Care home · Walton On Thames
Glendale
Illustrative photo, not of Glendale- Address
- Ambleside Avenue, Walton On Thames, KT12 3LW
- Run by
- Anchor Hanover Group (131 services)
- Type of provider
- Independent
- Service
- Residential care home
- Beds
- 61 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Pets
- Pets welcome (as stated on anchor.org.uk)
- Couples
- Couples welcome (as stated on anchor.org.uk)
- Registered with CQC
- November 2010 (15 years)
- Part of
- Anchor
- Registered manager
- Daniel Charles Lipscombe
- Company check
- Unknown, accounts up to date (Companies House RS007843)
- Last CQC check
- 19 Sep 2020
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Walton-on-Thames: Care homes in Walton-on-Thames (3) · Care homes for dementia care in Walton-on-Thames · Care homes for elderly care in Walton-on-Thames
CQC page for this service · CQC location ID 1-126240515
Glendale at a glance
Glendale is a CQC-registered residential care home in Walton On Thames, run by Anchor Hanover Group. Its CQC registration covers older people, including people living with dementia.
At its most recent rating, CQC judged it Good overall (January 2019). It is one of 3 CQC-registered care homes in and around Walton-on-Thames; 2 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Walton Park Care Home, under 0.5 miles away.
19 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in Walton South ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a shop (6 min), a park (7 min), a café (9 min), a bus stop (1 min) and a railway station (10 min), which matters for residents who can go out and for visiting family.
Budgeting for this home
We estimate Glendale at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Ask what notice is given before a fee increase and what triggers one.
With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.
Reading Glendale's CQC ratings
All five areas CQC looks at are rated Good for Glendale: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 236 of the 324 other care homes in Surrey that CQC has rated.
History with CQC
Glendale has been registered with CQC since November 2010, about 15 years.
CQC has published 3 overall ratings for it (2016–2020), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 5 CQC reports on file for this address; the newest is from 19 September 2020.
Ratings for safety, care and leadership
- Safe268 of 325 in Surrey
- Effective286 of 325 in Surrey
- Caring292 of 325 in Surrey
- Responsive273 of 325 in Surrey
- Well-led237 of 325 in Surrey
From CQC's latest report, published 22 January 2019. Under each rating: how many care homes in Surrey share it.
Specialisms
Registration details from CQC.
The registered provider
Glendale is run by Anchor Hanover Group (company RS007843).
At Companies House, the company is listed as , its accounts are filed on time and there is no insolvency history.
Anchor Hanover Group runs 131 CQC-registered services across 57 council areas; 110 of the 129 with a rating are Good or Outstanding (85%), against 83% for the same mix of services across England.
13 of its services are in Surrey.
It trades under the Anchor brand, which covers 131 services run by 1 registered provider.
Inspection findings in brief
- At the time of the visit there were 49 people living in the service with a range of needs including people living with dementia.
- We found the following examples of good practice. • The home locked down early and is still closed to many people, for example hairdressers.
- Relatives did not come into the home unless they were visiting someone at the end of their life.
- Relatives could visit people in a secluded area of the garden where there was a gazebo with a personal protective equipment (PPE) station inside.
Inspected 26 August 2020; report published 19 September 2020; supporting 61 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Past CQC ratings
- Jul 2016
- Jan 2019
- Sep 2020
- Today Rating 7 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Published inspection reports
- CQC inspection report 19 September 2020
- CQC inspection report 22 January 2019
- CQC inspection report 5 July 2016
- Inspection report 14 March 2014
- Inspection report 12 December 2012
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 26 September 2025 by Elmbridge. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Glendale Nursing Home"). Open Government Licence.
The neighbourhood
- Ward
- Walton South
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Esher and Walton
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Care homes in KT12 (6)
Larger map · Plan a journey · © OpenStreetMap contributors
Close by
- Bus stop 50 m (1 min walk) · 12 stops within 600 m
- Railway station Hersham, 800 m (10 min walk)
- GP surgery The White practice, 530 m (7 min walk)
- Pharmacy Cherry's Pharmacy, 960 m (12 min walk)
- Shop Walton Mart, 500 m (6 min walk)
- Park George Froude Park, 570 m (7 min walk)
- Café Archway Cafe, 750 m (9 min walk)
- Place of worship St John, 160 m (2 min walk)
- Library Hersham Library, 1.4 km (17 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Family reviews
No family has reviewed Glendale on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Glendale questions answered
- How big is Glendale?
- Glendale has 61 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for Glendale?
- Anchor Hanover Group is the registered provider for Glendale.
- What are Glendale's fees?
- Glendale hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Glendale score on each CQC key question?
- CQC rates five key questions. For Glendale: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does Glendale provide?
- Its CQC registration covers residential homes. Ask Glendale how it would adapt if needs increase.
- Where is Glendale?
- It is at Ambleside Avenue, Walton On Thames, KT12 3LW.
- Is Glendale regulated by the Care Quality Commission?
- Glendale is on the CQC register as a care home (ID 1-126240515) and was rated Good overall in January 2019.
- Is Glendale registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Glendale's CQC rating?
- The rating now shown was published on 22 January 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
Care homes in neighbouring towns
In Surrey
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.