home in Brighton · Physical disability care at home in Brighton · Learning disability care at home in Brighton · Live-in care in Brighton
See this service on the CQC website · CQC location ID 1-2120474882
About East Sussex, Brighton & Hove Crossroads Care
East Sussex, Brighton & Hove Crossroads Care in Brighton is registered with the Care Quality Commission as a home care agency, run by East Sussex Brighton & Hove Crossroads-Caring for Carers Limited. Its registered specialisms include dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
CQC rated it Good overall (March 2020). It is one of 59 CQC-registered home care agencies that have an office within 7 miles of Brighton; 37 of those are rated Good or Outstanding.
Likely fees
We estimate visits from East Sussex, Brighton & Hove Crossroads Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Brighton and Hove Council can help with costs for people with savings under £23,250, starting with a free assessment.
Around Brighton
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Hallifax Care Limited, 0.8 miles away.
11 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Preston Park ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Safe, effective, caring, responsive, well-led
- Safe32 of 37 in Brighton and Hove
- Effective34 of 37 in Brighton and Hove
- Caring32 of 37 in Brighton and Hove
- Responsive35 of 37 in Brighton and Hove
- Well-led29 of 37 in Brighton and Hove
From CQC's latest report, published 28 March 2020. Under each rating: how many agencies in Brighton and Hove share it.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 28 of the 36 other agencies in Brighton and Hove that CQC has rated.
East Sussex, Brighton & Hove Crossroads Care over the years
CQC registration dates from June 2015, so the service has been operating for around 11 years under its current registration.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.
6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 2, with the most recent dated 28 March 2020.
Past CQC ratings
- Sep 2017
- Mar 2020
- Today Rating 6 years old
Overall ratings CQC has published for this location, oldest first.
Inspection reports to read
- CQC inspection report 28 March 2020
- CQC inspection report 13 September 2017
Finding it
- Ward
- Preston Park
- Parliamentary constituency
- Brighton Pavilion
- Local NHS (ICB)
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in BN1 (15)
Larger map · Route planner · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
What inspectors found
- Care and support visits provided by Crossroads Care may be a one off visit or a regular planned visit.
- They may even be support to meet people's needs in an emergency for example if a family carer was taken into hospital or became unwell.
- During visits care support workers provided the care to people they would normally receive from their relative or carer.
- This was to enable the family carer to have a period of respite or to attend health appointments.
Inspected 10 March 2020; report published 28 March 2020. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who they support
Specialisms as registered with CQC.
The company behind East Sussex, Brighton & Hove Crossroads Care
East Sussex, Brighton & Hove Crossroads Care is run by East Sussex Brighton & Hove Crossroads-caring For Carers Limited (company 03244453), incorporated in 1996, 18 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the Crossroads Together from Carers Trust 4all brand, which covers 28 services run by 20 registered providers.
Family reviews
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East Sussex, Brighton & Hove Crossroads Care in local context
- Rated Good. Across Brighton and Hove, 86% of the 37 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (March 2020) is more recent than 30% of agency ratings in Brighton and Hove.
- Registered with CQC in 2015: it has been registered longer than 85% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Brighton and Hove lists 5.
Comparison set: every registered home care agency in Brighton and Hove, CQC data for Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Brighton
- Future Home Care Ltd KentSep 2025 · 0.7 miles
- Cheriton Homecare LimitedMar 2026 · 1.5 miles
- Coastal Homecare (Hove) LimitedMay 2026 · 1.8 miles
East Sussex, Brighton & Hove Crossroads Care: common questions
- What are East Sussex, Brighton & Hove Crossroads Care's fees?
- No fee list from East Sussex, Brighton & Hove Crossroads Care has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is East Sussex, Brighton & Hove Crossroads Care rated for safety and leadership?
- CQC rates five key questions. For East Sussex, Brighton & Hove Crossroads Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What kind of care can East Sussex, Brighton & Hove Crossroads Care offer?
- East Sussex, Brighton & Hove Crossroads Care is registered for homecare agencies. Ask which of these it provides at the moment.
- Which provider runs East Sussex, Brighton & Hove Crossroads Care?
- East Sussex Brighton & Hove Crossroads-Caring for Carers Limited is the registered provider for East Sussex, Brighton & Hove Crossroads Care.
- Does East Sussex, Brighton & Hove Crossroads Care support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was East Sussex, Brighton & Hove Crossroads Care last inspected?
- CQC published the current rating on 28 March 2020, 6 years ago. Older ratings are common, so ask about changes since.
- What is East Sussex, Brighton & Hove Crossroads Care's address?
- Tower House, 265-267 Tower Gate, London Road, Brighton, BN1 6WT is the agency's office; check it serves your postcode.
- Is East Sussex, Brighton & Hove Crossroads Care a registered provider?
- It is. The CQC register records East Sussex, Brighton & Hove Crossroads Care as a home care agency, location ID 1-2120474882 and was rated Good overall in March 2020.
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In Brighton and Hove
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.