Care home · Bournemouth
Nightingale
Illustrative photo, not of Nightingale- Address
- 46-48 Stourcliffe Avenue, Bournemouth, BH6 3PX
- Run by
- Cygnet Care Services Limited (11 services)
- Service
- Residential care home
- Beds
- 12 (registered with CQC)
- Registered with CQC
- October 2016 (10 years)
- Part of
- Cygnet Health Care
- Registered manager
- Kerry Ann Morrell-Tourle
- Company check
- Active, trading since 1992 (34 years), accounts up to date (Companies House 02683377)
- Last CQC check
- 17 Nov 2025
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
Full report at cqc.org.uk · CQC location ID 1-2957811325
An overview of Nightingale
Registered with CQC as a residential care home, Nightingale is based in Bournemouth, run by Cygnet Care Services Limited. It supports adults under 65, with registered specialisms in learning disabilities.
Its latest CQC rating is Good overall (November 2025). It is one of 62 CQC-registered care homes in and around Bournemouth; 59 of those are rated Good or Outstanding.
Each area CQC checks
- Safe75% score123 of 129 in Bournemouth, Christchurch and Poole
- Effective75% score119 of 129 in Bournemouth, Christchurch and Poole
- Caring75% score121 of 129 in Bournemouth, Christchurch and Poole
- Responsive75% score117 of 129 in Bournemouth, Christchurch and Poole
- Well-led75% score117 of 129 in Bournemouth, Christchurch and Poole
Source: CQC, published 17 November 2025. Under each rating: how many care homes in Bournemouth, Christchurch and Poole share it.
The ratings in context
All five areas CQC looks at are rated Good for Nightingale: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 116 of the 128 other care homes in Bournemouth, Christchurch and Poole that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
CQC's scores in detail
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Nightingale scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 10 September 2025, published 17 November 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Past CQC ratings
- Nov 2017
- Apr 2019
- Nov 2025
- Today Rated in the last 12 months
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 26 April 2019
- CQC inspection report 15 November 2017
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 November 2025 by Bournemouth, Christchurch and Poole. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Nightingale Cygnet Health Care"). Open Government Licence.
Location and local area
- Ward
- West Southbourne
- Parliamentary constituency
- Bournemouth East
- Local NHS (ICB)
- NHS Dorset Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in BH6 (20)
Larger map · Directions · Map data: OpenStreetMap contributors
Around the building
- Bus stop 100 m (1 min walk) · 18 stops within 600 m
- Railway station Pokesdown, 1.4 km (18 min walk)
- GP surgery Marine Surgery, 420 m (5 min walk)
- Pharmacy Boots, 570 m (7 min walk)
- Shop Carbery Food & Wine, 370 m (5 min walk)
- Park Fisherman's Walk, 490 m (6 min walk)
- Café Jubillatte Cafe, 360 m (5 min walk)
- Place of worship Immanuel Church, 370 m (5 min walk)
- Library Pokesdown & Southbourne Library, 920 m (12 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
The inspection, summarised
- At the time of inspection, there 10 people living in one adapted building.
- The inspection took place between 15 September and 16 September 2025.
- People received respectful support from staff, who encouraged them to make choices, maintain their independence, and live fulfilling lives.
- People and their relatives spoke highly about Nightingale, confirming needs were consistently met through effective and person-centred care.
Inspected 25 March 2019; report published 26 April 2019. From the regulator's own summary (Open Government Licence). Read the full report.
Who they support
From the CQC register; ask how each need is met in practice.
What it may cost
We estimate Nightingale at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Bournemouth, Christchurch and Poole Council may pay part of the cost after a free care needs assessment.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Seabourne House Care Home, under 0.5 miles away.
6 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in West Southbourne ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (7 min), a shop (5 min), a park (6 min), a café (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The company behind Nightingale
Nightingale is run by Cygnet Care Services Limited (company 02683377), incorporated in 1992, 24 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Cygnet Care Services Limited runs 11 CQC-registered services across 7 council areas; 8 of the 11 with a rating are Good or Outstanding (73%), against 83% for the same mix of services across England.
2 of its services are in Bournemouth, Christchurch and Poole.
It trades under the Cygnet Health Care brand, which covers 70 services run by 12 registered providers.
How long it has been running
Nightingale has been registered with CQC since October 2016, about 10 years.
CQC has published 3 overall ratings for it (2017–2025), starting at Good and staying Good every time.
There are 2 CQC reports on file for this address; the newest is from 26 April 2019.
Family reviews
There are no reviews of Nightingale yet. If you know the service, your experience could help someone else.
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How Nightingale compares
- Rated Good. Across Bournemouth, Christchurch and Poole, 96% of the 129 rated care homes are Good or Outstanding and 8 are Outstanding.
- Its rating (November 2025) is more recent than 80% of care home ratings in Bournemouth, Christchurch and Poole.
- With 12 beds it is smaller than 70% of care homes in Bournemouth, Christchurch and Poole, where the typical home has 25.
- Registered with CQC in 2016: it has been registered longer than 38% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Bournemouth, Christchurch and Poole lists 3.
Based on the CQC register for Bournemouth, Christchurch and Poole as at Oct 2026.
Other care homes close by
Guides for families
Other care homes near Bournemouth with recent ratings
Frequently asked about Nightingale
- Can Nightingale care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When was Nightingale last inspected?
- The rating now shown was published on 17 November 2025. Ask what has changed since then, for example in management or staffing.
- Where is Nightingale based?
- It is at 46-48 Stourcliffe Avenue, Bournemouth, BH6 3PX.
- Is Nightingale registered with CQC?
- Yes. Nightingale is registered with the Care Quality Commission as a care home (location ID 1-2957811325) and was rated Good overall in November 2025.
- What services is Nightingale registered for?
- Registration for Nightingale covers: residential homes. Check which of these it offers today.
- What are Nightingale's fees?
- Nightingale has not published its fees with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Request a written quote and check what is charged on top.
- How is Nightingale rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How many beds does Nightingale have?
- Nightingale is registered for up to 12 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who is the registered provider for Nightingale?
- Nightingale is run by Cygnet Care Services Limited, the registered provider on the CQC register.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.