Care home · Harlow
Shaftesbury Netteswell Rectory
Illustrative photo, not of Shaftesbury Netteswell Rectory- Address
- Manston Road, Harlow, CM20 3PA
- Run by
- Livability (18 services)
- Service
- Residential care home, Home care agency
- Beds
- 9 (registered with CQC)
- Registered with CQC
- November 2010 (15 years)
- Part of
- Livability
- Registered manager
- Paula Jane Thomas
- Company check
- Active, trading since 2006 (20 years), accounts up to date (Companies House 05967087)
- Last CQC check
- 11 Feb 2020
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care · Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-119324973
An overview of Shaftesbury Netteswell Rectory
Shaftesbury Netteswell Rectory in Harlow is registered with the Care Quality Commission as a residential care home, run by Livability. The service is registered to support adults under 65 and lists learning disabilities among its specialisms.
CQC rated it Good overall (February 2020). It is one of 6 CQC-registered care homes in and around Harlow; 5 of those are rated Good or Outstanding.
Choice nearby
There are 7 other care homes within 3 miles, 5 of them rated Good or Outstanding; the nearest is Ashlyn Care Home, 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).
16 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Netteswell ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
The five key questions
- Safe294 of 369 in Essex
- Effective330 of 369 in Essex
- Caring343 of 369 in Essex
- Responsive326 of 369 in Essex
- Well-led273 of 369 in Essex
Source: CQC, published 11 February 2020. Under each rating: how many care homes in Essex share it.
Costs to expect
We estimate Shaftesbury Netteswell Rectory at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Shaftesbury Netteswell Rectory: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 272 of the 368 other care homes in Essex that CQC has rated.
Track record
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2020), starting at Good and staying Good every time.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
There are 6 CQC reports on file for this address; the newest is from 11 February 2020.
Rating history
- May 2016
- Jul 2017
- Feb 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 11 February 2020
- CQC inspection report 27 July 2017
- CQC inspection report 11 May 2016
- Inspection report 4 July 2014
- Inspection report 11 December 2013
- Inspection report 26 July 2012
Map and area details
- Ward
- Netteswell
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- Local NHS (ICB)
- NHS Essex Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
See the wider area · Get directions · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Who they support
As listed with the regulator.
Who runs it
Shaftesbury Netteswell Rectory is run by Livability (company 05967087), incorporated in 2006, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 9 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people, social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Livability runs 23 CQC-registered services across 11 council areas; 22 of the 22 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
8 of its services are in Essex.
It trades under the Livability brand, which covers 18 services run by 1 registered provider.
The inspection, summarised
- Staff had received training for safeguarding and this was updated regularly.
- The service was well-staffed, and people received their medicines when they needed them.
- Risk assessments were in place to manage potential risks within people's lives, whilst also promoting their independence.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Inspected 9 January 2020; report published 11 February 2020. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
Nobody has reviewed Shaftesbury Netteswell Rectory here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Shaftesbury Netteswell Rectory: common questions
- Is Shaftesbury Netteswell Rectory regulated by the Care Quality Commission?
- Registered, yes: location 1-119324973 on the Care Quality Commission register, listed as a care home and was rated Good overall in February 2020.
- Where is Shaftesbury Netteswell Rectory based?
- It is at Manston Road, Harlow, CM20 3PA.
- What kind of care can Shaftesbury Netteswell Rectory offer?
- Shaftesbury Netteswell Rectory is registered for residential homes, homecare agencies. Ask which of these it provides at the moment.
- When did CQC last rate Shaftesbury Netteswell Rectory?
- 11 February 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Can Shaftesbury Netteswell Rectory care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Which provider runs Shaftesbury Netteswell Rectory?
- CQC lists Livability as the provider responsible for Shaftesbury Netteswell Rectory.
- How many residents can Shaftesbury Netteswell Rectory take?
- Shaftesbury Netteswell Rectory has 9 registered places. Ask how many are free now and which rooms have en-suites.
- How did Shaftesbury Netteswell Rectory score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from Shaftesbury Netteswell Rectory cost?
- No fee list from Shaftesbury Netteswell Rectory has reached us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East of England). Ask for a written quote that includes weekend and bank holiday rates.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.