Care home · Tunbridge Wells

Aspens Cornford Lane

Rated Requires improvement by CQC Rating published 30 June 2025 Rating 1 year old
Residents and staff in a care home garden Illustrative photo, not of Aspens Cornford Lane
Address
Aspens, Cornford Lane, Pembury, Tunbridge Wells, TN2 4QU
Run by
Aspens Charities (8 services)
Type of provider
Charity (registered charity 1171446)
Service
Residential care home
Beds
50 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2017 (9 years)
Registered manager
Stephen Shepherd
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10342980)
Last CQC check
30 Jun 2025
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-3635910822

About this home

Aspens Cornford Lane is a CQC-registered residential care home in Tunbridge Wells, run by Aspens Charities. Its CQC registration covers adults of all ages, including people living with learning disabilities.

At its most recent rating, CQC judged it Requires improvement overall (June 2025). Safe, Effective and Well-led were rated Requires improvement. It is one of 16 CQC-registered care homes in and around Royal Tunbridge Wells; 11 of those are rated Good or Outstanding.

Past CQC ratings

  1. Nov 2018 Good
  2. Jul 2021 Inspected but not rated
  3. Jun 2025 Requires Improvement
  4. Today Rating 1 year old

CQC rating timeline for this address.

Reports on the CQC website

Where it is

Ward
Park
Parliamentary constituency
Tunbridge Wells
NHS area (integrated care board)
NHS Kent and Medway Integrated Care Board
ONS area type
Urban, further from a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in TN2 (8)

View on OpenStreetMap · Get directions · Map © OpenStreetMap contributors

Close by

  • Pharmacy Paydens, 1.0 km (13 min walk)
  • Shop Tesco, 820 m (10 min walk)
  • Place of worship Upper Church of St Peter, 1.1 km (14 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Inspection findings in brief

  • The service is registered to accommodate 50 people over seven bungalows on one site.
  • The provider had failed to have effective systems in place to identify, monitor and manage risks for people.
  • The provider had also failed to provide robust quality monitoring processes to ensure effective oversight of the service.
  • They said they felt safe, especially when they had staff to support them who knew them well.

Inspected 17 June 2021; report published 28 July 2021. From the regulator's own summary (Open Government Licence). Read the full report.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Who runs it

Aspens Cornford Lane is run by Aspens Charities (company 10342980), incorporated in 2016, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 11 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).

Aspens Charities runs 8 CQC-registered services across 3 council areas; 7 of the 8 with a rating are Good or Outstanding (88%), against 84% for the same mix of services across England.

3 of its services are in Kent.

Around Tunbridge Wells

There are 15 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Cornford House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (4 of the nearest 25).

3 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Park ward, classed by ONS as urban (further from a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Likely fees

We estimate Aspens Cornford Lane at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask how often fees rise and whether they go up if care needs increase.

With savings below £23,250, Kent Council may contribute once it has carried out a free needs assessment.

Aspens Cornford Lane over the years

Registered in October 2017, it has 9 years on the CQC register.

CQC has published 3 overall ratings for it (2018–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

2 reports have been published for this location, most recently on 28 July 2021.

CQC ratings, area by area

  • SafeRequires improvement89 of 455 in Kent
  • EffectiveRequires improvement45 of 455 in Kent
  • CaringGood406 of 455 in Kent
  • ResponsiveGood395 of 455 in Kent
  • Well-ledRequires improvement107 of 455 in Kent

From CQC's latest report, published 30 June 2025. Under each rating: how many care homes in Kent share it.

Strengths and weak spots in the ratings

Area by area, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Kent, 89 of 455 rated care homes are Requires improvement for Safe (20%), while 45 of 455 rated care homes are Requires improvement for Effective (10%), while 107 of 455 rated care homes are Requires improvement for Well-led (24%).

The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

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Questions about Aspens Cornford Lane

When was Aspens Cornford Lane last inspected?
The latest rating is dated 30 June 2025, 1 year ago; ask whether there have been changes since.
Can Aspens Cornford Lane care for someone with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
Is Aspens Cornford Lane regulated by the Care Quality Commission?
Registered, yes: location 1-3635910822 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in June 2025.
Where is Aspens Cornford Lane based?
It is at Aspens, Cornford Lane, Pembury, Tunbridge Wells, TN2 4QU.
What kind of care can Aspens Cornford Lane offer?
Aspens Cornford Lane is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
How is Aspens Cornford Lane rated for safety and leadership?
The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
How much does Aspens Cornford Lane charge?
No fee list from Aspens Cornford Lane has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
Who is the registered provider for Aspens Cornford Lane?
Aspens Cornford Lane is run by Aspens Charities, the registered provider on the CQC register.
How big is Aspens Cornford Lane?
Aspens Cornford Lane is registered for up to 50 residents. Ask about current vacancies and whether rooms have en-suite facilities.

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