Care home · Sleaford

Five Bells Residential Care Home

Rated Good by CQC Rating published 23 March 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from March 2019. Ask what has changed since, such as the manager or the number of people they support.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Five Bells Residential Care Home
Address
28 Market Place, Folkingham, Sleaford, NG34 0SF
Run by
Compleat Care (UK) Limited (2 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
28 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2011 (15 years)
Registered manager
Tracey Jane Wilson
Company check
Active, trading since 1993 (32 years), accounts up to date (Companies House 02870656)
Last CQC check
23 Mar 2019
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-163831977

The service in brief

Five Bells Residential Care Home is a CQC-registered residential care home in Sleaford, run by Compleat Care (UK) Limited. Its CQC registration covers older people, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Good overall (March 2019). Caring was rated Requires improvement.

The registered provider

Five Bells Residential Care Home is run by Compleat Care (uk) Limited (company 02870656), incorporated in 1993, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Compleat Care (UK) Limited runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.

All 2 are in Lincolnshire, so it is a local operator rather than a national chain.

Five Bells Residential Care Home over the years

CQC registration dates from March 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2016–2019), starting at Requires improvement and improving to Good.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

6 reports have been published for this location, most recently on 23 March 2019.

Who it can help

  • Dementia
  • Older people
  • Physical disabilities

As listed with the regulator.

Safe, effective, caring, responsive, well-led

  • SafeGood193 of 262 in Lincolnshire
  • EffectiveGood228 of 262 in Lincolnshire
  • CaringRequires improvement15 of 262 in Lincolnshire
  • ResponsiveGood230 of 262 in Lincolnshire
  • Well-ledGood176 of 262 in Lincolnshire

Ratings from CQC's most recent report, published 23 March 2019. Under each rating: how many care homes in Lincolnshire share it.

Inspection findings in brief

  • We undertook a comprehensive inspection on 7 and 8 August 2018.
  • Five Bells Residential Care Home is a 'care home'.
  • People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
  • The service is registered to provide accommodation for up to 28 older people or people living with a dementia type illness or a physical disability.

Inspected 8 August 2018; report published 23 March 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.

Reading Five Bells Residential Care Home's CQC ratings

Looking at the five areas: Caring is rated below Good; 4 other areas are Good.

Across Lincolnshire, 15 of 262 rated care homes are Requires improvement for Caring (6%).

If you are considering it, read the Caring section of the report first and ask what has changed since the inspection.

Around Sleaford

It sits in Toller ward, classed by ONS as smaller rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.

Within about a 10-minute walk there is a shop (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Ratings over time

  1. Mar 2016 Requires improvement
  2. Dec 2016 Requires improvement
  3. May 2017 Requires improvement
  4. Mar 2019 Good
  5. Today Rating 7 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Reports on the CQC website

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 January 2025 by South Kesteven. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Five Bells Care Home"). Open Government Licence.

Finding it

Ward
Toller
Parliamentary constituency
Grantham and Bourne
Integrated care board
NHS Lincolnshire Integrated Care Board
Area classification
Smaller rural · further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in NG34 (15)

See the wider area · Get directions · Base map © OpenStreetMap

Within walking distance

  • Bus stop 60 m (1 min walk) · 6 stops within 600 m
  • Shop Folkingham Store, 110 m (1 min walk)
  • Place of worship St. Andrew, 190 m (2 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Likely fees

We estimate Five Bells Residential Care Home at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

Council help is possible below £23,250 in savings: ask Lincolnshire Council for a free care needs assessment.

Family reviews

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Questions about Five Bells Residential Care Home

Which provider runs Five Bells Residential Care Home?
Compleat Care (UK) Limited is the registered provider for Five Bells Residential Care Home.
How big is Five Bells Residential Care Home?
CQC capacity for Five Bells Residential Care Home: 28 beds. Ask about current availability and room facilities.
Is Five Bells Residential Care Home rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Requires improvement; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Five Bells Residential Care Home's fees?
Five Bells Residential Care Home hasn't shared a price list with us. Ask for a written quote that includes weekend and bank holiday rates.
What services is Five Bells Residential Care Home registered for?
Five Bells Residential Care Home is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
Is Five Bells Residential Care Home regulated by the Care Quality Commission?
It is. The CQC register records Five Bells Residential Care Home as a care home, location ID 1-163831977 and was rated Good overall in March 2019.
Where is Five Bells Residential Care Home based?
It is at 28 Market Place, Folkingham, Sleaford, NG34 0SF.
How recent is Five Bells Residential Care Home's CQC rating?
23 March 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Does Five Bells Residential Care Home support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.

In Lincolnshire

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