Registered provider

Livability

There are 12 care homes and 11 home care agencies on the CQC register under Livability, across 6 regions of England. 100% of its 17 rated services are rated Good or Outstanding, against 85% for the same type of services across England.

  • 18services in total
  • 100%Good or Outstanding (of rated)
  • 1at Outstanding
  • 0rated in the last 2 years · 11 from 4+ years ago

Livability: CQC ratings by key question

Key questionInadequateRequires improvementGoodOutstanding
Overall rating00161
Safe00170
Effective00170
Caring00161
Responsive00161
Well-led04121

Counts of services by their latest published CQC rating; registered with CQC since November 2010; 217 care home beds in total.

Belongs to: Livability.

About Livability's services

Region by region: East (8 care homes, 5 home care agencies), London (2 care homes, 1 home care agency), West Midlands (1 care home, 2 home care agencies) and South East (1 care home, 1 home care agency), plus 2 more regions.

Home sizes vary from 7 beds (Shaftesbury Anvil House) to 29 (Shaftesbury John Grooms Court). In total, 12 homes provide 217 beds, 18 on average.

Against England as a whole, Livability has 6% Outstanding (England 5%) and 0% below Good (England 16%). That is 0 of 17 rated services in the two lower ratings.

1 of its 18 services has no published CQC rating yet.

Shaftesbury Shropshire (Shrewsbury) is the most recent addition, registered in September 2024; Shaftesbury Anvil House (Billericay) has been registered the longest, since November 2010.

Its services sit in 11 council areas. The most are in Essex (7), Southend-on-Sea (2) and West Sussex (1).

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Service by service, against the area

For every location, the share of similar local services rated Good or Outstanding, and how recent its own rating is.

Care serviceOverall ratingLocal authorityArea rated Good or betterMore recent than
Shaftesbury Anvil HouseGoodEssex84% of 36825% locally
Shaftesbury Ashley PlaceGoodWest Sussex84% of 31853% locally
Shaftesbury Ashley PlaceGoodWest Sussex94% of 14756% locally
Shaftesbury Beaumont CourtGoodNorthumberland97% of 3861% locally
Shaftesbury Bradbury CourtGoodHarrow94% of 4945% locally
Shaftesbury Brookside HouseOutstandingBarnet87% of 7616% locally
Shaftesbury Brookside HouseOutstandingBarnet95% of 6615% locally
Shaftesbury Cranfield CourtGoodEssex90% of 31058% locally
Shaftesbury Dolphin CourtGoodSouthend-on-Sea92% of 776% locally
Shaftesbury Dolphin CourtGoodSouthend-on-Sea84% of 4516% locally
Shaftesbury East AngliaGoodEssex90% of 3109% locally
Shaftesbury John Grooms CourtGoodNorfolk66% of 29434% locally
Shaftesbury KeefieldGoodEssex84% of 36868% locally
Shaftesbury Kenway CourtGoodSouthend-on-Sea92% of 773% locally
Shaftesbury Netteswell RectoryGoodEssex84% of 36838% locally
Shaftesbury Netteswell RectoryGoodEssex90% of 31027% locally
Shaftesbury New Court PlaceGoodHertfordshire76% of 22045% locally
Shaftesbury ShropshireNot yet ratedShropshire91% of 64–
Shaftesbury SomersetGoodSomerset94% of 9050% locally
Shaftesbury St GilesGoodEssex90% of 31080% locally
Shaftesbury TreetopsGoodEssex84% of 36839% locally
Shaftesbury Wall StreetGoodHerefordshire, County of84% of 8272% locally
Shaftesbury Wall StreetGoodHerefordshire, County of100% of 3376% locally

Care homes: Livability

East (8)

NameLocationRatingBeds
Shaftesbury Anvil HouseBillericay, EssexGood Rated Apr 20197
Shaftesbury Dolphin CourtThorpe Bay, Southend-on-SeaGood Rated Nov 201917
Shaftesbury John Grooms CourtNorwich, NorfolkGood Rated Dec 201929
Shaftesbury KeefieldHarlow, EssexGood Rated Dec 202310
Shaftesbury Kenway CourtSouthend On Sea, Southend-on-SeaGood Rated Apr 201924
Shaftesbury Netteswell RectoryHarlow, EssexGood Rated Feb 20209
Shaftesbury New Court PlaceBorehamwood, HertfordshireGood Rated Mar 202024
Shaftesbury TreetopsColchester, EssexGood Rated Feb 202021

London (2)

NameLocationRatingBeds
Shaftesbury Bradbury CourtHarrowGood Rated Mar 202221
Shaftesbury Brookside HouseBarnetOutstanding Rated Aug 201924

South East (1)

NameLocationRatingBeds
Shaftesbury Ashley PlaceBognor Regis, West SussexGood Rated Jan 202321

West Midlands (1)

NameLocationRatingBeds
Shaftesbury Wall StreetHereford, Herefordshire, County ofGood Rated Dec 202310

Home care agencies run by Livability

East (5)

NameLocationRating
Shaftesbury Cranfield CourtChelmsford, EssexGood Rated Dec 2022
Shaftesbury Dolphin CourtThorpe Bay, Southend-on-SeaGood Rated Nov 2019
Shaftesbury East AngliaIngatestone, EssexGood Rated Feb 2019
Shaftesbury Netteswell RectoryHarlow, EssexGood Rated Feb 2020
Shaftesbury St GilesChelmsford, EssexGood Rated Aug 2024

London (1)

NameLocationRating
Shaftesbury Brookside HouseBarnetOutstanding Rated Aug 2019

North East (1)

NameLocationRating
Shaftesbury Beaumont CourtPrudhoe, NorthumberlandGood Rated Dec 2023

South East (1)

NameLocationRating
Shaftesbury Ashley PlaceBognor Regis, West SussexGood Rated Jan 2023

South West (1)

NameLocationRating
Shaftesbury SomersetTaunton, SomersetGood Rated Sep 2022

West Midlands (2)

NameLocationRating
Shaftesbury ShropshireShrewsbury, ShropshireNot yet rated
Shaftesbury Wall StreetHereford, Herefordshire, County ofGood Rated Dec 2023

Source: CQC register and ratings (Open Government Licence v3.0), updated Oct 2026. Ratings are for each service, not for the group. All care groups.

Livability: common questions

How many care services does Livability run?

CQC lists Livability as running 12 care homes and 11 home care agencies across 6 regions of England, with 217 care home beds.

What ratings do Livability's services have?

Good or Outstanding: 100% of Livability's 17 rated services. Breakdown: 1 Outstanding, 16 Good, 0 Requires improvement, 0 Inadequate. Always check the individual service.

Are Livability's ratings up to date?

0 were rated within two years; 11 have ratings over four years old, which may predate changes in management. How old care ratings are across England.

Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.

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