Care home · Saxmundham
Chantry House Residential and Nursing Home
Illustrative photo, not of Chantry House Residential and Nursing Home- Address
- Chantry House, Chantry Road, Saxmundham, IP17 1DJ
- Run by
- Cathena Healthcare Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 24 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2017 (9 years)
- Registered manager
- Catherine Amanda Kelly
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06573333)
- Last CQC check
- 4 Nov 2022
- Typical fees Estimated
- £1,520–£1,850 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
See this service on the CQC website · CQC location ID 1-4196966708
Chantry House Residential and Nursing Home at a glance
Chantry House Residential and Nursing Home is a CQC-registered nursing home in Saxmundham, run by Cathena Healthcare Limited. Its CQC registration covers older people, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (November 2022). Responsive was rated Requires improvement.
Past CQC ratings
- Oct 2018
- May 2019
- Nov 2022
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 4 November 2022
- CQC inspection report 22 May 2019
- CQC inspection report 25 October 2018
Kitchen hygiene rating
The kitchen has a food hygiene rating of 4 (good), from an inspection on 5 May 2026 by East Suffolk. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Chantry House"). Open Government Licence.
The neighbourhood
- Ward
- Saxmundham
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- Suffolk Coastal
- Integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Area classification
- Larger rural · further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
See the wider area · Directions · Base map © OpenStreetMap
Local amenities
- Bus stop 100 m (1 min walk) · 9 stops within 600 m
- Railway station Saxmundham, 150 m (2 min walk)
- GP surgery Saxmundham Health, 470 m (6 min walk)
- Pharmacy Saxmundham Pharmacy, 90 m (1 min walk)
- Shop Violets, 90 m (1 min walk)
- Park 270 m (3 min walk)
- Café Costa, 210 m (3 min walk)
- Place of worship United Kingdom Fellowship, 160 m (2 min walk)
- Library Saxmundham Library, 360 m (5 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward and NHS boundaries from official postcode data, Open Government Licence.
From the latest CQC inspection
- We also found several breaches of the Health and Social Act 2008 (Regulated Activities) Regulations 2014.
- However, further improvements were still needed to fully embed a person centred approach in the home.
- The culture in the home was task led and not always person centred.
- Emphasis was placed on meeting people's medical needs and associated risks and at times there were missed opportunities for meaningful engagement.
Inspected 14 October 2022; report published 4 November 2022; supporting 24 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The company behind Chantry House Residential and Nursing Home
Chantry House Residential and Nursing Home is run by Cathena Healthcare Limited (company 06573333), incorporated in 2008, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Cathena Healthcare Limited runs 4 CQC-registered services across 2 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
3 of its services are in Suffolk.
How CQC rated each area
- Safe132 of 169 in Suffolk
- Effective149 of 169 in Suffolk
- Caring142 of 169 in Suffolk
- Responsive12 of 169 in Suffolk
- Well-led108 of 169 in Suffolk
As rated by CQC, published 4 November 2022. Under each rating: how many care homes in Suffolk share it.
Track record
Chantry House Residential and Nursing Home has been registered with CQC since October 2017, about 9 years.
CQC has published 3 overall ratings for it (2018–2022), starting at Requires improvement and improving to Good.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
3 reports have been published for this location, most recently on 4 November 2022.
Choice nearby
Choice is thinner here: the nearest other care home is Pear Tree Lodge Residential Home, 3.4 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (2 of the nearest 10); physical disabilities (1 of the nearest 10); sight or hearing loss (1 of the nearest 10).
5 of the 8 nearest rated care homes have a more recent rating than this one.
It sits in Saxmundham ward, classed by ONS as larger rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (1 min), a shop (1 min), a park (3 min), a café (3 min), a bus stop (1 min) and a railway station (2 min), which matters for residents who can go out and for visiting family.
Who the service is registered for
Specialisms as registered with CQC.
Costs to expect
We estimate Chantry House Residential and Nursing Home at £1,520–£1,850 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£96k.
If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.
Suffolk Council can help with costs for people with savings under £23,250, starting with a free assessment.
The ratings in context
For Chantry House Residential and Nursing Home, Responsive is rated below Good; 4 other areas are Good.
Across Suffolk, 12 of 169 rated care homes are Requires improvement for Responsive (7%).
The Responsive findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
No family has reviewed Chantry House Residential and Nursing Home on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Chantry House Residential and Nursing Home questions answered
- How big is Chantry House Residential and Nursing Home?
- Chantry House Residential and Nursing Home can take up to 24 residents. Ask what is free now and about en-suite rooms.
- Which provider runs Chantry House Residential and Nursing Home?
- Cathena Healthcare Limited is the registered provider for Chantry House Residential and Nursing Home.
- How much does Chantry House Residential and Nursing Home charge?
- No fee list from Chantry House Residential and Nursing Home has reached us. Request a written quote and check what is charged on top.
- How is Chantry House Residential and Nursing Home rated for safety and leadership?
- CQC rates five key questions. For Chantry House Residential and Nursing Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What kind of care can Chantry House Residential and Nursing Home offer?
- Its CQC registration covers nursing homes. Ask Chantry House Residential and Nursing Home how it would adapt if needs increase.
- Where is Chantry House Residential and Nursing Home based?
- It is at Chantry House, Chantry Road, Saxmundham, IP17 1DJ.
- Is Chantry House Residential and Nursing Home registered with CQC?
- Yes: CQC lists it as a care home under location ID 1-4196966708 and was rated Good overall in November 2022.
- Is Chantry House Residential and Nursing Home registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate Chantry House Residential and Nursing Home?
- The latest rating is dated 4 November 2022, 3 years ago; ask whether there have been changes since.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.