Care home · Darlington

Hollyhurst

Rated Good by CQC Rating published 25 February 2023 Rating 3 years old
Residents and staff in a care home garden Illustrative photo, not of Hollyhurst
Address
118 Woodland Road, Darlington, DL3 9LN
Run by
Cygnet (OE) Limited (12 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
22 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
September 2013 (13 years)
Registered manager
Kelly Neave
Company check
Active, trading since 1999 (27 years), accounts up to date (Companies House 03872364)
Last CQC check
25 Feb 2023
Typical fees Estimated
£1,170–£1,440 a week for nursing care. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

More in Darlington: Care homes in Darlington (29) · Best rated care homes in Darlington · Care homes for elderly care in Darlington · Care homes for learning disability care in Darlington · Care homes for mental health care in Darlington

Read the full CQC inspection report · CQC location ID 1-894282013

The service in brief

Hollyhurst is a CQC-registered nursing home in Darlington, run by Cygnet (OE) Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities and mental health conditions.

At its most recent rating, CQC judged it Good overall (February 2023). It is one of 29 CQC-registered care homes in and around Darlington; 23 of those are rated Good or Outstanding.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

What the ratings tell you

All five areas CQC looks at are rated Good for Hollyhurst: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 22 of the 28 other care homes in Darlington that CQC has rated.

Costs to expect

We estimate Hollyhurst at £1,170–£1,440 a week for nursing care, based on published prices in the region. Over a year that is roughly £61k–£75k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

Darlington Council can help with costs for people with savings under £23,250, starting with a free assessment.

The five key questions

  • SafeGood24 of 29 in Darlington
  • EffectiveGood24 of 29 in Darlington
  • CaringGood26 of 29 in Darlington
  • ResponsiveGood24 of 29 in Darlington
  • Well-ledGood23 of 29 in Darlington

Ratings from CQC's most recent report, published 25 February 2023. Under each rating: how many care homes in Darlington share it.

Past CQC ratings

  1. Mar 2016 Requires improvement
  2. Apr 2017 Good
  3. Jul 2019 Good
  4. Sep 2020 Inspected but not rated
  5. Dec 2021 Requires improvement
  6. Feb 2023 Good
  7. Today Rating 3 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Published inspection reports

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 October 2025 by Darlington. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Hollyhurst"). Open Government Licence.

Area and map

Ward
Pierremont
Parliamentary constituency
Darlington
NHS planning area
NHS North East and North Cumbria Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Care homes in DL3 (14)

Open the full map · Route planner · © OpenStreetMap contributors

Within walking distance

  • Bus stop 80 m (1 min walk) · 6 stops within 600 m
  • Railway station North Road, 1.1 km (14 min walk)
  • GP surgery Orchard Road Surgery, 230 m (3 min walk)
  • Pharmacy Rowlands Pharmacy, 720 m (9 min walk)
  • Shop Select, 130 m (2 min walk)
  • Park Denes Park, 400 m (5 min walk)
  • Café The Tea Room, 450 m (6 min walk)
  • Place of worship Darlington Hebrew Congregation, 170 m (2 min walk)
  • Library Cockerton Library, 690 m (9 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Redlands Residential Care Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25); mental health conditions (8 of the nearest 25).

9 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Pierremont ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (9 min), a shop (2 min), a park (5 min), a café (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

Hollyhurst is run by Cygnet (oe) Limited (company 03872364), incorporated in 1999, 13 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is nursing care, care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.

Cygnet (OE) Limited runs 12 CQC-registered services across 9 council areas; 10 of the 11 with a rating are Good or Outstanding (91%), against 83% for the same mix of services across England.

3 of its services are in Darlington.

It trades under the Cygnet Health Care brand, which covers 70 services run by 12 registered providers.

From the latest CQC inspection

  • The environment of a large (more than 6 people) living in one communal home does not meet the principles of Right support, right care, right culture.
  • Despite the large environment consideration had been given to the principles and meeting these, as follows: Right Support: People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well.
  • Where restrictions were imposed these were robustly reviewed, by the staff who knew people best and relevant professionals, to see if these were appropriate or could be reduced.
  • Infection control measures were in place, people were supported by staff to keep their home safe and clean.

Inspected 2 February 2023; report published 25 February 2023; supporting 13 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Track record

Registered in September 2013, it has 13 years on the CQC register.

CQC has published 6 overall ratings for it (2016–2023), starting at Requires improvement and improving to Good.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC lists 6 reports for this location, the latest dated 25 February 2023.

Family reviews

There are no reviews of Hollyhurst yet. If you know the service, your experience could help someone else.

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How Hollyhurst compares

  • Rated Good. Across Darlington, 86% of the 29 rated care homes are Good or Outstanding and 2 are Outstanding.
  • Its rating (February 2023) is more recent than 55% of care home ratings in Darlington.
  • With 22 beds it is smaller than 63% of care homes in Darlington, where the typical home has 41.
  • Registered with CQC in 2013: it has been registered longer than 41% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Darlington lists 3.

Based on the CQC register for Darlington as at Oct 2026.

Also nearby

Guides for families

Newer ratings near Darlington

What families ask about Hollyhurst

Who is the registered provider for Hollyhurst?
Cygnet (OE) Limited is the registered provider for Hollyhurst.
How big is Hollyhurst?
CQC registers Hollyhurst for 22 residents; ask about vacancies, room sizes and en-suite bathrooms.
Is Hollyhurst rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What are Hollyhurst's fees?
We don't have published prices from Hollyhurst yet. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Request a written quote and check what is charged on top.
Is Hollyhurst registered with CQC?
Yes: CQC lists it as a care home under location ID 1-894282013 and was rated Good overall in February 2023.
What is Hollyhurst's address?
It is at 118 Woodland Road, Darlington, DL3 9LN.
What type of care does Hollyhurst provide?
Its CQC registration covers nursing homes. Ask Hollyhurst how it would adapt if needs increase.
When was Hollyhurst last inspected?
The latest rating is dated 25 February 2023, 3 years ago; ask whether there have been changes since.
Is Hollyhurst registered for dementia care?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.

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Hollyhurst: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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