Care home · Bristol
25-27 Teewell Avenue
Illustrative photo, not of 25-27 Teewell Avenue- Address
- Staple Hill, Bristol, BS16 5NF
- Run by
- Milestones Trust (36 services)
- Type of provider
- Charity (registered charity 294377)
- Service
- Residential care home
- Beds
- 7 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2010 (15 years)
- Part of
- Milestones Trust
- Registered manager
- Moira Heidi Aston
- Company check
- Active, trading since 1986 (40 years), accounts up to date (Companies House 02011021)
- Last CQC check
- 8 Mar 2023
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Mangotsfield: Care homes in Mangotsfield (15) · Best rated care homes in Mangotsfield · Care homes for mental health care in Mangotsfield
Full report at cqc.org.uk · CQC location ID 1-118415812
About 25-27 Teewell Avenue
25-27 Teewell Avenue in Bristol is registered with the Care Quality Commission as a residential care home, run by Milestones Trust. Its registered specialisms include mental health conditions.
CQC rated it Good overall (March 2023). It is one of 15 CQC-registered care homes in and around Mangotsfield; 14 of those are rated Good or Outstanding.
Budgeting for this home
We estimate 25-27 Teewell Avenue at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
South Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.
How CQC rated each area
- Safe70 of 74 in South Gloucestershire
- Effective71 of 74 in South Gloucestershire
- Caring62 of 74 in South Gloucestershire
- Responsive64 of 74 in South Gloucestershire
- Well-led60 of 74 in South Gloucestershire
From CQC's latest report, published 8 March 2023. Under each rating: how many care homes in South Gloucestershire share it.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Gwendoline House, under 0.5 miles away.
9 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Staple Hill & Mangotsfield ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (6 min), a shop (3 min), a park (3 min), a café (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 59 of the 73 other care homes in South Gloucestershire that CQC has rated.
Key points from CQC's visit
- People told us they were safe and liked living in Teewell Avenue.
- People were supported by staff who had been through a robust recruitment process, received training and were supported.
- There were sufficient staff to ensure people received the care and support they needed.
- Infection, prevention and control measures were in line with the latest best practice guidance.
Inspected 15 February 2023; report published 8 March 2023; supporting 7 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
History with CQC
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2023), starting at Good and staying Good every time.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 5 reports for it, the latest from 8 March 2023.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
Who runs it
25-27 Teewell Avenue is run by Milestones Trust (company 02011021), incorporated in 1986, 24 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Milestones Trust runs 36 CQC-registered services across 5 council areas; 34 of the 36 with a rating are Good or Outstanding (94%), against 83% for the same mix of services across England.
14 of its services are in South Gloucestershire.
It trades under the Milestones Trust brand, which covers 36 services run by 1 registered provider.
Earlier inspections
- Jun 2015
- Sep 2017
- Mar 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 8 March 2023
- CQC inspection report 22 September 2017
- CQC inspection report 29 June 2015
- Inspection report 5 July 2013
- Inspection report 26 July 2012
Area and map
- Ward
- Staple Hill & Mangotsfield
- Parliamentary constituency
- Bristol North East
- Local NHS (ICB)
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in BS16 (28)
See the wider area · Get directions · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 80 m (1 min walk) · 35 stops within 600 m
- GP surgery The Willow Surgery, 680 m (9 min walk)
- Pharmacy Bridge Castle Health clinic, 450 m (6 min walk)
- Shop Tesco, 220 m (3 min walk)
- Park Staple Hill War Memorial, 230 m (3 min walk)
- Café Hatch, 290 m (4 min walk)
- Place of worship The Salvation Army, 360 m (5 min walk)
- Library Staple Hill Library, 270 m (3 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Family reviews
Be the first to review 25-27 Teewell Avenue. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
25-27 Teewell Avenue against its area
- Rated Good. Across South Gloucestershire, 96% of the 74 rated care homes are Good or Outstanding and 11 are Outstanding.
- Its rating (March 2023) is more recent than 54% of care home ratings in South Gloucestershire.
- With 7 beds it is smaller than 81% of care homes in South Gloucestershire, where the typical home has 21.
- Registered with CQC in 2010: it has been registered longer than 84% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in South Gloucestershire lists 3.
Comparison set: every registered care home in South Gloucestershire, CQC data for Oct 2026.
Also nearby
Guides for families
Mangotsfield: care homes inspected recently
- Gracefields Nursing HomeApr 2026
- Avonmere Care HomeNov 2025
- AcornSep 2026
25-27 Teewell Avenue questions answered
- What type of care does 25-27 Teewell Avenue provide?
- 25-27 Teewell Avenue is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Is 25-27 Teewell Avenue regulated by the Care Quality Commission?
- 25-27 Teewell Avenue is on the CQC register as a care home (ID 1-118415812) and was rated Good overall in March 2023.
- Where is 25-27 Teewell Avenue?
- It is at Staple Hill, Bristol, BS16 5NF.
- How recent is 25-27 Teewell Avenue's CQC rating?
- The latest rating is dated 8 March 2023, 3 years ago; ask whether there have been changes since.
- Does 25-27 Teewell Avenue support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- Who runs 25-27 Teewell Avenue?
- CQC lists Milestones Trust as the provider responsible for 25-27 Teewell Avenue.
- How big is 25-27 Teewell Avenue?
- 25-27 Teewell Avenue is registered for up to 7 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- How did 25-27 Teewell Avenue score on each CQC key question?
- CQC rates five key questions. For 25-27 Teewell Avenue: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from 25-27 Teewell Avenue cost?
- 25-27 Teewell Avenue's prices aren't on our site yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.