Care home · Crawley
Greenways
Illustrative photo, not of Greenways- Address
- Effingham Road, Copthorne, Crawley, RH10 3HY
- Run by
- Adelaide Care Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 6 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2013 (13 years)
- Registered manager
- Aman Jude Richard Ekow Ayetey
- Company check
- Active, trading since 2004 (22 years), accounts up to date (Companies House 05261452)
- Last CQC check
- 8 Jan 2026
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Copthorne: Care homes in Copthorne (6) · Care homes for elderly care in Copthorne · Care homes for learning disability care in Copthorne · Care homes for care for adults under 65 in Copthorne
Open CQC's full report · CQC location ID 1-615728646
Greenways at a glance
Registered with CQC as a residential care home, Greenways is based in Crawley, run by Adelaide Care Limited. It supports adults of all ages, with registered specialisms in learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (January 2026). It is one of 6 CQC-registered care homes in and around Copthorne; 4 of those are rated Good or Outstanding.
Key points from CQC's visit
- We identified improvements had been made in all areas, but further improvement was needed in relation to staffing.
- The provider was previously in breach of legal regulations in relation to safe care and treatment, safeguarding, good governance and staffing.
- Improvements were found at this assessment in all these areas and the provider is no longer in breach of these regulations, although further improvement was needed in some areas of governance.
- Reports from relatives included, “[Person] is very happy, and I can see a big change in her for the best.
Inspected 10 November 2020; report published 24 November 2020. From the regulator's own summary (Open Government Licence). Read the full report.
Greenways over the years
Greenways has been registered with CQC since February 2013, about 13 years.
CQC has published 7 overall ratings for it (2014–2026), starting at Inspected but not rated; it has gone up 1 and down 1 time, and is now Good.
There are 6 CQC reports on file for this address; the newest is from 24 November 2020.
Reading Greenways's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 236 of the 324 other care homes in Surrey that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 66%, averaging 72% overall.
Around Crawley
There are 9 other care homes within 3 miles, 6 of them rated Good or Outstanding; the nearest is Heatherley - Care Home with Nursing Physical Disabilities, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (4 of the nearest 25); sight or hearing loss (4 of the nearest 25).
2 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Dormansland & Felbridge ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.
Likely fees
We estimate Greenways at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask what notice is given before a fee increase and what triggers one.
With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.
Safe, effective, caring, responsive, well-led
- Safe66% score268 of 325 in Surrey
- Effective75% score286 of 325 in Surrey
- Caring75% score292 of 325 in Surrey
- Responsive75% score273 of 325 in Surrey
- Well-led71% score237 of 325 in Surrey
CQC key question ratings, published 8 January 2026. Under each rating: how many care homes in Surrey share it.
Registered specialisms
Taken from its CQC registration.
CQC's scores in detail
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Greenways scores 72%.
Safe 66%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 15 August 2025, published 6 June 2024, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Past CQC ratings
- Oct 2014
- Mar 2016
- Aug 2018
- Aug 2019
- Nov 2020
- Jun 2024
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 24 November 2020
- CQC inspection report 14 August 2019
- CQC inspection report 1 August 2018
- CQC inspection report 1 March 2016
- CQC inspection report 6 October 2014
- Inspection report 12 September 2013
Food hygiene
Food hygiene status: exempt, from an inspection on 1 January 1901 by Tandridge. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Greenways"). Open Government Licence.
The neighbourhood
- Ward
- Dormansland & Felbridge
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- East Surrey
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in RH10 (14)
Open the full map · How to get there · OpenStreetMap (ODbL)
Within walking distance
- Bus stop 290 m (4 min walk) · 2 stops within 600 m
- Shop Asda On The Move, 1.1 km (14 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Ward and NHS boundaries from official postcode data, Open Government Licence.
The registered provider
Greenways is run by Adelaide Care Limited (company 05261452), incorporated in 2004, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Adelaide Care Limited runs 4 CQC-registered services across 3 council areas; 3 of the 4 with a rating are Good or Outstanding (75%), against 84% for the same mix of services across England.
2 of its services are in Surrey.
Family reviews
Be the first to review Greenways. Your experience helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
What families ask about Greenways
- How many beds does Greenways have?
- CQC registers Greenways for 6 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Which provider runs Greenways?
- CQC lists Adelaide Care Limited as the provider responsible for Greenways.
- What are Greenways's fees?
- Greenways has not published its fees with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Request a written quote and check what is charged on top.
- How did Greenways score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What kind of care can Greenways offer?
- Greenways is registered for residential homes. Ask which of these it provides at the moment.
- Where is Greenways?
- It is at Effingham Road, Copthorne, Crawley, RH10 3HY.
- Is Greenways registered with CQC?
- Registered, yes: location 1-615728646 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2026.
- Does Greenways support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- How recent is Greenways's CQC rating?
- 8 January 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.