Adult social care

Care and support from the council in Torbay

Torbay Council is the place to start. Any adult who seems to need help may be assessed, at no cost, regardless of savings. Main number: 01803 219700.

Last reviewed: 15 October 2026.

1. Request an assessment

The Care Act 2014 gives this right to anyone who appears to need care and support, at no cost. An assessor works through daily tasks and compares any difficulties with national eligibility rules. Nothing obliges you to accept services afterwards.

Start a request with Torbay Council, or phone 01803 219700.

Adult social care in Torbay is delivered with Torbay and South Devon NHS Foundation Trust; call 01803 219700 to speak to an adviser, or 0300 456 4876 for out-of-hours emergencies. Non-urgent enquiries can be emailed to the customer services team.

2. Work out your contribution

Eligible people then have their finances checked. The national limits: above £23,250 the person generally pays for all of it; under £14,250, capital is disregarded; between the two, a notional "tariff income" is added. With help at home, the property they live in is ignored; in residential care, property usually counts unless a partner, or a relative who qualifies, is still living in it, but is ignored for the first 12 weeks of a permanent stay.

Torbay Council: paying for care.

Get matched to rated care in Torbay

Tell us what care is needed and the postcode. We show the CQC-rated services that cover it and pass your request only to the ones you tick.

Care at home, or a care home?

No sign-up. You see your matches before giving any contact details.

What kind of care at home?

When is it needed?
Where is care needed?

The home address of the person who needs care, or where you would like the care home to be. Not where you are now.

How will care be paid for? (optional, helps providers quote)

Add who it's for or a note (optional)

Who needs care?

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

What care could cost in Torbay

Here are local price ranges. The calculator below uses them to split the cost between the person and the council; swap in a real quote if you have one.

Kind of careTypical price
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week
Residential care home£1,349 a week
Nursing home£1,546 a week

Typical 2026 prices across England · Average 2026 self-funder fees in South West · Lottie Care Index, Q3 2026 · Which?, self-funder fees (Lottie data, January 2026).

What kind of care?

Uses England's 2026/27 rules. Capital limits are £23,250 (upper) and £14,250 (lower); each £250 between them counts as £1 a week of income. A single person over pension age keeps at least £241.45 a week at home, and £31.80 a week in a care home. See the GOV.UK charging circular. Treat the result as a guide only: the council's own financial assessment decides, and some are more generous.

3. Take the funding yourself

A direct payment puts you in charge: you hire the agency or carer. You can ask for one whenever the council contributes to the cost.

Torbay Council: direct payments.

Support for family carers

Carers are entitled to their own free carer's assessment, separate from the person they look after.

Torbay Council: support for carers. Local carers' support: Signposts for Carers.

Local picture: Torbay

Ratings for care homes in Torbay are a median 43 months old (England: 47), and 20% were given in the last two years. In Torbay, CQC has published 9 ratings in the past 12 months (2 went down); the newest is from 9 October 2026.

15 of 70 care homes in Torbay are rated Requires improvement or Inadequate for Well-led, the weakest of CQC's five areas locally. The strongest area is Well-led, where 4 of 70 care homes are Outstanding. 2 care homes in Torbay are rated Outstanding, and 14 are rated Requires improvement or Inadequate (20% of those rated, compared with 17% nationally).

By CQC registrations, Woodland Healthcare Limited is the biggest operator in Torbay (4 services: 4 care homes). Burrow Down Support Services Limited follows with 3 services. 28 home care agencies are registered with CQC in Torbay. Of the 23 with a rating, 91% are Good or Outstanding, better than the England figure of 88%.

CQC registers 74 care homes in Torbay. 70 are rated, and 80% of these are Good or Outstanding; the England figure is 83%. 19% (14) are registered to provide nursing care. 0 home care agencies and 2 care homes in Torbay registered with CQC in the last 12 months.

Figures: CQC register, Oct 2026.

Torbay: guides and lists

Torbay sits within Torbay. Home care across Torbay · Care homes across Torbay · Top rated in Torbay

Free download

Choosing a care home: the 40-point checklist

Covers CQC checks, staff, daily routine, rooms, fees and contracts, with columns for three homes.

Towns in Torbay

Frequently asked

How many care homes are there in Torbay?

There are 74 care homes registered with CQC in Torbay, with 2,002 beds in total (CQC register, Oct 2026). 80% of those with a published rating are Good or Outstanding. Best rated care homes in Torbay.

How many home care agencies are there in Torbay?

28 home care agencies registered with CQC are based in Torbay (Oct 2026). 91% of those rated are Good or Outstanding. Agencies based nearby may also cover the area.

How good are care homes in Torbay?

80% of rated care homes in Torbay are Good or Outstanding, below the England figure of 82.6%. 2 are rated Outstanding and 14 Requires improvement or Inadequate. See how other areas compare.

How much does a care home cost in Torbay?

A care home in Torbay costs a typical £1,530 a week for someone paying for themselves: about £1,530 for residential care and £1,690 for nursing care. These are modelled typical prices from our Care Fees and Quality Index (Q4 2026), not quotes. Work out what you would pay.

How much does home care cost per hour in Torbay?

Home care in Torbay costs a typical £33.50 an hour for someone paying privately (Q4 2026). Out-of-hours and bank holiday visits normally cost extra; many agencies also set a minimum visit time.

Which care homes in Torbay are rated Outstanding?

Rawlyn House and Harbour Rise Rest Home are rated Outstanding by CQC.

How many care homes in Torbay offer nursing or dementia care?

14 care homes in Torbay are registered to provide nursing care and 45 list dementia as a specialism. Some homes do both. Nursing homes in Torbay.

Is it hard to find a care home bed in Torbay?

Torbay has 51.4 care home beds for every 1,000 people aged 65 and over, against 43.0 across England, which ranks 18 of 151 council areas. With fewer beds per older resident, expect less choice and start early. Care Access Gap.

How old are care home ratings in Torbay?

40% of rated care homes in Torbay were last rated more than four years ago, and the typical rating is 43 months old. Always look at when a home was rated and ask about changes since.

How do I ask Torbay Council for a care needs assessment?

Contact Torbay Council adult social care on 01803 219700. The Care Act 2014 gives a free assessment to anyone who seems to need care, whatever their money. Online assessment request.

Which care groups run the most care homes in Torbay?

The largest providers in Torbay are Woodland Healthcare Limited (4), Modus Care Limited (3) and Georgian House (Torquay) Limited (2). Ratings apply home by home, not to the group.

Paying privately, or topping up? Tell us what's needed and we'll pass your request to up to three providers in Torbay that take enquiries through us. Only the ones you tick see your details.

Find care with space

References

Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.