Care home · Hereford
Shaftesbury Wall Street
Illustrative photo, not of Shaftesbury Wall Street- Address
- 14 Wall Street, Hereford, HR4 9HP
- Run by
- Livability (18 services)
- Service
- Residential care home, Home care agency
- Beds
- 10 (registered with CQC)
- Registered with CQC
- November 2010 (15 years)
- Part of
- Livability
- Registered manager
- Georgia-Meghan Lloyd
- Company check
- Active, trading since 2006 (20 years), accounts up to date (Companies House 05967087)
- Last CQC check
- 22 Dec 2023
- Typical fees Estimated
- £1,170–£1,420 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care · Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-119325067
The service in brief
Shaftesbury Wall Street in Hereford is registered with the Care Quality Commission as a residential care home, run by Livability. The service is registered to support adults under 65 and lists physical disabilities and learning disabilities among its specialisms.
CQC rated it Good overall (December 2023). It is one of 27 CQC-registered care homes in and around Hereford; 19 of those are rated Good or Outstanding.
Costs to expect
We estimate Shaftesbury Wall Street at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Herefordshire, County of Council can help with costs for people with savings under £23,250, starting with a free assessment.
Earlier inspections
- Jun 2016
- Jul 2019
- Dec 2023
- Today Rating 2 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 22 December 2023
- CQC inspection report 16 July 2019
- CQC inspection report 28 June 2016
- Inspection report 10 September 2013
- Inspection report 6 October 2012
Location and local area
- Ward
- Central
- Council
- Herefordshire Council · paying for care
- Parliamentary constituency
- Hereford and South Herefordshire
- NHS area (integrated care board)
- NHS Herefordshire and Worcestershire Integrated Care Board
- Type of area
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in HR4 (9)
Bigger map · Plan a journey · Map data: OpenStreetMap contributors
Nearby
- Bus stop 40 m (1 min walk) · 40 stops within 600 m
- Railway station Hereford, 700 m (9 min walk)
- GP surgery King Street Surgery, 380 m (5 min walk)
- Pharmacy Boots, 160 m (2 min walk)
- Shop Waitrose, 180 m (2 min walk)
- Park Cathedral Green, 390 m (5 min walk)
- Café 80 m (1 min walk)
- Place of worship All Saints, 160 m (2 min walk)
- Library Hereford Temporary Library, 380 m (5 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Lyndale, 0.6 miles away.
6 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Central ward, classed by ONS as urban (further from a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (2 min), a shop (2 min), a park (5 min), a café (1 min), a bus stop (1 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.
Reading Shaftesbury Wall Street's CQC ratings
Shaftesbury Wall Street has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 62 of the 81 other care homes in Herefordshire, County of that CQC has rated.
Track record
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and staying Good every time.
CQC lists 5 reports for this location, the latest dated 22 December 2023.
What CQC's inspectors reported
- The service provides support to adults with learning disabilities and physical disabilities.
- Downstairs accommodates 8 people and upstairs accommodates 2 people living in self-contained flats.
- Right Support: People lived in a central location and were able to easily access chosen activities, leisure and transport links.
- People were able to make choices about their lives and how they wanted to spend their time.
Inspected 8 November 2023; report published 22 December 2023; supporting 10 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Each area CQC checks
- Safe67 of 82 in Herefordshire, County of
- Effective77 of 82 in Herefordshire, County of
- Caring74 of 82 in Herefordshire, County of
- Responsive70 of 82 in Herefordshire, County of
- Well-led63 of 82 in Herefordshire, County of
As rated by CQC, published 22 December 2023. Under each rating: how many care homes in Herefordshire, County of share it.
The registered provider
Shaftesbury Wall Street is run by Livability (company 05967087), incorporated in 2006, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 9 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people, social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Livability runs 23 CQC-registered services across 11 council areas; 22 of the 22 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
2 of its services are in Herefordshire, County of.
It trades under the Livability brand, which covers 18 services run by 1 registered provider.
Who they support
As listed with the regulator.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where Shaftesbury Wall Street stands locally
- Rated Good. Across Herefordshire, County of, 84% of the 82 rated care homes are Good or Outstanding and 6 are Outstanding.
- Its rating (December 2023) is more recent than 72% of care home ratings in Herefordshire, County of.
- With 10 beds it is smaller than 72% of care homes in Herefordshire, County of, where the typical home has 22.
- Registered with CQC in 2010, it is one of the longest-registered care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Herefordshire, County of lists 3.
All figures compare it with other care homes in Herefordshire, County of; CQC register, Oct 2026.
Nearby options
Guides for families
Recently rated care homes near Hereford
- Coldwells HouseJan 2026
- Gwen Walford HouseDec 2025
- Hampton Grange Nursing HomeJul 2025
Shaftesbury Wall Street: common questions
- Where is Shaftesbury Wall Street?
- It is at 14 Wall Street, Hereford, HR4 9HP.
- Is Shaftesbury Wall Street regulated by the Care Quality Commission?
- Shaftesbury Wall Street is on the CQC register as a care home (ID 1-119325067) and was rated Good overall in December 2023.
- What services is Shaftesbury Wall Street registered for?
- CQC lists Shaftesbury Wall Street under: residential homes, homecare agencies. Check which of these it is actively providing now.
- Does Shaftesbury Wall Street support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- When was Shaftesbury Wall Street last inspected?
- Its current CQC rating dates from 22 December 2023, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- How big is Shaftesbury Wall Street?
- Shaftesbury Wall Street has 10 registered places. Ask how many are free now and which rooms have en-suites.
- Who runs Shaftesbury Wall Street?
- Shaftesbury Wall Street is run by Livability, the registered provider on the CQC register.
- What are Shaftesbury Wall Street's fees?
- Shaftesbury Wall Street has not published its fees with us. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Shaftesbury Wall Street score on each CQC key question?
- CQC rates five key questions. For Shaftesbury Wall Street: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
More care homes nearby
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.