Care home · Gillingham

Darland House

Rated Good by CQC Rating published 20 June 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from June 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer helping a resident in a wheelchair in a nursing home Illustrative photo, not of Darland House
Address
29 Darland Avenue, Gillingham, ME7 3AL
Type of provider
Independent
Service
Nursing home
Beds
40 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2011 (15 years)
Registered manager
Tracy Ann Webb
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07275637)
Last CQC check
26 Feb 2021
Typical fees Estimated
£1,660–£2,030 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Open CQC's full report · CQC location ID 1-221575483

Darland House at a glance

Darland House in Gillingham is registered with the Care Quality Commission as a nursing home, run by Medway Community Healthcare C.I.C. The service is registered to support older people and lists dementia among its specialisms.

CQC rated it Good overall (June 2018). It is one of 25 CQC-registered care homes in and around Gillingham; 18 of those are rated Good or Outstanding.

What CQC's inspectors reported

  • Darland House is registered as a care home that provides accommodation and nursing care for up to 40 people.
  • The service is set over two floors and divided into four separate living areas, each with their own communal rooms.
  • The provider had identified a living area as a proposed designated setting.
  • This was one of the 10-bedded living areas on the second floor of the service.

Inspected 21 January 2021; report published 26 February 2021; supporting 40 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

The registered provider

Darland House is run by Medway Community Healthcare C.i.c. (company 07275637), incorporated in 2010, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Medway Community Healthcare C.I.C runs 2 CQC-registered services.

All 2 are in Medway, so it is a local operator rather than a national chain.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Stuart House, under 0.5 miles away.

20 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Watling ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (4 min), a shop (3 min), a park (8 min), a café (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

The five key questions

  • SafeGood40 of 60 in Medway
  • EffectiveGood50 of 60 in Medway
  • CaringGood52 of 60 in Medway
  • ResponsiveGood52 of 60 in Medway
  • Well-ledGood40 of 60 in Medway

CQC key question ratings, published 20 June 2018. Under each rating: how many care homes in Medway share it.

Budgeting for this home

We estimate Darland House at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.

If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.

If savings are under the upper limit (£23,250 in England), Medway Council may pay part of the cost after a free care needs assessment.

Rating history

  1. Mar 2015 Requires improvement
  2. Mar 2016 Good
  3. Jun 2018 Good
  4. Nov 2020 Inspected but not rated
  5. Feb 2021 Inspected but not rated
  6. Today Rating 8 years old

CQC rating timeline for this address.

CQC reports

The neighbourhood

Ward
Watling
Parliamentary constituency
Gillingham and Rainham
NHS integrated care board
NHS Kent and Medway Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in ME7 (16)

Larger map · Route planner · Base map © OpenStreetMap

Nearby

  • Bus stop 10 m (1 min walk) · 16 stops within 600 m
  • Railway station Gillingham, 1.9 km
  • GP surgery Dr Dharan M and Partners, 430 m (5 min walk)
  • Pharmacy Jhoots Pharmacy, 360 m (4 min walk)
  • Shop One2One Shoplocally, 250 m (3 min walk)
  • Park 660 m (8 min walk)
  • Café Gina's Cafe, 300 m (4 min walk)
  • Place of worship Third Avenue Church & Community Centre, 880 m (11 min walk)
  • Library Luton Library, 940 m (12 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

History with CQC

Darland House has been registered with CQC since June 2011, about 15 years.

CQC has published 5 overall ratings for it (2015–2021), starting at Requires improvement and improving to Inspected but not rated.

It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 6 reports for this location, the latest dated 26 February 2021.

Who the service is registered for

Specialisms as registered with CQC.

Reading Darland House's CQC ratings

All five areas CQC looks at are rated Good for Darland House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 39 of the 59 other care homes in Medway that CQC has rated.

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Compared with other care homes locally

  • Rated Good. Across Medway, 70% of the 60 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (June 2018) is more recent than 10% of care home ratings in Medway.
  • With 40 beds it is larger than 74% of care homes in Medway, where the typical home has 20.
  • Registered with CQC in 2011: it has been registered longer than 56% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Medway lists 3.

Based on the CQC register for Medway as at Oct 2026.

Also nearby

Guides for families

Gillingham: care homes inspected recently

Darland House: common questions

Which provider runs Darland House?
Darland House is run by Medway Community Healthcare C.I.C, the registered provider on the CQC register.
How many beds does Darland House have?
Darland House can take up to 40 residents. Ask what is free now and about en-suite rooms.
How is Darland House rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
What are Darland House's fees?
Darland House has not published its fees with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Darland House a registered provider?
Darland House is on the CQC register as a care home (ID 1-221575483) and was rated Good overall in June 2018.
Where is Darland House?
It is at 29 Darland Avenue, Gillingham, ME7 3AL.
What services is Darland House registered for?
Darland House is registered for nursing homes. Ask which of these it provides at the moment.
When was Darland House last inspected?
Its current CQC rating dates from 20 June 2018, 8 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Darland House care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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Darland House: rated Good by CQC, on The Care Panel

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