Care home · Tonbridge
Hyllden Heights Care Home
Illustrative photo, not of Hyllden Heights Care Home- Address
- 140 Tonbridge Road, Hildenborough, Tonbridge, TN11 9HJ
- Run by
- Oakland Opco B Limited (6 services)
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 78 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2023 (3 years)
- Registered manager
- Laurence Patrick Thurlow
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13400013)
- Last CQC check
- 28 Oct 2025
- Typical fees Estimated
- £1,660–£2,030 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Tonbridge: Care homes in Tonbridge (6) · Best rated care homes in Tonbridge · Care homes for dementia care in Tonbridge · Care homes for elderly care in Tonbridge · Care homes for care for adults under 65 in Tonbridge
CQC page for this service · CQC location ID 1-15323218420
About this home
Registered with CQC as a nursing home, Hyllden Heights Care Home is based in Tonbridge, run by Oakland Opco B Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (October 2025). It is one of 6 CQC-registered care homes in and around Tonbridge; 5 of those are rated Good or Outstanding.
Costs to expect
We estimate Hyllden Heights Care Home at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
The inspection, summarised
- Hyllden Heights Care Home provides accommodation and personal/nursing care to up to 78 older people.
- At the time of our visit 77 people were using the service.
- Risks to people were effectively managed to minimise the risk of potential harm.
- Feedback included remarks such as, “It’s quiet and pleasant, no issues so far.”; “I feel safe, it’s bright and welcoming.” and, “The atmosphere is very positive, staff are supportive—I feel quite settled.” Others commented on the quality of communication and care, saying, “They communicate very well.
Taken from CQC's own findings (Open Government Licence). Read the full report.
Choice nearby
There are 5 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Chestnut Lodge Care Home, 1.2 miles away.
2 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Hildenborough ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a pharmacy (3 min), a shop (4 min), a park (5 min), a café (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The registered provider
Hyllden Heights Care Home is run by Oakland Opco B Limited (company 13400013), incorporated in 2021, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Oakland Opco B Limited runs 6 CQC-registered services across 4 council areas; 2 of the 3 with a rating are Good or Outstanding (67%), against 83% for the same mix of services across England.
3 of its services are in Kent.
Who they support
Registration details from CQC.
Detailed scores
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Hyllden Heights Care Home scores 73%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 22 May 2025, published 28 October 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 15 April 2026 by Tonbridge and Malling. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Hyllden Heights Care Home"). Open Government Licence.
Location and local area
- Ward
- Hildenborough
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Tonbridge
- NHS integrated care board
- NHS Kent and Medway Integrated Care Board
- Type of area
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
Open the full map · Get directions · Map data: OpenStreetMap contributors
Close by
- Bus stop 60 m (1 min walk) · 14 stops within 600 m
- Railway station Hildenborough, 1.1 km (14 min walk)
- Pharmacy Thompson's Pharmacy, 280 m (3 min walk)
- Shop One Stop, 320 m (4 min walk)
- Park 410 m (5 min walk)
- Café Cafe 1809, 90 m (1 min walk)
- Place of worship St John the Evangelist, 390 m (5 min walk)
- Library Hildenborough Library, 300 m (4 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward and NHS boundaries from official postcode data, Open Government Licence.
The five key questions
- Safe75% score353 of 455 in Kent
- Effective71% score400 of 455 in Kent
- Caring75% score406 of 455 in Kent
- Responsive75% score395 of 455 in Kent
- Well-led71% score323 of 455 in Kent
As rated by CQC, published 28 October 2025. Under each rating: how many care homes in Kent share it.
Track record
Hyllden Heights Care Home has been registered with CQC since April 2023, about 3 years.
So far CQC has published one overall rating: Good, in October 2025.
Reading Hyllden Heights Care Home's CQC ratings
All five areas CQC looks at are rated Good for Hyllden Heights Care Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 322 of the 454 other care homes in Kent that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 73% overall.
Family reviews
No family has reviewed Hyllden Heights Care Home on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Quick answers about Hyllden Heights Care Home
- How many residents can Hyllden Heights Care Home take?
- Hyllden Heights Care Home has 78 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for Hyllden Heights Care Home?
- On CQC's register the provider is Oakland Opco B Limited.
- How much does Hyllden Heights Care Home charge?
- Hyllden Heights Care Home's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Hyllden Heights Care Home score on each CQC key question?
- CQC rates five key questions. For Hyllden Heights Care Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What is Hyllden Heights Care Home's address?
- It is at 140 Tonbridge Road, Hildenborough, Tonbridge, TN11 9HJ.
- Is Hyllden Heights Care Home regulated by the Care Quality Commission?
- Registered, yes: location 1-15323218420 on the Care Quality Commission register, listed as a care home and was rated Good overall in October 2025.
- What services is Hyllden Heights Care Home registered for?
- CQC lists Hyllden Heights Care Home under: nursing homes. Check which of these it is actively providing now.
- Is Hyllden Heights Care Home registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When did CQC last rate Hyllden Heights Care Home?
- CQC published the current rating on 28 October 2025. Older ratings are common, so ask about changes since.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.