Care home · Tenterden

Acacia House - Tenterden

Rated Good by CQC Rating published 16 September 2017 Rating 9 years old
Rated 9 years ago. CQC's last published rating for this service is from September 2017. Ask what has changed since, such as the manager or the number of people they support.
A carer talking with a resident in a care home room Illustrative photo, not of Acacia House - Tenterden
Address
Ashford Road, St Michaels, Tenterden, TN30 6QA
Run by
Acacia Number 1 Limited
Type of provider
Independent (private company)
Service
Nursing home
Beds
47 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2010 (15 years)
Registered manager
Constantin Cristian Tarus
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06351398)
Last CQC check
27 Nov 2020
Typical fees Estimated
£1,660–£2,030 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

CQC page for this service · CQC location ID 1-136637857

Introducing Acacia House - Tenterden

Acacia House - Tenterden in Tenterden is registered with the Care Quality Commission as a nursing home, run by Acacia Number 1 Limited. The service is registered to support older people and lists dementia and physical disabilities among its specialisms.

CQC rated it Good overall (September 2017). It is one of 5 CQC-registered care homes in and around Tenterden; 5 of those are rated Good or Outstanding.

Around Tenterden

There are 4 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Breton Court, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: dementia (5 of the nearest 20).

18 of the 20 nearest rated care homes have a more recent rating than this one.

It sits in Tenterden St Michael's ward, classed by ONS as smaller rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Within about a 10-minute walk there is a shop (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Likely fees

We estimate Acacia House - Tenterden at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.

The registered provider

Acacia House - Tenterden is run by Acacia Number 1 Limited (company 06351398), incorporated in 2007, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is nursing care.

It trades under the 1st Choice Care Homes brand, which covers 5 services run by 5 registered providers.

Acacia House - Tenterden over the years

CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2016–2020), starting at Requires improvement and improving to Inspected but not rated.

No new overall rating has been published for 9 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 6, with the most recent dated 27 November 2020.

Who they support

As listed with the regulator.

The inspection, summarised

  • Relatives told us that they were very satisfied with the care offered to their family members at Acacia House.
  • They commented that relatives were well cared for and happy.
  • A relative of someone recently admitted told us, "When we did a window visit the other day, she looked the best she has done in a long time," and "Its excellent we are pleased." Another said, "My relative said to his DoLS assessor, I don't know where I am but I don't want to be anywhere else.
  • If he feels assured, so are we." A third told us that their relative had learned to smile and laugh again.

Inspected 3 November 2020; report published 27 November 2020; supporting 47 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

CQC ratings, area by area

  • SafeGood353 of 455 in Kent
  • EffectiveGood400 of 455 in Kent
  • CaringGood406 of 455 in Kent
  • ResponsiveGood395 of 455 in Kent
  • Well-ledGood323 of 455 in Kent

Source: CQC, published 16 September 2017. Under each rating: how many care homes in Kent share it.

Reading Acacia House - Tenterden's CQC ratings

Acacia House - Tenterden has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 322 of the 454 other care homes in Kent that CQC has rated.

Earlier inspections

  1. Sep 2016 Requires improvement
  2. Sep 2017 Good
  3. Nov 2020 Inspected but not rated
  4. Today Rating 9 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC documents

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 26 September 2025 by Ashford. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Acacia Number 1 Ltd Acacia House"). Open Government Licence.

Location and local area

Ward
Tenterden St Michael's
Parliamentary constituency
Weald of Kent
NHS integrated care board
NHS Kent and Medway Integrated Care Board
ONS area type
Smaller rural: nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England

Larger map · How to get there · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 60 m (1 min walk) · 4 stops within 600 m
  • Shop Mace, 480 m (6 min walk)
  • Place of worship St Michael, 240 m (3 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Family reviews

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Quick answers about Acacia House - Tenterden

Does Acacia House - Tenterden support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When did CQC last rate Acacia House - Tenterden?
The rating now shown was published on 16 September 2017, 9 years ago. Ask what has changed since then, for example in management or staffing.
Where is Acacia House - Tenterden?
It is at Ashford Road, St Michaels, Tenterden, TN30 6QA.
Is Acacia House - Tenterden registered with CQC?
It is. The CQC register records Acacia House - Tenterden as a care home, location ID 1-136637857 and was rated Good overall in September 2017.
What type of care does Acacia House - Tenterden provide?
Acacia House - Tenterden is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
How much does care from Acacia House - Tenterden cost?
No fee list from Acacia House - Tenterden has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Acacia House - Tenterden score on each CQC key question?
CQC rates five key questions. For Acacia House - Tenterden: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How many residents can Acacia House - Tenterden take?
Acacia House - Tenterden has 47 registered places. Ask how many are free now and which rooms have en-suites.
Who is the registered provider for Acacia House - Tenterden?
The registered provider is Acacia Number 1 Limited, according to CQC.

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