Care home · Norwich
Mary Chapman Court
Illustrative photo, not of Mary Chapman Court- Address
- Mary Chapman Close, Dussindale, Norwich, NR7 0UD
- Run by
- MMCG (CCH) (2) Limited (13 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 34 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2011 (15 years)
- Part of
- Maria Mallaband Care Group
- Registered manager
- Mihaela Laza
- Company check
- Active, trading since 2011 (15 years), accounts up to date (Companies House 07714184)
- Last CQC check
- 8 Nov 2023
- Typical fees Estimated
- £1,350–£1,650 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Rackheath: Care homes in Rackheath (15) · Best rated care homes in Rackheath · Care homes for dementia care in Rackheath · Care homes for elderly care in Rackheath
Full report at cqc.org.uk · CQC location ID 1-310528504
About this home
Mary Chapman Court is a CQC-registered residential care home in Norwich, run by MMCG (CCH) (2) Limited. Its CQC registration covers older people, including people living with dementia.
At its most recent rating, CQC judged it Good overall (November 2023), with Caring rated Outstanding. It is one of 15 CQC-registered care homes in and around Rackheath; 10 of those are rated Good or Outstanding.
Specialisms
Taken from its CQC registration.
What CQC's inspectors reported
- Information relating to the reason for administration of 'as required medicines' was not consistently recorded.
- The registered manager took action during the inspection to address this shortfall.
- Staff had received training in the safe administration and management of medicines.
- Staff provided mixed feedback regarding the staffing levels in the service.
Inspected 26 October 2023; report published 8 November 2023; supporting 34 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
How its rating has changed
- Aug 2016
- Nov 2017
- Nov 2023
- Today Rating 2 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 8 November 2023
- CQC inspection report 29 November 2017
- CQC inspection report 17 August 2016
- Inspection report 14 February 2014
- Inspection report 4 January 2013
- Inspection report 31 August 2012
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 22 September 2026 by Broadland. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Mary Chapman Court"). Open Government Licence.
Where it is
- Ward
- Thorpe St Andrew South East
- Council
- Norfolk County Council · paying for care
- Parliamentary constituency
- Norwich North
- Local NHS (ICB)
- NHS Norfolk and Suffolk Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in NR7 (14)
View on OpenStreetMap · How to get there · © OpenStreetMap contributors
Nearby
- Bus stop 140 m (2 min walk) · 18 stops within 600 m
- Shop Sainsbury's, 160 m (2 min walk)
- Park Tree Plantation, 680 m (9 min walk)
- Café The Terrace, 380 m (5 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Ownership and company checks
Mary Chapman Court is run by Mmcg (cch) (2) Limited (company 07714184), incorporated in 2011.
At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
MMCG (CCH) (2) Limited runs 13 CQC-registered services across 7 council areas; 9 of the 13 with a rating are Good or Outstanding (69%), against 83% for the same mix of services across England.
4 of its services are in Norfolk.
It trades under the Maria Mallaband Care Group brand, which covers 69 services run by 30 registered providers.
CQC ratings, area by area
- Safe179 of 290 in Norfolk
- Effective229 of 290 in Norfolk
- Caring17 of 290 in Norfolk
- Responsive232 of 290 in Norfolk
- Well-led153 of 290 in Norfolk
Ratings from CQC's most recent report, published 8 November 2023. Under each rating: how many care homes in Norfolk share it; for example, 17 of 290 care homes in Norfolk rated Outstanding for Caring.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Dussindale Park, under 0.5 miles away.
4 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in Thorpe St Andrew South East ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a shop (2 min), a park (9 min), a café (5 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Mary Chapman Court at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.
Ask what notice is given before a fee increase and what triggers one.
If savings are under the upper limit (£23,250 in England), Norfolk Council may pay part of the cost after a free care needs assessment.
Track record
Mary Chapman Court has been registered with CQC since October 2011, about 15 years.
CQC has published 3 overall ratings for it (2016–2023), starting at Requires improvement and improving to Good.
There are 6 CQC reports on file for this address; the newest is from 8 November 2023.
What the ratings tell you
Area by area, Caring is rated Outstanding; 4 other areas are Good.
Across Norfolk, 17 of 290 rated care homes are Outstanding for Caring (6%).
Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.
Family reviews
There are no reviews of Mary Chapman Court yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Frequently asked about Mary Chapman Court
- How much does Mary Chapman Court charge?
- We don't have published prices from Mary Chapman Court yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Request a written quote and check what is charged on top.
- How did Mary Chapman Court score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How many beds does Mary Chapman Court have?
- Mary Chapman Court is registered for up to 34 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who is the registered provider for Mary Chapman Court?
- On CQC's register the provider is MMCG (CCH) (2) Limited.
- Can Mary Chapman Court care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How recent is Mary Chapman Court's CQC rating?
- CQC published the current rating on 8 November 2023, 2 years ago. Older ratings are common, so ask about changes since.
- What type of care does Mary Chapman Court provide?
- CQC lists Mary Chapman Court under: residential homes. Check which of these it is actively providing now.
- Where is Mary Chapman Court based?
- It is at Mary Chapman Close, Dussindale, Norwich, NR7 0UD.
- Is Mary Chapman Court regulated by the Care Quality Commission?
- It is. The CQC register records Mary Chapman Court as a care home, location ID 1-310528504 and was rated Good overall in November 2023.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.