Care home · East Cowes

Kynance Residential Home

Rated Requires improvement by CQC Rating published 23 June 2026 Rated in the last 12 months
A carer talking with a resident in a care home room Illustrative photo, not of Kynance Residential Home
Address
Mentfade Limited, 97 York Avenue, East Cowes, PO32 6BP
Run by
Mentfade Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
32 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
Corinne Lovejoy
Company check
Active, trading since 1982 (44 years), accounts up to date (Companies House 01623529)
Last CQC check
23 Jun 2026
Typical fees Estimated
£1,460–£1,780 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-120443108

The service in brief

Kynance Residential Home is a CQC-registered residential care home in East Cowes, run by Mentfade Limited. Its CQC registration covers older people, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Requires improvement overall (June 2026). Safe and Well-led were rated Requires improvement. It is one of 4 CQC-registered care homes in and around East Cowes; 3 of those are rated Good or Outstanding.

Past CQC ratings

  1. Mar 2016 Requires improvement
  2. Mar 2017 Requires improvement
  3. May 2018 Good
  4. Jun 2026 Requires Improvement
  5. Today Rated in the last 12 months

Published CQC ratings in date order. The latest rating is lower than the one before.

Reports on the CQC website

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 16 January 2026 by Isle of Wight. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Mentfade Ltd Kynance Residential Home"). Open Government Licence.

Where it is

Ward
East Cowes
Parliamentary constituency
Isle of Wight West
Integrated care board
NHS Hampshire and Isle of Wight Integrated Care Board
Urban or rural
Larger rural, further from a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England

Larger map · How to get there · © OpenStreetMap contributors

Within walking distance

  • Bus stop 120 m (2 min walk) · 17 stops within 600 m
  • GP surgery East Cowes Medical Centre, 540 m (7 min walk)
  • Pharmacy Allied Pharmacy, 550 m (7 min walk)
  • Shop Websters, 400 m (5 min walk)
  • Park 120 m (1 min walk)
  • Café Artisan, 320 m (4 min walk)
  • Place of worship St Davids, 120 m (1 min walk)
  • Library East Cowes Community Library, 450 m (6 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

What the ratings tell you

For Kynance Residential Home, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Isle of Wight, 15 of 58 rated care homes are Requires improvement for Safe (26%), while 15 of 58 rated care homes are Requires improvement for Well-led (26%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

From the latest CQC inspection

  • This assessment was carried out between 27 April 2026 and 14 May 2026.
  • Kynance Residential Home provides accommodation and personal care for older people, some of whom may be living with dementia.
  • This assessment was commenced as part of the return to good methodology but was expanded to a comprehensive assessment following concerns identified during the inspection.
  • One person told us, “Carers are very kind, all staff lovely and helpful,” and relatives described staff as caring and supportive.

Inspected 10 April 2018; report published 18 May 2018. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Ratings for safety, care and leadership

  • SafeRequires improvement15 of 58 in Isle of Wight
  • EffectiveGood47 of 58 in Isle of Wight
  • CaringGood51 of 58 in Isle of Wight
  • ResponsiveGood47 of 58 in Isle of Wight
  • Well-ledRequires improvement15 of 58 in Isle of Wight

As rated by CQC, published 23 June 2026. Under each rating: how many care homes in Isle of Wight share it.

What it may cost

We estimate Kynance Residential Home at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

People with savings under £23,250 may get help from Isle of Wight Council after a needs and financial assessment.

Ownership and company checks

Kynance Residential Home is run by Mentfade Limited (company 01623529), incorporated in 1982, 28 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

The local picture

There are 7 other care homes within 3 miles, 5 of them rated Good or Outstanding; the nearest is Powys House Residential Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (5 of the nearest 25).

5 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in East Cowes ward, classed by ONS as larger rural (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (7 min), a shop (5 min), a park (1 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Who they support

  • Dementia
  • Older people
  • Physical disabilities
  • Sensory impairments

Taken from its CQC registration.

How long it has been running

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2016–2026), starting at Requires improvement and improving to Requires Improvement.

Reports on record: 6, with the most recent dated 18 May 2018.

Family reviews

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Questions about Kynance Residential Home

What services is Kynance Residential Home registered for?
Kynance Residential Home is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
What is Kynance Residential Home's address?
It is at Mentfade Limited, 97 York Avenue, East Cowes, PO32 6BP.
Is Kynance Residential Home regulated by the Care Quality Commission?
Yes. Kynance Residential Home is registered with the Care Quality Commission as a care home (location ID 1-120443108) and was rated Requires improvement overall in June 2026.
Is Kynance Residential Home registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When was Kynance Residential Home last inspected?
23 June 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
How many beds does Kynance Residential Home have?
CQC registers Kynance Residential Home for 32 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who runs Kynance Residential Home?
On CQC's register the provider is Mentfade Limited.
How much does care from Kynance Residential Home cost?
No fee list from Kynance Residential Home has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
How is Kynance Residential Home rated for safety and leadership?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.

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