Care home · Woodbridge
Glebe House Retirement Home
Illustrative photo, not of Glebe House Retirement Home- Address
- Rectory Road, Hollesley, Woodbridge, IP12 3JS
- Run by
- Prime Residential Care Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 20 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2017 (9 years)
- Registered manager
- *
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09675702)
- Last CQC check
- 6 May 2026
- Typical fees Estimated
- £1,350–£1,650 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-3180480185
The service in brief
Glebe House Retirement Home in Woodbridge is registered with the Care Quality Commission as a residential care home, run by Prime Residential Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (May 2026). Safe was rated Requires improvement.
Specialisms
From the CQC register; ask how each need is met in practice.
Percentage scores by area
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Glebe House Retirement Home scores 65%.
Safe 59%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control2 · Some shortfalls
- Medicines optimisation2 · Some shortfalls
Effective 67%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 65%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs2 · Some shortfalls
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 68%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity3 · Good
- Providing Information2 · Some shortfalls
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 64%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation2 · Some shortfalls
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 21 January 2026, published 6 May 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Earlier inspections
- Jun 2018
- Aug 2020
- May 2026
- Today Rated in the last 12 months
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 22 August 2020
- CQC inspection report 22 June 2018
Kitchen hygiene rating
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 11 March 2026 by East Suffolk. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Glebe House Retirement Home"). Open Government Licence.
Finding it
- Ward
- Deben
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- Suffolk Coastal
- NHS area (integrated care board)
- NHS Norfolk and Suffolk Integrated Care Board
- Urban or rural
- Smaller rural, further from a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in IP12 (8)
Bigger map · Plan a journey · Map data: OpenStreetMap contributors
Local amenities
- Bus stop 230 m (3 min walk) · 9 stops within 600 m
- Shop Morrisons Daily, 300 m (4 min walk)
- Place of worship All Saints, 530 m (7 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The five key questions
- Safe59% score34 of 169 in Suffolk
- Effective67% score149 of 169 in Suffolk
- Caring65% score142 of 169 in Suffolk
- Responsive68% score134 of 169 in Suffolk
- Well-led64% score108 of 169 in Suffolk
As rated by CQC, published 6 May 2026. Under each rating: how many care homes in Suffolk share it.
The ratings in context
For Glebe House Retirement Home, Safe is rated below Good; 4 other areas are Good.
Across Suffolk, 34 of 169 rated care homes are Requires improvement for Safe (20%).
Under CQC's newer scoring, its strongest area is Responsive at 68% and its lowest is Safe at 59%, averaging 65% overall.
If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.
Costs to expect
We estimate Glebe House Retirement Home at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
People with savings under £23,250 may get help from Suffolk Council after a needs and financial assessment.
From the latest CQC inspection
- We discussed this with the provider on our first visit,and we found some improvements on our second visit.
- The provider had also put a plan in place for further improvements.
- People and their relatives told us that the management team were approachable, and they were able to discuss any concerns with them.
- We observed staff knew people’s needs and treated them with kindness and dignity.
Inspected 11 August 2020; report published 22 August 2020; supporting 19 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Choice nearby
Choice is thinner here: the nearest other care home is Rendlesham Care Centre, 5.3 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (5 of the nearest 16); physical disabilities (5 of the nearest 16); sight or hearing loss (5 of the nearest 16).
2 of the 14 nearest rated care homes have a more recent rating than this one.
It sits in Deben ward, classed by ONS as smaller rural (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a shop (4 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.
Track record
Glebe House Retirement Home has been registered with CQC since May 2017, about 9 years.
CQC has published 3 overall ratings for it (2018–2026), starting at Good and staying Good every time.
Reports on record: 2, with the most recent dated 22 August 2020.
The company behind Glebe House Retirement Home
Glebe House Retirement Home is run by Prime Residential Care Limited (company 09675702), incorporated in 2015, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities and other social work without accommodation.
Family reviews
Be the first to review Glebe House Retirement Home. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Glebe House Retirement Home questions answered
- Is Glebe House Retirement Home rated well for safety?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does care from Glebe House Retirement Home cost?
- Glebe House Retirement Home's prices aren't on our site yet. Request a written quote and check what is charged on top.
- Which provider runs Glebe House Retirement Home?
- Prime Residential Care Limited is the registered provider for Glebe House Retirement Home.
- How many beds does Glebe House Retirement Home have?
- Glebe House Retirement Home can take up to 20 residents. Ask what is free now and about en-suite rooms.
- How recent is Glebe House Retirement Home's CQC rating?
- Its current CQC rating dates from 6 May 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Can Glebe House Retirement Home care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- What services is Glebe House Retirement Home registered for?
- CQC lists Glebe House Retirement Home under: residential homes. Check which of these it is actively providing now.
- Is Glebe House Retirement Home registered with CQC?
- Registered, yes: location 1-3180480185 on the Care Quality Commission register, listed as a care home and was rated Good overall in May 2026.
- Where is Glebe House Retirement Home based?
- It is at Rectory Road, Hollesley, Woodbridge, IP12 3JS.
In Suffolk
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.