Care home · Paignton

Oldway Heights

Rated Good by CQC Rating published 5 April 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from April 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Two people talking at a support session Illustrative photo, not of Oldway Heights
Address
40 Headland Park Road, Paignton, TQ3 2EL
Run by
Oldway Heights Limited
Service
Residential care home
Beds
43 (registered with CQC)
Registered with CQC
September 2018 (8 years)
Registered manager
Jayne Bastafield
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10998696)
Last CQC check
5 Apr 2022
Typical fees Estimated
£1,300–£1,590 a week for residential care. Estimate only, from published local rates. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-5697201700

An overview of Oldway Heights

Oldway Heights in Paignton is registered with the Care Quality Commission as a residential care home, run by Oldway Heights Limited. The service is registered to support adults of all ages and lists physical disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (April 2022). It is one of 22 CQC-registered care homes in and around Paignton; 18 of those are rated Good or Outstanding.

The company behind Oldway Heights

Oldway Heights is run by Oldway Heights Limited (company 10998696), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Each area CQC checks

  • SafeGood56 of 70 in Torbay
  • EffectiveGood59 of 70 in Torbay
  • CaringGood66 of 70 in Torbay
  • ResponsiveGood63 of 70 in Torbay
  • Well-ledGood51 of 70 in Torbay

Source: CQC, published 5 April 2022. Under each rating: how many care homes in Torbay share it.

Past CQC ratings

  1. Sep 2019 Requires improvement
  2. Apr 2022 Good
  3. Today Rating 4 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Published inspection reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 22 January 2026 by Torbay. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Oldway Heights"). Open Government Licence.

Finding it

Ward
Preston
Parliamentary constituency
Torbay
NHS integrated care board
NHS Devon Integrated Care Board
Setting
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in TQ3 (14)

Larger map · How to get there · Map © OpenStreetMap contributors

Close by

  • Bus stop 30 m (1 min walk) · 28 stops within 600 m
  • Railway station Torquay, 1.7 km
  • GP surgery Pembroke House Surgery, 430 m (5 min walk)
  • Pharmacy Day Lewis Pharmacy, 440 m (6 min walk)
  • Shop Spar, 200 m (3 min walk)
  • Park Preston Park, 360 m (5 min walk)
  • Café Four Seasons Cafe, 280 m (3 min walk)
  • Place of worship Living Waters Pentecostal Church, 230 m (3 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 50 of the 69 other care homes in Torbay that CQC has rated.

Budgeting for this home

We estimate Oldway Heights at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

People with savings under £23,250 may get help from Torbay Council after a needs and financial assessment.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Mount Olivet Nursing Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (3 of the nearest 25).

18 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Preston ward, classed by ONS as urban (further from a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (6 min), a shop (3 min), a park (5 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

What CQC's inspectors reported

  • People told us they were happy with the care they received and people said they felt safe living there.
  • Comments from people included; "It is my first time in a care setting – it speaks volumes to say we all feel safe and we are able to see the managers at any point" and "We do feel safe and the food is good and we have choices." People looked happy and comfortable with staff supporting them.
  • Staff were caring and spent time chatting with people as they moved around the service.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Inspected 23 February 2022; report published 5 April 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

History with CQC

Oldway Heights has been registered with CQC since September 2018, about 8 years.

CQC has published 2 overall ratings for it (2019–2022), starting at Requires improvement and improving to Good.

It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

There are 2 CQC reports on file for this address; the newest is from 5 April 2022.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Torbay, 80% of the 70 rated care homes are Good or Outstanding and 2 are Outstanding.
  • Its rating (April 2022) is more recent than 30% of care home ratings in Torbay.
  • With 43 beds it is larger than 84% of care homes in Torbay, where the typical home has 26.
  • Registered with CQC in 2018: it has been registered longer than 30% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Torbay lists 3.

Compared with every CQC-registered care home in Torbay. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Similar care homes near Paignton, rated recently

Quick answers about Oldway Heights

Does Oldway Heights support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When did CQC last rate Oldway Heights?
CQC published the current rating on 5 April 2022, 4 years ago. Older ratings are common, so ask about changes since.
What kind of care can Oldway Heights offer?
CQC lists Oldway Heights under: residential homes. Check which of these it is actively providing now.
Where is Oldway Heights based?
It is at 40 Headland Park Road, Paignton, TQ3 2EL.
Is Oldway Heights registered with CQC?
Yes. Oldway Heights is registered with the Care Quality Commission as a care home (location ID 1-5697201700) and was rated Good overall in April 2022.
How much does Oldway Heights charge?
Oldway Heights has not published its fees with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Oldway Heights score on each CQC key question?
CQC rates five key questions. For Oldway Heights: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How many beds does Oldway Heights have?
Oldway Heights can take up to 43 residents. Ask what is free now and about en-suite rooms.
Who runs Oldway Heights?
Oldway Heights Limited is the registered provider for Oldway Heights.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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