Care home · Bristol
Mulberry House
Illustrative photo, not of Mulberry House- Address
- 34 Claypool Road, Bristol, BS15 9QH
- Run by
- Milestones Trust (36 services)
- Type of provider
- Charity (registered charity 294377)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- July 2017 (9 years)
- Part of
- Milestones Trust
- Registered manager
- Michelle Ann Osmond
- Company check
- Active, trading since 1986 (40 years), accounts up to date (Companies House 02011021)
- Last CQC check
- 4 Jul 2018
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Kingswood: Care homes in Kingswood (27) · Best rated care homes in Kingswood · Care homes for elderly care in Kingswood · Care homes for learning disability care in Kingswood · Care homes for care for adults under 65 in Kingswood
Open CQC's full report · CQC location ID 1-4099698493
An overview of Mulberry House
Mulberry House is a CQC-registered residential care home in Bristol, run by Milestones Trust. Its CQC registration covers adults of all ages, including people living with learning disabilities.
At its most recent rating, CQC judged it Good overall (July 2018). It is one of 27 CQC-registered care homes in and around Kingswood; 27 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 59 of the 73 other care homes in South Gloucestershire that CQC has rated.
Budgeting for this home
We estimate Mulberry House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
With savings below £23,250, South Gloucestershire Council may contribute once it has carried out a free needs assessment.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is 2a Court Road, under 0.5 miles away.
23 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Kingswood ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Within about a 10-minute walk there is a shop (7 min), a park (7 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
History with CQC
Registered in July 2017, it has 9 years on the CQC register.
One overall rating to date: Good, published July 2018.
8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
What CQC's inspectors reported
- This was the first inspection of Mulberry House since registration in July 2017 with the Care Quality Commission.
- This service was previously located in Warmley near Bristol.
- The Trust purchased this new property because it was recognised that the people needed accommodation that was all on one level.
- Four of the five people moved to the new property together from the property in Warmley.
Inspected 11 June 2018; report published 4 July 2018. Taken from CQC's own findings (Open Government Licence). Read the full report.
Who runs it
Mulberry House is run by Milestones Trust (company 02011021), incorporated in 1986, 31 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Milestones Trust runs 36 CQC-registered services across 5 council areas; 34 of the 36 with a rating are Good or Outstanding (94%), against 83% for the same mix of services across England.
14 of its services are in South Gloucestershire.
It trades under the Milestones Trust brand, which covers 36 services run by 1 registered provider.
Ratings over time
- Jul 2018
- Today Rating 8 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 4 July 2018
Where it is
- Ward
- Kingswood
- Parliamentary constituency
- Bristol North East
- Local NHS (ICB)
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in BS15 (18)
Bigger map · Directions · OpenStreetMap (ODbL)
Nearby
- Bus stop 150 m (2 min walk) · 21 stops within 600 m
- GP surgery 830 m (10 min walk)
- Pharmacy Well Pharmacy, 850 m (11 min walk)
- Shop Kings Food & Wine, 560 m (7 min walk)
- Park Kingswood Park, 570 m (7 min walk)
- Café Kingswood Cafe, 330 m (4 min walk)
- Place of worship Potters Wood Methodist Church, 280 m (4 min walk)
- Library Hanham Library, 1.1 km (14 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Specialisms
As listed with the regulator.
The five key questions
- Safe70 of 74 in South Gloucestershire
- Effective71 of 74 in South Gloucestershire
- Caring62 of 74 in South Gloucestershire
- Responsive64 of 74 in South Gloucestershire
- Well-led60 of 74 in South Gloucestershire
From CQC's latest report, published 4 July 2018. Under each rating: how many care homes in South Gloucestershire share it.
Family reviews
Be the first to review Mulberry House. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Good. Across South Gloucestershire, 96% of the 74 rated care homes are Good or Outstanding and 11 are Outstanding.
- Its rating (July 2018) is more recent than 4% of care home ratings in South Gloucestershire.
- With 5 beds it is smaller than 92% of care homes in South Gloucestershire, where the typical home has 21.
- Registered with CQC in 2017: it has been registered longer than 37% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in South Gloucestershire lists 3.
Based on the CQC register for South Gloucestershire as at Oct 2026.
Closest alternatives
Guides for families
Similar care homes near Kingswood, rated recently
- Fairview Court Care HomeNov 2025
- Kenver House LimitedDec 2025
- 46 Bath RoadJun 2026
Mulberry House: common questions
- Who runs Mulberry House?
- Mulberry House is run by Milestones Trust, the registered provider on the CQC register.
- How many residents can Mulberry House take?
- CQC registers Mulberry House for 5 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Is Mulberry House rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does care from Mulberry House cost?
- Mulberry House's prices aren't on our site yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What services is Mulberry House registered for?
- Its CQC registration covers residential homes. Ask Mulberry House how it would adapt if needs increase.
- Is Mulberry House registered with CQC?
- Yes. Mulberry House is registered with the Care Quality Commission as a care home (location ID 1-4099698493) and was rated Good overall in July 2018.
- Where is Mulberry House based?
- It is at 34 Claypool Road, Bristol, BS15 9QH.
- How recent is Mulberry House's CQC rating?
- 4 July 2018 is when the current rating was published, 8 years ago. Check what has changed since, such as the manager or staffing.
- Can Mulberry House care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.