Care home · Redditch
Miles House - 4 Hentland Close
Illustrative photo, not of Miles House - 4 Hentland Close- Address
- Winyates West, Redditch, B98 0LP
- Run by
- MADeBA Care Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- May 2011 (15 years)
- Registered manager
- Shambuyi Kayemba
- Company check
- Active, trading since 2010 (15 years), accounts up to date (Companies House 07433156)
- Last CQC check
- 31 Mar 2026
- Typical fees Estimated
- £1,170–£1,420 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Redditch: Care homes in Redditch (11) · Best rated care homes in Redditch · Care homes for physical disability care in Redditch · Care homes for learning disability care in Redditch
See this service on the CQC website · CQC location ID 1-310928802
The service in brief
Miles House - 4 Hentland Close in Redditch is registered with the Care Quality Commission as a residential care home, run by MADeBA Care Ltd. Its registered specialisms include physical disabilities and learning disabilities.
CQC rated it Requires improvement overall (March 2026). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 11 CQC-registered care homes in and around Redditch; 9 of those are rated Good or Outstanding.
Rating history
- Jan 2016
- Feb 2017
- Aug 2019
- Mar 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 16 August 2019
- CQC inspection report 25 February 2017
- CQC inspection report 27 January 2016
- Inspection report 25 May 2013
- Inspection report 21 December 2012
Finding it
- Ward
- Winyates
- Parliamentary constituency
- Redditch
- NHS area (integrated care board)
- NHS Herefordshire and Worcestershire Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
Open the full map · Plan a journey · Map data: OpenStreetMap contributors
Around the building
- Bus stop 180 m (2 min walk) · 11 stops within 600 m
- GP surgery Maple View Medical Practice, 1.3 km (16 min walk)
- Pharmacy Rowlands Pharmacy, 1.3 km (16 min walk)
- Shop Lidl, 520 m (7 min walk)
- Park 240 m (3 min walk)
- Café Starbucks, 680 m (8 min walk)
- Place of worship St Peter's Church, Ipsley, 1.1 km (13 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Choice nearby
There are 15 other care homes within 3 miles, 14 of them rated Good or Outstanding; the nearest is Haywood Lodge, 1.0 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (6 of the nearest 25).
4 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Winyates ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.
Within about a 10-minute walk there is a shop (7 min), a park (3 min), a café (8 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Who the service is registered for
Taken from its CQC registration.
Costs to expect
We estimate Miles House - 4 Hentland Close at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.
Ask how often fees rise and whether they go up if care needs increase.
Worcestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.
The registered provider
Miles House - 4 Hentland Close is run by Madeba Care Ltd (company 07433156), incorporated in 2010.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 2 active directors and there is no insolvency history.
MADeBA Care Ltd runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 86% for the same mix of services across England.
All 2 are in Worcestershire, so it is a local operator rather than a national chain.
Track record
Miles House - 4 Hentland Close has been registered with CQC since May 2011, about 15 years.
CQC has published 4 overall ratings for it (2016–2026), starting at Requires improvement and improving to Requires Improvement.
There are 5 CQC reports on file for this address; the newest is from 16 August 2019.
CQC ratings, area by area
- Safe22 of 156 in Worcestershire
- Effective8 of 156 in Worcestershire
- Caring4 of 156 in Worcestershire
- Responsive7 of 156 in Worcestershire
- Well-led32 of 156 in Worcestershire
Source: CQC, published 31 March 2026. Under each rating: how many care homes in Worcestershire share it.
What inspectors found
- We visited on 9 and 15 December 2025 and 12 January 2026 following concerns raised about the service.
- Right Support The manager demonstrated an understanding of these principles and applied some elements in practice, for example by promoting aspects of choice and control and encouraging person‑centred approaches aligned with human rights‑based care.
- Right care The provider did not consistently provide care which upheld people’s dignity, privacy and individual needs.
- People did not always experience positive or meaningful interactions with staff.
Inspected 22 July 2019; report published 16 August 2019; supporting 4 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Reading Miles House - 4 Hentland Close's CQC ratings
Looking at the five areas: Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Worcestershire, 22 of 156 rated care homes are Requires improvement for Safe (14%), while 8 of 156 rated care homes are Requires improvement for Effective (5%), while 4 of 156 rated care homes are Requires improvement for Caring (3%), while 7 of 156 rated care homes are Requires improvement for Responsive (4%), while 32 of 156 rated care homes are Requires improvement for Well-led (21%).
If you are considering it, read the Safe, Effective, Caring, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Miles House - 4 Hentland Close stands locally
- Rated Requires improvement. Across Worcestershire, 87% of the 156 rated care homes are Good or Outstanding and 7 are Outstanding.
- Its rating (March 2026) is more recent than 86% of care home ratings in Worcestershire.
- With 5 beds it is smaller than 94% of care homes in Worcestershire, where the typical home has 38.
- Registered with CQC in 2011: it has been registered longer than 59% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Worcestershire lists 4.
- Areas CQC rated below Good: Safe (15% of care homes in Worcestershire are also rated below Good here); Effective (5% of care homes in Worcestershire are also rated below Good here); Caring (3% of care homes in Worcestershire are also rated below Good here); Responsive (4% of care homes in Worcestershire are also rated below Good here); Well-led (21% of care homes in Worcestershire are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Worcestershire as at Oct 2026.
Nearest care homes
Guides for families
Recently rated care homes near Redditch
- Stonebridge Nursing HomeOct 2025
- Southcrest Nursing HomeJun 2026
- MillcroftJun 2025
Miles House - 4 Hentland Close: common questions
- Which provider runs Miles House - 4 Hentland Close?
- Miles House - 4 Hentland Close is run by MADeBA Care Ltd, the registered provider on the CQC register.
- How many beds does Miles House - 4 Hentland Close have?
- CQC capacity for Miles House - 4 Hentland Close: 5 beds. Ask about current availability and room facilities.
- Is Miles House - 4 Hentland Close rated well for safety?
- CQC rates five key questions. For Miles House - 4 Hentland Close: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Miles House - 4 Hentland Close's fees?
- Miles House - 4 Hentland Close's prices aren't on our site yet. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Get the quote in writing, including any extra charges.
- What type of care does Miles House - 4 Hentland Close provide?
- Miles House - 4 Hentland Close is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Is Miles House - 4 Hentland Close registered with CQC?
- Yes. Miles House - 4 Hentland Close is registered with the Care Quality Commission as a care home (location ID 1-310928802) and was rated Requires improvement overall in March 2026.
- What is Miles House - 4 Hentland Close's address?
- It is at Winyates West, Redditch, B98 0LP.
- When did CQC last rate Miles House - 4 Hentland Close?
- The latest rating is dated 31 March 2026; ask whether there have been changes since.
- Does Miles House - 4 Hentland Close support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Care homes in neighbouring towns
In Worcestershire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.