Care home · Saltburn By The Sea
Hazelgrove Court Care Home
Illustrative photo, not of Hazelgrove Court Care Home- Address
- 10-14 Randolph Street, Saltburn By The Sea, TS12 1LN
- Run by
- Premier Nursing Homes Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 48 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Part of
- Hill Care Group
- Registered manager
- *
- Company check
- Active, trading since 1989 (36 years), accounts up to date (Companies House 02448895)
- Last CQC check
- 24 Mar 2025
- Typical fees Estimated
- £1,230–£1,500 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Saltburn-by-the-Sea: Care homes in Saltburn-by-the-Sea (5) · Care homes for dementia care in Saltburn-by-the-Sea · Care homes for elderly care in Saltburn-by-the-Sea · Care homes for care for adults under 65 in Saltburn-by-the-Sea
Full report at cqc.org.uk · CQC location ID 1-141351265
The service in brief
Hazelgrove Court Care Home in Saltburn By The Sea is registered with the Care Quality Commission as a nursing home, run by Premier Nursing Homes Limited. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Requires improvement overall (March 2025). Safe and Well-led were rated Requires improvement. It is one of 5 CQC-registered care homes in and around Saltburn-by-the-Sea; 3 of those are rated Good or Outstanding.
Who it can help
Specialisms as registered with CQC.
How its rating has changed
- Jun 2016
- Aug 2018
- Mar 2022
- May 2023
- Mar 2025
- Today Rating 1 year old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 17 May 2023
- CQC inspection report 23 March 2022
- CQC inspection report 25 August 2018
- CQC inspection report 30 June 2016
- Inspection report 1 March 2014
- Inspection report 5 July 2013
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 29 August 2025 by Redcar and Cleveland. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Hazelgrove Court Care Home"). Open Government Licence.
The neighbourhood
- Ward
- Saltburn
- Parliamentary constituency
- Redcar
- Local NHS (ICB)
- NHS North East and North Cumbria Integrated Care Board
- Urban or rural
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in TS12 (9)
View on OpenStreetMap · How to get there · Base map © OpenStreetMap
Around the building
- Bus stop 240 m (3 min walk) · 8 stops within 600 m
- Railway station Forest Halt, 420 m (5 min walk)
- GP surgery Saltburn Branch Surgery, 370 m (5 min walk)
- Pharmacy Saltburn Pharmacy, 430 m (5 min walk)
- Shop Spar, 260 m (3 min walk)
- Park 760 m (9 min walk)
- Café Shanti Vegetarian Cafe & Bistro, 300 m (4 min walk)
- Place of worship Emmanuel, 210 m (3 min walk)
- Library Saltburn Library, 440 m (5 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward and NHS boundaries from official postcode data, Open Government Licence.
History with CQC
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 5 overall ratings for it (2016–2025), starting at Good and falling to Requires Improvement.
Reports on record: 6, with the most recent dated 17 May 2023.
The inspection, summarised
- Dates of assessment 3 December 2024 to 7 February 2025.
- At the last inspection in May 2023, we rated the service requires improvement and found a breach of regulation relating to the governance and oversight of infection prevention and control (IPC) processes.
- The service continues to be rated requires improvement in safe and well-led.
- People, and their relatives, commented on how risks were managed and said they felt included and safe.
Inspected 21 March 2023; report published 17 May 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The ratings in context
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Redcar and Cleveland, 9 of 39 rated care homes are Requires improvement for Safe (23%), while 6 of 39 rated care homes are Requires improvement for Well-led (15%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Budgeting for this home
We estimate Hazelgrove Court Care Home at £1,230–£1,500 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £64k–£78k.
For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.
With savings below £23,250, Redcar and Cleveland Council may contribute once it has carried out a free needs assessment.
Ratings for safety, care and leadership
- Safe9 of 39 in Redcar and Cleveland
- Effective35 of 39 in Redcar and Cleveland
- Caring39 of 39 in Redcar and Cleveland
- Responsive33 of 39 in Redcar and Cleveland
- Well-led6 of 39 in Redcar and Cleveland
Ratings from CQC's most recent report, published 24 March 2025. Under each rating: how many care homes in Redcar and Cleveland share it.
How it fits locally
There are 8 other care homes within 3 miles, 7 of them rated Good or Outstanding; the nearest is Greta Cottage, under 0.5 miles away.
5 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Saltburn ward, classed by ONS as larger rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (5 min), a shop (3 min), a park (9 min), a café (4 min), a bus stop (3 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.
The company behind Hazelgrove Court Care Home
Hazelgrove Court Care Home is run by Premier Nursing Homes Limited (company 02448895), incorporated in 1989, 21 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Premier Nursing Homes Limited runs 4 CQC-registered services across 3 council areas; 2 of the 4 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.
It trades under the Hill Care Group brand, which covers 31 services run by 9 registered providers.
Family reviews
Be the first to review Hazelgrove Court Care Home. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Quick answers about Hazelgrove Court Care Home
- How big is Hazelgrove Court Care Home?
- Hazelgrove Court Care Home is registered for up to 48 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who runs Hazelgrove Court Care Home?
- Premier Nursing Homes Limited is the registered provider for Hazelgrove Court Care Home.
- How much does care from Hazelgrove Court Care Home cost?
- Hazelgrove Court Care Home has not published its fees with us. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Hazelgrove Court Care Home score on each CQC key question?
- CQC rates five key questions. For Hazelgrove Court Care Home: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What kind of care can Hazelgrove Court Care Home offer?
- Its CQC registration covers nursing homes. Ask Hazelgrove Court Care Home how it would adapt if needs increase.
- Where is Hazelgrove Court Care Home?
- It is at 10-14 Randolph Street, Saltburn By The Sea, TS12 1LN.
- Is Hazelgrove Court Care Home registered with CQC?
- It is. The CQC register records Hazelgrove Court Care Home as a care home, location ID 1-141351265 and was rated Requires improvement overall in March 2025.
- Can Hazelgrove Court Care Home care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When did CQC last rate Hazelgrove Court Care Home?
- CQC published the current rating on 24 March 2025, 1 year ago. Older ratings are common, so ask about changes since.
Care homes in neighbouring towns
In Redcar and Cleveland
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