Care home · Bristol

Claro Homes

Rated Good by CQC Rating published 5 January 2023 Rating 3 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Claro Homes
Address
11-16 Philip Street, Bedminster, Bristol, BS3 4EA
Run by
The Lodge Rest Limited
Type of provider
Independent (private company)
Service
Nursing home, Rehabilitation (illness/injury)
Beds
54 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2011 (15 years)
Part of
Optima Care Partnership
Registered manager
Matthew Thomas Bliss
Company check
Active, trading since 1987 (39 years), accounts up to date (Companies House 02189701)
Last CQC check
5 Jan 2023
Typical fees Estimated
£1,520–£1,860 a week for nursing care. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Read the full CQC inspection report · CQC location ID 1-118587778

About Claro Homes

Registered with CQC as a nursing home, Claro Homes is based in Bristol, run by The Lodge Rest Limited. It supports adults of all ages, with registered specialisms in mental health conditions.

Its latest CQC rating is Good overall (January 2023). It is one of 33 CQC-registered care homes in and around Bristol; 31 of those are rated Good or Outstanding.

What the ratings tell you

Claro Homes has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 75 of the 83 other care homes in Bristol, City of that CQC has rated.

Earlier inspections

  1. Jun 2015 Good
  2. Dec 2017 Good
  3. Jan 2023 Good
  4. Today Rating 3 years old

Every overall rating on record for this location, earliest first.

CQC documents

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 April 2025 by Bristol. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Claro Homes"). Open Government Licence.

Where it is

Ward
Southville
Parliamentary constituency
Bristol South
NHS planning area
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England

See the wider area · How to get there · OpenStreetMap (ODbL)

Close by

  • Bus stop 80 m (1 min walk) · 31 stops within 600 m
  • Railway station Bedminster, 280 m (4 min walk)
  • GP surgery Bedminster Family Practice, 130 m (2 min walk)
  • Pharmacy Asda, 170 m (2 min walk)
  • Shop Star News & Booze, 140 m (2 min walk)
  • Park 230 m (3 min walk)
  • Café Grounded, 90 m (1 min walk)
  • Place of worship Philip Street Chapel, 40 m (1 min walk)
  • Library Bedminster Library, 130 m (2 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Likely fees

We estimate Claro Homes at £1,520–£1,860 a week for nursing care, based on published prices in the region. Over a year that is roughly £79k–£97k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

Bristol, City of Council can help with costs for people with savings under £23,250, starting with a free assessment.

Registered specialisms

From the CQC register; ask how each need is met in practice.

The inspection, summarised

  • People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse.
  • Staff had received training and knew how to apply it.
  • They worked with a range of other professionals to safeguard people.
  • Staff assessed, monitored and managed safety as far as possible to protect people and minimise risk.

Inspected 22 November 2022; report published 5 January 2023; supporting 54 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Ownership and company checks

Claro Homes is run by The Lodge Rest Limited (company 02189701), incorporated in 1987, 23 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Around Bristol

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is 63 Coronation Road, under 0.5 miles away.

4 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Southville ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.

Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (2 min), a shop (2 min), a park (3 min), a café (1 min), a bus stop (1 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.

Each area CQC checks

  • SafeGood81 of 84 in Bristol, City of
  • EffectiveGood79 of 84 in Bristol, City of
  • CaringGood81 of 84 in Bristol, City of
  • ResponsiveGood76 of 84 in Bristol, City of
  • Well-ledGood76 of 84 in Bristol, City of

From CQC's latest report, published 5 January 2023. Under each rating: how many care homes in Bristol, City of share it.

Claro Homes over the years

Claro Homes has been registered with CQC since January 2011, about 15 years.

CQC has published 3 overall ratings for it (2015–2023), starting at Good and staying Good every time.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

There are 6 CQC reports on file for this address; the newest is from 5 January 2023.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Bristol, City of, 99% of the 84 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (January 2023) is more recent than 71% of care home ratings in Bristol, City of.
  • With 54 beds it is larger than 74% of care homes in Bristol, City of, where the typical home has 19.
  • Registered with CQC in 2011: it has been registered longer than 60% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Bristol, City of lists 3.

Benchmarked against all CQC-registered care homes in Bristol, City of (Oct 2026).

Also nearby

Guides for families

Bristol: care homes inspected recently

Frequently asked about Claro Homes

Is Claro Homes registered with CQC?
Yes: CQC lists it as a care home under location ID 1-118587778 and was rated Good overall in January 2023.
Where is Claro Homes based?
It is at 11-16 Philip Street, Bedminster, Bristol, BS3 4EA.
What services is Claro Homes registered for?
Claro Homes is registered for nursing homes, rehabilitation (illness/injury). Ask which of these it provides at the moment.
How recent is Claro Homes's CQC rating?
Its current CQC rating dates from 5 January 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Claro Homes care for someone with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Who is the registered provider for Claro Homes?
CQC lists The Lodge Rest Limited as the provider responsible for Claro Homes.
How big is Claro Homes?
Claro Homes can take up to 54 residents. Ask what is free now and about en-suite rooms.
Is Claro Homes rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Claro Homes's fees?
No fee list from Claro Homes has reached us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Request a written quote and check what is charged on top.

Care homes in nearby towns

In Bristol, City of

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Claro Homes: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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