Care home · New Milton

Osborne Lodge Rest Home

Rated Good by CQC Rating published 27 January 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from January 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents and staff in a care home garden Illustrative photo, not of Osborne Lodge Rest Home
Address
30 Osborne Road, New Milton, BH25 6AD
Run by
Vauxian Care Limited (2 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
34 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
En-suite rooms
En-suite rooms available (as stated on osbornelodgecare.co.uk)
Registered with CQC
January 2011 (15 years)
Registered manager
*
Company check
Active, trading since 1967 (59 years), accounts up to date (Companies House 00921961)
Last CQC check
27 Jan 2021
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-115003546

Introducing Osborne Lodge Rest Home

Osborne Lodge Rest Home is a CQC-registered residential care home in New Milton, run by Vauxian Care Limited. It is registered to support older people.

At its most recent rating, CQC judged it Good overall (January 2021). It is one of 9 CQC-registered care homes in and around New Milton; 8 of those are rated Good or Outstanding.

Who the service is registered for

As listed with the regulator.

Safe, effective, caring, responsive, well-led

  • SafeGood360 of 435 in Hampshire
  • EffectiveGood388 of 435 in Hampshire
  • CaringGood401 of 435 in Hampshire
  • ResponsiveGood383 of 435 in Hampshire
  • Well-ledGood324 of 435 in Hampshire

From CQC's latest report, published 27 January 2021. Under each rating: how many care homes in Hampshire share it.

Reading Osborne Lodge Rest Home's CQC ratings

Osborne Lodge Rest Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 323 of the 434 other care homes in Hampshire that CQC has rated.

Costs to expect

We estimate Osborne Lodge Rest Home at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Council help is possible below £23,250 in savings: ask Hampshire Council for a free care needs assessment.

Past CQC ratings

  1. Apr 2015 Requires improvement
  2. Oct 2016 Requires improvement
  3. Nov 2017 Requires improvement
  4. Feb 2019 Requires improvement
  5. Jan 2021 Good
  6. Today Rating 5 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC documents

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 27 January 2026 by New Forest. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "OSBORNE LODGE"). Open Government Licence.

Location and local area

Ward
Milton
Parliamentary constituency
New Forest West
Local NHS (ICB)
NHS Hampshire and Isle of Wight Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in BH25 (27)

View on OpenStreetMap · Get directions · Base map © OpenStreetMap

Close by

  • Bus stop 140 m (2 min walk) · 17 stops within 600 m
  • Railway station New Milton, 320 m (4 min walk)
  • GP surgery New Milton Medical Center, 220 m (3 min walk)
  • Pharmacy Kamsons Pharmacy, 260 m (3 min walk)
  • Shop Tesco Express, 220 m (3 min walk)
  • Park New Milton Recreation Ground, 430 m (5 min walk)
  • Café Cafe Mallard, 250 m (3 min walk)
  • Place of worship Kingdom Hall Of Jehovah’s Witness, 580 m (7 min walk)
  • Library New Milton Library, 620 m (8 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Denehurst, under 0.5 miles away.

14 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Milton ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (3 min), a park (5 min), a café (3 min), a bus stop (2 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.

Inspection findings in brief

  • People were safeguarded from potential abuse by staff who were trained and a management team who acted should abuse be suspected.
  • Risks relating to people's needs were assessed, and actions taken to mitigate these.
  • The premises were well maintained, and regular checks of equipment and systems assured us of this.
  • Accidents and incidents were recorded and reviewed, and learning taken from them to reduce the potential for a reoccurrence.

Inspected 16 December 2020; report published 27 January 2021; supporting 27 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

The registered provider

Osborne Lodge Rest Home is run by Vauxian Care Limited (company 00921961), incorporated in 1967, 43 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Vauxian Care Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

Track record

Osborne Lodge Rest Home has been registered with CQC since January 2011, about 15 years.

CQC has published 5 overall ratings for it (2015–2021), starting at Requires improvement and improving to Good.

No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

6 reports have been published for this location, most recently on 27 January 2021.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Hampshire, 85% of the 434 rated care homes are Good or Outstanding and 26 are Outstanding.
  • Its rating (January 2021) is more recent than 43% of care home ratings in Hampshire.
  • With 34 beds it is larger than 58% of care homes in Hampshire, where the typical home has 25.
  • Registered with CQC in 2011: it has been registered longer than 74% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in Hampshire lists 3.

Compared with every CQC-registered care home in Hampshire. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Similar care homes near New Milton, rated recently

Questions about Osborne Lodge Rest Home

How is Osborne Lodge Rest Home rated for safety and leadership?
CQC rates five key questions. For Osborne Lodge Rest Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does Osborne Lodge Rest Home charge?
Osborne Lodge Rest Home's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
Who runs Osborne Lodge Rest Home?
Vauxian Care Limited is the registered provider for Osborne Lodge Rest Home.
How big is Osborne Lodge Rest Home?
Osborne Lodge Rest Home is registered for up to 34 residents. Ask about current vacancies and whether rooms have en-suite facilities.
When did CQC last rate Osborne Lodge Rest Home?
The latest rating is dated 27 January 2021, 5 years ago; ask whether there have been changes since.
Does Osborne Lodge Rest Home support people with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
What kind of care can Osborne Lodge Rest Home offer?
CQC lists Osborne Lodge Rest Home under: residential homes. Check which of these it is actively providing now.
Is Osborne Lodge Rest Home a registered provider?
Yes. Osborne Lodge Rest Home is registered with the Care Quality Commission as a care home (location ID 1-115003546) and was rated Good overall in January 2021.
What is Osborne Lodge Rest Home's address?
It is at 30 Osborne Road, New Milton, BH25 6AD.

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