Care home · Leicester

Graysford Hall

Rated Good by CQC Rating published 22 July 2025 Rating 1 year old
Residents and staff in a care home garden Illustrative photo, not of Graysford Hall
Address
11 Elmfield Avenue, Leicester, LE2 1RB
Run by
Sanders Senior Living Limited (10 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
72 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2019 (7 years)
Part of
Runwood
Registered manager
Lorraine Lee Welham
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10974066)
Last CQC check
22 Jul 2025
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-7640464938

The service in brief

Registered with CQC as a residential care home, Graysford Hall is based in Leicester, run by Sanders Senior Living Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (July 2025), with Caring rated Outstanding. It is one of 56 CQC-registered care homes in and around Leicester; 42 of those are rated Good or Outstanding.

Specialisms

Registration details from CQC.

From the latest CQC inspection

  • We visited the service unannounced on 13 May 2025 and announced on 14 May 2025.   The staff at Graysford Hall were exceptionally caring and kind.
  • People felt valued and respected by staff who knew them well.
  • Staff empowered people to make choices about their care and support and to maintain their independence.
  • They thought the premises were spacious, comfortable and well-maintained.   A relative said, “We are really happy with it.

Inspected 22 November 2022; report published 5 January 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.

Ratings for safety, care and leadership

  • SafeGood75% score71 of 93 in Leicester
  • EffectiveGood75% score81 of 93 in Leicester
  • CaringOutstanding95% score2 of 93 in Leicester
  • ResponsiveGood75% score85 of 93 in Leicester
  • Well-ledGood71% score64 of 93 in Leicester

CQC key question ratings, published 22 July 2025. Under each rating: how many care homes in Leicester share it; for example, 2 of 93 care homes in Leicester rated Outstanding for Caring.

Reading Graysford Hall's CQC ratings

Area by area, Caring is rated Outstanding; 4 other areas are Good.

Across Leicester, 2 of 93 rated care homes are Outstanding for Caring (2%).

Under CQC's newer scoring, its strongest area is Caring at 95% and its lowest is Well-led at 71%, averaging 78% overall.

Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.

Around Leicester

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Clarendon Beechlands, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).

1 of the 21 nearest rated care homes has a more recent rating than this one.

It sits in Stoneygate ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (7 min), a shop (6 min), a park (4 min), a café (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Percentage scores by area

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Graysford Hall scores 78%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Outstanding 95%
  • Kindness, compassion and dignity4 · Exceptional
  • Treating people as individuals4 · Exceptional
  • Independence, choice and control4 · Exceptional
  • Responding to people’s immediate needs4 · Exceptional
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 71%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders2 · Some shortfalls
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 23 April 2025, published 22 July 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.

Past CQC ratings

  1. May 2021 Good
  2. Jan 2023 Inspected but not rated
  3. Jul 2025 Good
  4. Today Rating 1 year old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC documents

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 27 June 2026 by Leicester City. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Graysford Hall Care Home"). Open Government Licence.

Finding it

Ward
Stoneygate
Parliamentary constituency
Leicester South
NHS planning area
NHS Leicester, Leicestershire and Rutland Integrated Care Board
ONS area type
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Care homes in LE2 (52)

Larger map · Get directions · Map © OpenStreetMap contributors

Close by

  • Bus stop 90 m (1 min walk) · 9 stops within 600 m
  • Railway station Leicester, 1.4 km (18 min walk)
  • GP surgery Victoria Park Health Centre, 730 m (9 min walk)
  • Pharmacy Knights Pharmacy, 580 m (7 min walk)
  • Shop 460 m (6 min walk)
  • Park St Mary’s Triangle, 350 m (4 min walk)
  • Café Fingerprints, 570 m (7 min walk)
  • Place of worship St James the Greater, 340 m (4 min walk)
  • Library Knighton Library, 770 m (10 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Likely fees

We estimate Graysford Hall at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

With savings below £23,250, Leicester Council may contribute once it has carried out a free needs assessment.

Graysford Hall over the years

CQC registration dates from October 2019, so the service has been operating for around 7 years under its current registration.

CQC has published 3 overall ratings for it (2021–2025), starting at Good and staying Good every time.

There are 2 CQC reports on file for this address; the newest is from 5 January 2023.

The registered provider

Graysford Hall is run by Sanders Senior Living Limited (company 10974066), incorporated in 2017, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.

Its registered business activity is nursing care, residential care for older and disabled people and other residential care.

Sanders Senior Living Limited runs 10 CQC-registered services across 7 council areas; 5 of the 6 with a rating are Good or Outstanding (83%), against 83% for the same mix of services across England.

It trades under the Runwood brand, which covers 65 services run by 2 registered providers.

Family reviews

No family has reviewed Graysford Hall on The Care Panel so far.

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Compared with other care homes locally

  • Rated Good. Across Leicester, 81% of the 93 rated care homes are Good or Outstanding and 1 is Outstanding.
  • Its rating (July 2025) is more recent than 83% of care home ratings in Leicester.
  • With 72 beds it is larger than 94% of care homes in Leicester, where the typical home has 24.
  • Registered with CQC in 2019: it has been registered longer than 31% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Leicester lists 4.

Based on the CQC register for Leicester as at Oct 2026.

Nearby options

Guides for families

Leicester: care homes inspected recently

Questions about Graysford Hall

Who runs Graysford Hall?
The registered provider is Sanders Senior Living Limited, according to CQC.
How many beds does Graysford Hall have?
Graysford Hall is registered for up to 72 residents. Ask about current vacancies and whether rooms have en-suite facilities.
How did Graysford Hall score on each CQC key question?
CQC rates five key questions. For Graysford Hall: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does care from Graysford Hall cost?
No fee list from Graysford Hall has reached us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East Midlands). Request a written quote and check what is charged on top.
Is Graysford Hall a registered provider?
Graysford Hall is on the CQC register as a care home (ID 1-7640464938) and was rated Good overall in July 2025.
Where is Graysford Hall based?
It is at 11 Elmfield Avenue, Leicester, LE2 1RB.
What kind of care can Graysford Hall offer?
Graysford Hall is registered for residential homes. Ask which of these it provides at the moment.
When was Graysford Hall last inspected?
CQC published the current rating on 22 July 2025, 1 year ago. Older ratings are common, so ask about changes since.
Does Graysford Hall support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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Graysford Hall: rated Good by CQC, on The Care Panel

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