Care home · Hebburn
Harmony House
Illustrative photo, not of Harmony House- Address
- Cuthbert Street, Hebburn, NE31 1DJ
- Run by
- Pathways Care Group Limited (16 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 37 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- May 2012 (14 years)
- Part of
- Salutem Bid Co Ltd
- Registered manager
- Lynn McMillan
- Company check
- Active, trading since 1997 (29 years), accounts up to date (Companies House 03409137)
- Last CQC check
- 16 Jun 2021
- Typical fees Estimated
- £1,070–£1,300 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Hebburn: Care homes in Hebburn (13) · Best rated care homes in Hebburn · Care homes for elderly care in Hebburn · Care homes for physical disability care in Hebburn · Care homes for learning disability care in Hebburn
Read the full CQC inspection report · CQC location ID 1-430358273
Introducing Harmony House
Harmony House in Hebburn is registered with the Care Quality Commission as a residential care home, run by Pathways Care Group Limited. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (March 2020). Safe was rated Requires improvement. It is one of 13 CQC-registered care homes in and around Hebburn; 10 of those are rated Good or Outstanding.
History with CQC
Harmony House has been registered with CQC since May 2012, about 14 years.
CQC has published 4 overall ratings for it (2015–2021), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 5, with the most recent dated 16 June 2021.
Who runs it
Harmony House is run by Pathways Care Group Limited (company 03409137), incorporated in 1997, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Pathways Care Group Limited runs 16 CQC-registered services across 10 council areas; 16 of the 16 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
4 of its services are in South Tyneside.
It trades under the Salutem Bid Co Ltd brand, which covers 72 services run by 8 registered providers.
Safe, effective, caring, responsive, well-led
- Safe5 of 31 in South Tyneside
- Effective30 of 31 in South Tyneside
- Caring29 of 31 in South Tyneside
- Responsive28 of 31 in South Tyneside
- Well-led25 of 31 in South Tyneside
As rated by CQC, published 5 March 2020. Under each rating: how many care homes in South Tyneside share it.
Past CQC ratings
- Jul 2015
- Aug 2017
- Mar 2020
- Jun 2021
- Today Rating 6 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 16 June 2021
- CQC inspection report 5 March 2020
- CQC inspection report 9 August 2017
- CQC inspection report 8 July 2015
- Inspection report 5 June 2013
The kitchen's hygiene score
The kitchen has a food hygiene rating of 4 (good), from an inspection on 12 March 2026 by South Tyneside. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Harmony House"). Open Government Licence.
Area and map
- Ward
- Hebburn North
- Council
- South Tyneside Council · paying for care
- Parliamentary constituency
- Jarrow and Gateshead East
- NHS planning area
- NHS North East and North Cumbria Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in NE31 (7)
See the wider area · Directions · © OpenStreetMap contributors
Close by
- Bus stop 70 m (1 min walk) · 19 stops within 600 m
- Railway station Hebburn, 300 m (4 min walk)
- GP surgery Victoria Medical Centre, 410 m (5 min walk)
- Pharmacy Boots, 600 m (7 min walk)
- Shop Premier, 160 m (2 min walk)
- Park 270 m (3 min walk)
- Café Victoria's Kitchen, 390 m (5 min walk)
- Place of worship St Aloysius's and St James's Church, 120 m (2 min walk)
- Library 550 m (7 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Hawthorn Court, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (6 of the nearest 25); mental health conditions (7 of the nearest 25); sight or hearing loss (8 of the nearest 25).
20 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Hebburn North ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (7 min), a shop (2 min), a park (3 min), a café (5 min), a bus stop (1 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.
Budgeting for this home
We estimate Harmony House at £1,070–£1,300 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£68k.
Ask how often fees rise and whether they go up if care needs increase.
Council help is possible below £23,250 in savings: ask South Tyneside Council for a free care needs assessment.
Who it can help
Registration details from CQC.
Strengths and weak spots in the ratings
Area by area, Safe is rated below Good; 4 other areas are Good.
Across South Tyneside, 5 of 31 rated care homes are Requires improvement for Safe (16%).
If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.
The inspection, summarised
- People happily interacted with staff and other people in communal areas around the home.
- Staff supported people's social and emotional wellbeing.
- People were supported to keep in touch with their family members via video or telephone calls as well as window visits.
- Fire risks in the home were regularly assessed and actioned to keep people safe.
Inspected 4 March 2021; report published 16 June 2021; supporting 37 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Harmony House here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Harmony House stands locally
- Rated Good. Across South Tyneside, 94% of the 31 rated care homes are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2020) is more recent than 19% of care home ratings in South Tyneside.
- With 37 beds it is smaller than 62% of care homes in South Tyneside, where the typical home has 40.
- Registered with CQC in 2012: it has been registered longer than 50% of care homes in the area.
- It lists 6 specialisms with CQC; the typical care home in South Tyneside lists 4.
- Areas CQC rated below Good: Safe (16% of care homes in South Tyneside are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for South Tyneside as at Oct 2026.
Nearest care homes
Guides for families
Newer ratings near Hebburn
- Bedewell GrangeSep 2025
- Hebburn Court Nursing HomeJul 2026
- Hawthorn CourtJun 2025
Harmony House: common questions
- Is Harmony House regulated by the Care Quality Commission?
- Yes: CQC lists it as a care home under location ID 1-430358273 and was rated Good overall in March 2020.
- Where is Harmony House?
- It is at Cuthbert Street, Hebburn, NE31 1DJ.
- What type of care does Harmony House provide?
- Registration for Harmony House covers: residential homes. Check which of these it offers today.
- When did CQC last rate Harmony House?
- 5 March 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Does Harmony House support people with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- Who runs Harmony House?
- The registered provider is Pathways Care Group Limited, according to CQC.
- How many beds does Harmony House have?
- Harmony House has 37 registered places. Ask how many are free now and which rooms have en-suites.
- How is Harmony House rated for safety and leadership?
- CQC rates five key questions. For Harmony House: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What are Harmony House's fees?
- Harmony House hasn't shared a price list with us. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.