Care home · St Albans
HSN Care (Bricket Wood)
Illustrative photo, not of HSN Care (Bricket Wood)- Address
- 2-4 The Kestrels, Bucknalls Drive, Bricket Wood, St Albans, AL2 3YB
- Run by
- HSN Care (Bricket Wood) Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 12 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2016 (10 years)
- Registered manager
- Claire Hannah Politzer
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09549321)
- Last CQC check
- 25 Aug 2021
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Bricket Wood: Care homes in Bricket Wood (8) · Best rated care homes in Bricket Wood · Care homes for learning disability care in Bricket Wood · Care homes for care for adults under 65 in Bricket Wood
Read the full CQC inspection report · CQC location ID 1-2460925932
About HSN Care (Bricket Wood)
HSN Care (Bricket Wood) is a CQC-registered residential care home in St Albans, run by HSN Care (Bricket Wood) Limited. Its CQC registration covers adults under 65, including people living with physical disabilities, learning disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (August 2021). It is one of 8 CQC-registered care homes in and around Bricket Wood; 5 of those are rated Good or Outstanding.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Bricket Wood Care Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: physical disabilities (8 of the nearest 25); sight or hearing loss (5 of the nearest 25).
10 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in St Stephen ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Within about a 10-minute walk there is a pharmacy (9 min), a shop (9 min), a café (9 min) and a bus stop (5 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate HSN Care (Bricket Wood) at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask what notice is given before a fee increase and what triggers one.
People with savings under £23,250 may get help from Hertfordshire Council after a needs and financial assessment.
Track record
CQC registration dates from February 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 5 overall ratings for it (2017–2021), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
There are 5 CQC reports on file for this address; the newest is from 25 August 2021.
What the ratings tell you
HSN Care (Bricket Wood) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 147 of the 218 other care homes in Hertfordshire that CQC has rated.
Needs it is registered to meet
Registration details from CQC.
How CQC rated each area
- Safe160 of 219 in Hertfordshire
- Effective193 of 218 in Hertfordshire
- Caring194 of 218 in Hertfordshire
- Responsive182 of 217 in Hertfordshire
- Well-led148 of 219 in Hertfordshire
CQC key question ratings, published 25 August 2021. Under each rating: how many care homes in Hertfordshire share it.
Ownership and company checks
HSN Care (Bricket Wood) is run by Hsn Care (bricket Wood) Limited (company 09549321), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Earlier inspections
- May 2017
- Mar 2018
- Oct 2018
- May 2019
- Aug 2021
- Today Rating 5 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 25 August 2021
- CQC inspection report 25 May 2019
- CQC inspection report 17 October 2018
- CQC inspection report 9 March 2018
- CQC inspection report 3 May 2017
Area and map
- Ward
- St Stephen
- Parliamentary constituency
- St Albans
- NHS planning area
- NHS Central East Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Care homes in AL2 (13)
Larger map · Route planner · Map © OpenStreetMap contributors
Close by
- Bus stop 360 m (5 min walk) · 7 stops within 600 m
- Railway station Bricket Wood, 980 m (12 min walk)
- Pharmacy Bricket Wood Pharmacy, 700 m (9 min walk)
- Shop Londis, 710 m (9 min walk)
- Park 1.1 km (13 min walk)
- Café Bricket Wood Cafe, 750 m (9 min walk)
- Place of worship Saint Luke's Church, Bricket Wood, 680 m (9 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Key points from CQC's visit
- People's experience of using this service: People were cared for safely by a staff team who knew how to keep them safe from harm.
- Relatives said people were safe with one telling us, "The culture has changed completely since the last inspection and a good, open and safe culture is now embedded." Incidents were reported which triggered a review of people's care and where necessary were reported to the local authority.
- People benefitted from shared learning from incidents which supported safe care.
- People's health needs were safely met because assessments identified the key risks to their health and wellbeing.
Inspected 10 August 2021; report published 25 August 2021; supporting 12 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Family reviews
Be the first to review HSN Care (Bricket Wood). Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
What families ask about HSN Care (Bricket Wood)
- Does HSN Care (Bricket Wood) support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- How recent is HSN Care (Bricket Wood)'s CQC rating?
- 25 August 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
- What is HSN Care (Bricket Wood)'s address?
- It is at 2-4 The Kestrels, Bucknalls Drive, Bricket Wood, St Albans, AL2 3YB.
- Is HSN Care (Bricket Wood) a registered provider?
- HSN Care (Bricket Wood) is on the CQC register as a care home (ID 1-2460925932) and was rated Good overall in August 2021.
- What services is HSN Care (Bricket Wood) registered for?
- HSN Care (Bricket Wood) is registered for residential homes. Ask which of these it provides at the moment.
- How much does care from HSN Care (Bricket Wood) cost?
- No fee list from HSN Care (Bricket Wood) has reached us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Ask for a written quote that includes weekend and bank holiday rates.
- How did HSN Care (Bricket Wood) score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How many residents can HSN Care (Bricket Wood) take?
- HSN Care (Bricket Wood) is registered for up to 12 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who is the registered provider for HSN Care (Bricket Wood)?
- HSN Care (Bricket Wood) Limited is the registered provider for HSN Care (Bricket Wood).
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.