Care home · Bristol

John Wills House

Rated Outstanding by CQC Rating published 14 January 2020 Rating 6 years old

Top rated 2026 · one of the services in Bristol, City of rated Outstanding by CQC

Rated 6 years ago. CQC's last published rating for this service is from January 2020. Ask what has changed since, such as the manager or the number of people they support.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of John Wills House
Address
Westbury Fields, Westbury-on-Trym, Bristol, BS10 6TU
Type of provider
Charity (registered charity 202151)
Service
Nursing home, Rehabilitation (illness/injury)
Beds
80 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Garden
Garden for residents (as stated on stmonicatrust.org.uk)
Registered with CQC
February 2011 (15 years)
Registered manager
Wendy Alison Leaman
Last CQC check
11 Mar 2021
Typical fees Estimated
£1,520–£1,860 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-126473591

About this home

John Wills House is a CQC-registered nursing home in Bristol, run by The Council of St Monica Trust. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Outstanding overall (January 2020). It is one of 16 CQC-registered care homes in and around Filton; 14 of those are rated Good or Outstanding.

From the latest CQC inspection

  • The service supports older people some of whom will be living with dementia.
  • Accommodation is over two floors and there are three different units.
  • The provider had robust visiting arrangements in place.
  • Each visitor had their temperature checked and signed a disclaimer to confirm they were symptom free from Covid-19 and were not feeling unwell prior to their visit.

Inspected 24 February 2021; report published 11 March 2021; supporting 80 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Who it can help

Registration details from CQC.

The company behind John Wills House

The Council of St Monica Trust runs 9 CQC-registered services across 3 council areas; 9 of the 9 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.

5 of its services are in Bristol, City of.

Past CQC ratings

  1. Nov 2014 Good
  2. Mar 2017 Good
  3. Jan 2020 Outstanding
  4. Mar 2021 Inspected but not rated
  5. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC documents

The neighbourhood

Ward
Southmead
Parliamentary constituency
Bristol North West
NHS area (integrated care board)
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in BS10 (12)

View on OpenStreetMap · Directions · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 150 m (2 min walk) · 21 stops within 600 m
  • GP surgery Greenway Community Practice, 370 m (5 min walk)
  • Pharmacy Greenway Pharmacy, 370 m (5 min walk)
  • Shop Concorde News & Convenience Store, 270 m (3 min walk)
  • Park Royal Victoria Park, 260 m (3 min walk)
  • Café Cafe des Amis, 480 m (6 min walk)
  • Place of worship branch community church, 540 m (7 min walk)
  • Library Henbury Library, 1.0 km (13 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Westbury Nursing Home And Westbury Garden Suite, under 0.5 miles away.

19 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Southmead ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.

Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (5 min), a shop (3 min), a park (3 min), a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Budgeting for this home

We estimate John Wills House at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.

Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.

Bristol, City of Council can help with costs for people with savings under £23,250, starting with a free assessment.

The ratings in context

Looking at the five areas: Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.

Across Bristol, City of, 3 of 84 rated care homes are Outstanding for Caring (4%), while 8 of 84 rated care homes are Outstanding for Responsive (10%), while 5 of 84 rated care homes are Outstanding for Well-led (6%).

The report's Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

Safe, effective, caring, responsive, well-led

  • SafeGood81 of 84 in Bristol, City of
  • EffectiveGood79 of 84 in Bristol, City of
  • CaringOutstanding3 of 84 in Bristol, City of
  • ResponsiveOutstanding8 of 84 in Bristol, City of
  • Well-ledOutstanding5 of 84 in Bristol, City of

As rated by CQC, published 14 January 2020. Under each rating: how many care homes in Bristol, City of share it; for example, 3 of 84 care homes in Bristol, City of rated Outstanding for Caring.

History with CQC

John Wills House has been registered with CQC since February 2011, about 15 years.

CQC has published 4 overall ratings for it (2014–2021), starting at Good and improving to Inspected but not rated.

No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

6 reports have been published for this location, most recently on 11 March 2021.

Family reviews

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John Wills House questions answered

What kind of care can John Wills House offer?
Its CQC registration covers nursing homes, rehabilitation (illness/injury). Ask John Wills House how it would adapt if needs increase.
Where is John Wills House based?
It is at Westbury Fields, Westbury-on-Trym, Bristol, BS10 6TU.
Is John Wills House regulated by the Care Quality Commission?
Yes: CQC lists it as a care home under location ID 1-126473591 and was rated Outstanding overall in January 2020.
Is John Wills House registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When did CQC last rate John Wills House?
The rating now shown was published on 14 January 2020, 6 years ago. Ask what has changed since then, for example in management or staffing.
How many beds does John Wills House have?
John Wills House is registered for up to 80 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Which provider runs John Wills House?
The Council of St Monica Trust is the registered provider for John Wills House.
How much does John Wills House charge?
John Wills House hasn't shared a price list with us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
How did John Wills House score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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