Care home · Lincoln

Eagle House Residential Care Home

Rated Outstanding by CQC Rating published 4 June 2025 Rating 1 year old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Eagle House Residential Care Home
Address
Lincoln Road, Eagle, Lincoln, LN6 9DL
Run by
Hatzfeld Care (Lincoln) Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
40 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2021 (5 years)
Registered manager
John William Hanson
Company check
Active, trading since 2019 (6 years), accounts up to date (Companies House 12360705)
Last CQC check
4 Jun 2025
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-10723430806

Introducing Eagle House Residential Care Home

Eagle House Residential Care Home is a CQC-registered residential care home in Lincoln, run by Hatzfeld Care (Lincoln) Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and mental health conditions.

At its most recent rating, CQC judged it Outstanding overall (June 2025).

Ownership and company checks

Eagle House Residential Care Home is run by Hatzfeld Care (lincoln) Limited (company 12360705), incorporated in 2019, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Inspection findings in brief

  • The service also supports some autistic people and people with a learning disability.
  • Leaders and staff provided outstanding care and had created a shared vision and culture based on listening, learning and trust.
  • Leaders were visible, knowledgeable and supportive, helping staff develop in their roles.
  • People were extremely positive about the quality of care they received.

Quoted from the CQC report summary, Open Government Licence. Read the full report.

The five key questions

  • SafeOutstanding88% score4 of 262 in Lincolnshire
  • EffectiveGood79% score228 of 262 in Lincolnshire
  • CaringOutstanding95% score13 of 262 in Lincolnshire
  • ResponsiveGood86% score230 of 262 in Lincolnshire
  • Well-ledGood82% score176 of 262 in Lincolnshire

Ratings from CQC's most recent report, published 4 June 2025. Under each rating: how many care homes in Lincolnshire share it; for example, 4 of 262 care homes in Lincolnshire rated Outstanding for Safe.

What the ratings tell you

Looking at the five areas: Safe and Caring are rated Outstanding; 3 other areas are Good.

Across Lincolnshire, 4 of 262 rated care homes are Outstanding for Safe (2%), while 13 of 262 rated care homes are Outstanding for Caring (5%).

Under CQC's newer scoring, its strongest area is Caring at 95% and its lowest is Effective at 79%, averaging 86% overall.

Outstanding ratings for a single area are uncommon; the Safe and Caring section of the report gives examples of what inspectors saw.

CQC's scores in detail

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Eagle House Residential Care Home scores 86%.

Safe Outstanding 88%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions4 · Exceptional
  • Safeguarding4 · Exceptional
  • Involving people to manage risks4 · Exceptional
  • Safe environments3 · Good
  • Safe and effective staffing4 · Exceptional
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 79%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment4 · Exceptional
Caring Outstanding 95%
  • Kindness, compassion and dignity4 · Exceptional
  • Treating people as individuals4 · Exceptional
  • Independence, choice and control4 · Exceptional
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement4 · Exceptional
Responsive Good 86%
  • Person-centred Care4 · Exceptional
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes4 · Exceptional
  • Planning for the future4 · Exceptional
Well-led Good 82%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability4 · Exceptional
  • Partnerships and communities4 · Exceptional
  • Learning, improvement and innovation3 · Good

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 13 March 2025, published 4 June 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 March 2025 by North Kesteven. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Eagle House"). Open Government Licence.

Where it is

Ward
Skellingthorpe & Eagle
Parliamentary constituency
Sleaford and North Hykeham
Local NHS (ICB)
NHS Lincolnshire Integrated Care Board
ONS area type
Smaller rural; nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in LN6 (23)

Larger map · Directions · © OpenStreetMap contributors

Around the building

  • Bus stop 70 m (1 min walk) · 4 stops within 600 m
  • Park 210 m (3 min walk)
  • Place of worship Church of All Saints, 280 m (3 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Eagle House Residential Care Home over the years

Eagle House Residential Care Home has been registered with CQC since April 2021, about 5 years.

One overall rating to date: Outstanding, published June 2025.

Around Lincoln

There are 2 other care homes within 3 miles, 1 of them rated Good or Outstanding; the nearest is An Darach House, 1.9 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (5 of the nearest 25).

12 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Skellingthorpe & Eagle ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.

Within about a 10-minute walk there is a park (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Needs it is registered to meet

  • Dementia
  • Older people
  • Physical disabilities
  • Mental health conditions
  • Adults under 65

Registration details from CQC.

Likely fees

We estimate Eagle House Residential Care Home at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Ask how often fees rise and whether they go up if care needs increase.

Lincolnshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Family reviews

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Questions about Eagle House Residential Care Home

What are Eagle House Residential Care Home's fees?
We don't have published prices from Eagle House Residential Care Home yet. Get the quote in writing, including any extra charges.
How did Eagle House Residential Care Home score on each CQC key question?
By key question, CQC gave: Safe: Outstanding; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How many beds does Eagle House Residential Care Home have?
CQC capacity for Eagle House Residential Care Home: 40 beds. Ask about current availability and room facilities.
Who is the registered provider for Eagle House Residential Care Home?
The registered provider is Hatzfeld Care (Lincoln) Limited, according to CQC.
Can Eagle House Residential Care Home care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When was Eagle House Residential Care Home last inspected?
The rating now shown was published on 4 June 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
What type of care does Eagle House Residential Care Home provide?
Its CQC registration covers residential homes. Ask Eagle House Residential Care Home how it would adapt if needs increase.
Where is Eagle House Residential Care Home?
It is at Lincoln Road, Eagle, Lincoln, LN6 9DL.
Is Eagle House Residential Care Home registered with CQC?
Registered, yes: location 1-10723430806 on the Care Quality Commission register, listed as a care home and was rated Outstanding overall in June 2025.

In Lincolnshire

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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