Care home · Lancaster
Longcroft
Illustrative photo, not of Longcroft- Address
- 58 Westbourne Road, Lancaster, LA1 5EF
- Run by
- Langley House Trust (8 services)
- Type of provider
- Charity (registered charity 1146304)
- Service
- Residential care home, Home care agency, Supported living
- Beds
- 15 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2012 (14 years)
- Registered manager
- Lisa Letch
- Company check
- Active, trading since 2011 (14 years), accounts up to date (Companies House 07888191)
- Last CQC check
- 30 Jul 2025
- Typical fees Estimated
- £1,130–£1,380 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care · Accommodation for persons who require nursing or personal care
More in Lancaster: Care homes in Lancaster (8) · Best rated care homes in Lancaster · Care homes for dementia care in Lancaster · Care homes for elderly care in Lancaster · Care homes for physical disability care in Lancaster
Full report at cqc.org.uk · CQC location ID 1-442981500
Longcroft at a glance
Longcroft in Lancaster is registered with the Care Quality Commission as a residential care home, run by Langley House Trust. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Good overall (July 2025). It is one of 8 CQC-registered care homes in and around Lancaster; 7 of those are rated Good or Outstanding.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Laurel Bank, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (3 of the nearest 25); mental health conditions (8 of the nearest 25); sight or hearing loss (3 of the nearest 25).
Its rating is more recent than any of the 25 nearest rated care homes.
It sits in Marsh ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.
Within about a 10-minute walk there is a shop (5 min), a park (6 min), a café (7 min), a bus stop (1 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.
The five key questions
- Safe75% score304 of 388 in Lancashire
- Effective75% score338 of 388 in Lancashire
- Caring75% score363 of 388 in Lancashire
- Responsive75% score348 of 388 in Lancashire
- Well-led79% score301 of 388 in Lancashire
As rated by CQC, published 30 July 2025. Under each rating: how many care homes in Lancashire share it.
What it may cost
We estimate Longcroft at £1,130–£1,380 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.
Ask how often fees rise and whether they go up if care needs increase.
Council help is possible below £23,250 in savings: ask Lancashire Council for a free care needs assessment.
Scores behind the rating
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Longcroft scores 76%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 79%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 29 April 2025, published 30 July 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Rating history
- Mar 2017
- Apr 2019
- Jul 2025
- Today Rating 1 year old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 5 April 2019
- CQC inspection report 2 March 2017
- Inspection report 27 July 2013
- Inspection report 18 October 2012
The neighbourhood
- Ward
- Marsh
- Council
- Lancashire County Council · paying for care
- Parliamentary constituency
- Lancaster and Wyre
- Local NHS (ICB)
- NHS Lancashire and South Cumbria Integrated Care Board
- Setting
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in LA1 (8)
View on OpenStreetMap · Plan a journey · OpenStreetMap (ODbL)
Nearby
- Bus stop 110 m (1 min walk) · 16 stops within 600 m
- Railway station Lancaster, 540 m (7 min walk)
- GP surgery King Street Medical Practice, 810 m (10 min walk)
- Pharmacy Fox & Medcalfe Pharmacy, 820 m (10 min walk)
- Shop Tesco Express, 390 m (5 min walk)
- Park 490 m (6 min walk)
- Café Costa, 540 m (7 min walk)
- Place of worship Church of St Thomas More, 430 m (5 min walk)
- Library Marsh Community Centre, 480 m (6 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward and NHS boundaries from official postcode data, Open Government Licence.
How long it has been running
Registered in July 2012, it has 14 years on the CQC register.
CQC has published 3 overall ratings for it (2017–2025), starting at Good and staying Good every time.
The CQC website holds 4 reports for it, the latest from 5 April 2019.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 300 of the 387 other care homes in Lancashire that CQC has rated.
Under CQC's newer scoring, its strongest area is Well-led at 79% and its lowest is Safe at 75%, averaging 76% overall.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The inspection, summarised
- In addition people may have, mental health needs learning disabilities or autism.
- The home is a large, detached property set in extensive gardens.
- People living in the home need to be able to use stairs because all bedrooms are upstairs.
- People who lived in the home said they thought living in the home was alright and the staff were polite, kind and helpful.
Inspected 6 March 2019; report published 5 April 2019; supporting 14 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The company behind Longcroft
Longcroft is run by Langley Trust (company 07888191), incorporated in 2011.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
Its registered business activity is other residential care and other social work without accommodation.
Langley House Trust runs 12 CQC-registered services across 6 council areas; 9 of the 9 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
5 of its services are in Lancashire.
Family reviews
There are no reviews of Longcroft yet. If you know the service, your experience could help someone else.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Longcroft: common questions
- When did CQC last rate Longcroft?
- The rating now shown was published on 30 July 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- Can Longcroft care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Longcroft registered with CQC?
- Yes. Longcroft is registered with the Care Quality Commission as a care home (location ID 1-442981500) and was rated Good overall in July 2025.
- Where is Longcroft?
- It is at 58 Westbourne Road, Lancaster, LA1 5EF.
- What services is Longcroft registered for?
- Longcroft is registered for residential homes, homecare agencies, supported living. Ask which of these it provides at the moment.
- How is Longcroft rated for safety and leadership?
- CQC rates five key questions. For Longcroft: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does Longcroft charge?
- Longcroft has not published its fees with us. Residential care home typically costs £1,205 a week (average 2026 self-funder fees in North West). A written quote should spell out weekend, bank holiday and short-notice rates.
- Which provider runs Longcroft?
- CQC lists Langley House Trust as the provider responsible for Longcroft.
- How many beds does Longcroft have?
- Longcroft is registered for up to 15 residents. Ask about current vacancies and whether rooms have en-suite facilities.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.